Indusind Bank — fraudulent charges levied on credit card

Address:560103

An indusind bank sales representative reached out to me offering lifetime free credit card without any charges or processing fee. He cited untrue features and benefits of the card and an attractive credit limit based on my salary. When the card came, i found out that the features and benefits that were promised were not provided to me in the credit card and they levied a joining fee of rs. 1060 in the first credit statement despite claiming to give it for free in the first place. I am trying to reach out to the customer care team to raise a grievance issue, but the line gets disconnected time after time. This seems an elaborate hoax to lure customers into paying for their credit card schemes. I wish to cancel their services and want the fradulent charges to be waived off. Request your addressal in this regard.
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    IndusInd Bank Phone
    +91 22 4406 6666
    IndusInd Bank Address
    PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
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