[Resolved]  Indusind Bank — irresponsible behaviour of staff

To
The branch manager
Indus ind bank limited
Barakhamba road new delhi

With reference to the above subject, we wish to inform you that we are having a fixed deposit account with indus ind barakhamba branch ac no[protected] in the name of automobile traders association delhi we want to destroy that fixed deposit but with some issues we cant close so i think if we don't want to destroy that fixed deposit i think its responsibility of the bank to post it on customer address but in your staff named bushra is a irresposnsible and casual behaviour person dont have manners to talk with customers is that a way to deal with customers.
I need a suitable reply for this from your side otherwise i will file a complain in rbi bank and in consumer court also.

Feel free to contact
Mohit wadhwa
[protected]
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Apr 20, 2020
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Mar 19, 2020
IndusInd Bank Customer Care's response
Dear Mohit

We have forwarded your concerns to our relevant team.Our official will connect with you shortly

Thanks
Team IndusInd Bank
Complaint comments 

Comments

Hi sir i have a FD But it Auto renual, but now I want to premature due to family critical condition that's why I visit near branch chandapura they told it will take 02 working day but still 05 days it under process my name jayanta Mallick my mobile no [protected].
I'm unable to fund transfer of my account

IndusInd Bank Customer Care's response, May 8, 2020
Verified Support
Dear Jayanta,

Regret the inconvenience. Request you to write your elaborated concern to us at [email protected] from your registered e-mail id for us to assist you further.

Thanks,
Team IndusInd Bank
IndusInd Bank Customer Care's response, May 8, 2020
Verified Support
Dear Sir,

Regret the inconvenience. Request you to write your elaborated concern to us at [email protected] from your registered e-mail id for us to assist you further.

Thanks,
Team IndusInd Bank

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