Indusind Bank — Fraudulent transaction on Travel card and poor response from IndusInd Bank

Address:	560098
Website:	www.indusind.com

Three fraudulent transaction happened on my travel card in USD on 29th Nov 2016. Bank took 4 months to say that they are helpless and no refund has been made. The response from Bank (RR Nagar Branch, Bangalore) - from Branch Manager to Nodal officer is so pathetic and unprofessional. I lost the money and I strongly advise people to avoid IndusInd Bank - Fraudulent transactions or poor services do happen in other bank, but the unprofessional and arrogant behavior of the Bank staff is very unique to this bank.
In fact in another incident, in Oct'16, my personal data was shared by bank people to a third party and I had tough time in resolving the matter with the Bank
Bottom line, the process and security system at IndusInd Bank is very bad and public should avoid this bank
I have sent a mail to ombudsman and till date no reply - sorry state of affair.