Indusind Bank — Invalid transaction - indusind bank iconia american express credit card

Address:	560036
Website:	www.indusind.com

Hi,

Could you please help to resolve the problem.

Someone got my credit card details and made transaction in mmtrip for hotel booking on[protected] for the amount of rs.938/-.

I have submitted dispute form (PFA) in the same day and deactivated credit card.

Please note as they didn't revert for my complaint/problem for the unauthorized transaction until 3 months, but ask me to pay late payment.

After 3 months they reversed invalid transaction for the amount Rs. 938/- but they generate credit card statement for four months with late payment fee in which i have made payment for the due amount Rs. 300/- on Feb 2017 but now i need to pay balance late payment fee amount of Rs. 1441/- on due date 23/Apr/2017.

Here my concern is why i need to pay for invalid transaction(INDUS BANK investigation team investigated and justified that it is invalid transaction after 3 months) with late payment fee charges, i would have done payment if it is valid transaction.

I am requesting the Govt of India to take my complaint and take action against all fraud Banks like this.

I am pissed off and worried :-( how fraud banks making money by putting unnecessary charges on customers head.

Please assist me.

Thanks & Regards,
Madhu
[protected]