Address: | Savita Vihar, Delhi |
Dear Sir/Madam,
I had taken a car loan from your bank which was fully paid in june this year. I got a noc dated 9 June 2021 now as I wanted to sell this car and issued noc had expired I called bank regarding issue of duplicate your customer care told me that it is going to take 45 days to issue another noc I was shocked at time being given for such small thing than I called another staff at a local branch he also told me that it is going to take 15-20 days for issue duplicate noc. It is just so inhumane to hold someone for that long when other banks are issuing noc on same day and even your bank is giving loan in few days and for noc you have to hold customer for so long. What I feel is bank like your's uses customer and exploit them as most of time RBI is reluctant to take action and even banking ombudsman protects vultures like you. When everyone knows there cannot be another reason, in providing loans you are taking hours and for giving noc you are taking month you just want more money so that customer is exploited more and more can be sucked out of him.
Banks like yours exploit customers till last blood is drawn out of them and you are not going to give duplicate NOC for free but atleast provide that in reasonable period of time.
Update - Almost 25 days have passed since applying for duplicate NOC
but bank is not responding.
(Recorded calls are available for time given to provide noc)
Thanks and Regards
Amit Nagar
Loan no. DED00325C
Car Reg. DL2CAX1787
Mob. [protected] Was this information helpful? |
Post your Comment