[Resolved] Indusind Bank — fraud in car loan

aman.chhabra89

from Gurgaon, Haryana

Address:

Jhalawar, Rajasthan, 326502

I took a loan from this bank for my car in 2014 and this stupid finance bank charged me with twice emi deduction in the month of july 2015.
On speaking with very unprofessional anil sharma who looks after jhalawar district, they said they charged me for insurance as they haven’t received insurance certificate copy of my car for 2015 period from my side. After listening to this I Suddenly went to their office and what i saw in my insurance file was very shocking . All the insurance certificates was available in my finance policy file also i took pictures of that file, i have all the pics with me. When i told them regarding the same the reply they gave me was... “sir humare employ update krna bhul gaya tha and usne job chod di hai ab hum kuch nahi kar skte” i mean what the hell is this. They charged me with 35000rs. I need full refund including interest till date.

Car no. RJ17CA4829
Name- DALJEET SINGH CHHABRA
Dist- JHALAWAR

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May 3, 2018

Complaint marked as Resolved

IndusInd Bank customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2018

IndusInd Bank Customer Care's response Dear Mr. Chhabra,

we would require few additional details to assist you. Request you to share below mention details:

Name:
Loan A/c Number:
Mobile Number:
Vehicle Number:
Chasis Number:
Engine Number:
City Name:
Loan Type:

Looking forward for your co-operation and patience

Thanks,
Team IndusInd Bank

Apr 03, 2018

Updated by aman.chhabra89 Name-DALJEET SINGH CHHABRA
LOAN ACC NO.- RA000288C
Mobile- [protected]
Vehicle no. RJ17CA4829
Chasis no.-MA3FXEB1S00103185
Engine no.- R23815A
City- bhawanimandi, dist- jhalawar
Loan type- access payment car auto loan

Apr 09, 2018

Updated by aman.chhabra89 ???????