[Resolved] Indusind Bank — harassment from collection team

Sadhana Agrahari

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400070

Hello team,

Let me tell you that your customer care team is really pathetic and they have no manners to talk, there is an employee mr. Abid shaikh and he has been disgusting i had told the team that i have already deposited the cheque still he kept on insisting that he needs to see the copy what i am suppose to do if your customer service sucks and you guys have no co-ordination. I would request to take strict action against this guy and his whole team as he has been calling up and talking nonsense

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Nov 4, 2018

Complaint marked as Resolved

IndusInd Bank customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2018

IndusInd Bank Customer Care's response Dear Customer,

We request you to provide us your contact details or write to us at [protected]@indusind.com to enable us to assist you.

Thanks,
Team IndusInd Bank.

Sep 28, 2018

Updated by Sadhana Agrahari Indusind Bank,

This is a final complaint against ur team (Sharmin and Abid Shaikh) now i will put an official complaint to consumer court along with all the threats and fone calls recording and messages from the third party team, I am so done with bank and their services. Today i got a call from Sharmin executive o[censored]r third-party collection team i have already told them that payment of 25k is already made and have already checked with bank about my cheque but this team has been threatening me today this gal tells me that i[censored]r cheque is not processed then i am sending executive to place and they will recover from ur neighbors, what kind of people are they ? she is threatening me stating that she will make sure that I get embarrassed in my society. To my surprise this gal has crossed all her limits and now they are threatening me.

I am taking this matter to the consumer court and giving them a peace of mind

Verified Support

Sep 28, 2018

IndusInd Bank Customer Care's response Dear Sadhana,

We request you to provide us your contact details or write to us at [protected]@indusind.com to enable us to assist you.

Thanks,
Team IndusInd Bank

Verified Support

Sep 28, 2018

IndusInd Bank Customer Care's response Dear Sadhana,

We request you to please write to us at [protected]@indusind.com to enable us to assist you further.

Thanks,
Team IndusInd Bank