[Resolved]  Indusind Bank — fd renew but sr. citizen not given

I have an fd in gomti nagar branch lucknow. Fd matured on 11.04.2020. I have informed vide registered mail to them on 4.04.2020 to give the benefit of sr. Citizen. On 13.04.2020 i have recieved the smc of renewal and today i have received the mail of fd renewal. Wherein found that they have simply give the general rate. On 13.04 2020 i again send mail to them informed them that renewed fd not acceptable on the general rate if interest. Till day neither they informed nor called.

Please be note that renewed fdr not acceptable on the general rate.