[Resolved] Indusind Bank — Harassment calls

Vijendra852

from Jaipur, Rajasthan

Jun 30, 2022

Address:

Indusind bank Gautam Marg branch vaishali Nagar Jaipur Rajasthan 302021

Hello sir/Ma'am
Mera Nam Vijendera Singh h Maine indusind bank me account open Kiya tha after lockdown, aur mujhe lagta h ki yahi meri sabse bdi galti ho gayi, Maine es account m mere saving k kuch paise transfer kar diye kuch mahine pahle, to indusind bank se mere pas call aata h ki sir aapko pre-approved personal loan mil raha h to maine mna kar diya ki mujhe koi loan ki jarurt nhi h aur fir bar bar alag alag number se call aane lag gaya ki sir pre-approved loan mil raha etc, ek bar mna kiya do bar kiya bahut izzat aur tarike se mna kiya ki dubara call mat krna mujhe nhi chahiye koi loan lekin etna harrasment kar diya h din m 15 se 20 call aate h usi personal loan k liye bhai koi to mujhe rasta btao es se nijat pane ka mujhe to ek hi samjh aa raha h ki m account band kr du mera lekin us se mera to solution ho jayega but baki aur b customer honge mere jaise unke sath b aisa hi kuch ho raha hoga unka kya hoga.

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Aug 13, 2022

Complaint marked as Resolved

IndusInd Bank customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2022

IndusInd Bank Customer Care's response Dear Mr. Singh,
We regret the inconvenience caused. We request you to visit the link https://indusind.com/in/en/personal/do-not-call-registration.html & register for Do not call to avoid unsolicited calls from IndusInd Bank.
We would like to inform you that it takes 45 days to activate DND from the date of registration.
Post 45 days if you are still getting calls from IndusInd Bank, Request you to email us the below details to us at [protected]@indusind.com to enable us to assist you further.
Name:
Mobile Number registered for DND:
Type of Call:
Number from which call given:
Customer Location:

Regards,
Team IndusInd bank.

Jul 06, 2022

Updated by Vijendra852 What are you trying to say that I have to endure another 45 days of harassment ?
And first of all, why should I suffer?
And why do I have to write an email to the bank. Did you guys ask me for permission in writing before calling me?
I am not getting one or two calls,
I am facing more than 20 calls every day to your bank.I am not going to write any email to the bank. Because your Bank also did not ask permission from me on any email that we should call you commercial and how many calls?
I did not become a customer of the bank because I should attend 50 calls of you guys in daily basis, I had opened my account there so that I could maintain my shaving money there. But your bank's policy is pathetic.

Verified Support

Jul 13, 2022

IndusInd Bank Customer Care's response Dear Mr. Singh,
We Request you to email us the below details to us at [protected]@indusind.com to enable us to assist you further.
Name:
Mobile Number registered for DND:
Type of Call:
Number from which call given:
Customer Location:

Regards,
Team IndusInd bank.