[Resolved] Indusind Bank — forcefully sending visa signature card and deducting 5750/- forcefully from account

azam73

from Mathura, Uttar Pradesh

Address:	Panchsheel Nagar, Uttar Pradesh, 245101
Website:	www.indusind.com

I have a saving account with indusind bank hapur branch.in starting dates of month of april i received a phone call from bank's call center and call center executive started to telling me about benefits of visa signature card i already have a debit card so i refused to take this new card. But after few days i received a courier from bank which i received and kept it because that time i was busy after few days i took my passbook to the bank for updation purpose and i socked to know that bank deducted a sum of rs. 5750/- from my account against visa signature card i reached my home and checked the courier sent by bank that was containing visa signature card. I took back to my bank and complaint about that i didn't ordered for any type of card because i already have a debit card. Then card was taken back by bank from me by saying they will send it back and executive of bank asked me for written application for returning the card and visa signature card from me and i provided both to him. After a long time means today upto 16th for august no amount was refunded to me and card also i dont know where it had gone.

Mohd azam
Mob. [protected]

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Jun 11, 2018

Complaint marked as Resolved

no v=compliant resolved till date they are fraud

IndusInd Bank customer support has been notified about the posted complaint.

Verified Support

Aug 16, 2017

IndusInd Bank Customer Care's response Dear Azam,

We sincerely regret for the inconvenience caused.Thank you for sharing your details with us. We have forwarded your details to the concerned department & somebody from our team will call you at the earliest to assist you with your concern.

Thanks,
Team IndusInd Bank