[Resolved]  Indusind Bank — I was offered a credit card as free of joining fees and now receiving bills with joining fee and late payment fee

Address:

wakad, Pune, Maharashtra, 411057

This is really annoying we have all the proofs were an executive of Indusind bank have approached us stating as mentioned in the whatsapp chat in attachment that this is the lifetime free credit card, artifacts can clearly verified in the attachment.

Now just after I received the credit card, bank has induced the joining fees of 500 INR over my statement. I immediately contacted the customer care who was not ready to listen and said that this card is chargeable for joining fee and that was done by the bank, we can not help you further. I then mail the same concern to customer care mail with the artifacts but no actions have been taken by the bank and instead they are everytime increasing the bill by inducing late payment fee.

It is a humble request to bank please remove all the charges as in if i was aware that this card is chargeable i would have never taken it, so please remove all the unwanted charges and if possible retain the card if it is without the annual fee or close the account without any debt.

Regards:
Komal Vaish