Indusind Bank — I am complaint about my extra charges of my personal loan.

mahipalleyal

Address:

Chandigarh

I have take personal loan from indusland bank on may 2016 for the period of four years. The tenure of my personal loan has complete on april 2020, i have so many times requested to bank after the complete loan tenure, on dated 04 may 2020, a mail has been recieved by the bank whereby intimated that
We would like to inform that there is still INR 357/- due in your loan account and when you pay the the said due then only your loan account will be closed and No Objection Certificate (NOC) will be issued and as per newprocess the security cheques will be shredded.
On dated 30 may 2020, the bank was debited the said amount of rs. 357/-, afterthat i have again so many times requested to bank through email please send my NOC but all in vain, no any response has been recieved at till date.
Now, on dated 04 July 2020 the amount of rs. 5653/- debited in to my account by indusland bank, then after i call to customer care but no any satisfactory answer recieved.

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IndusInd Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2020

IndusInd Bank Customer Care's response Dear Customer,

Request you to write to us at [protected]@indusind.com from your registered mail id in order to assist you further.

Thanks,
Team IndusInd Bank

Jul 09, 2020

Updated by mahipalleyal I have so many times requested to you through mail and calls, but all in vain, all conversation of mail and calls have saved into my mobile. regarding extra emi deduct i.e. rs. 5653/- in to my account from your bank,
It is therefore requested to you for refunded my amount of rs. 5653 at the earlist.