[Resolved]  Indusind Bank — loan process cheating the customer with hidden charges it will be big loss to the customer who are going to the personal loan

Address:560037

Hi i have processed my personal loan7 lakhs with indus (Loan a/c[protected].

Initially they confirmed 0% pre-closing charges, after loan amount disbursed i received welcome letter in that it has mentioned 4% pre closing charges.

For that they answered now every customer knows that banks terms and conditions. And stating that we informed if its 10 lakhs 0 % preclosing charges.
They did not intimated any time 4% pre closing charges are there.

Without informing to the customers how it will come to know?

If you mentioned 4% pre closing charges why i needs to go with this bank for loan. I have personal loan eligibility criteria upto 20 lakhs. And i am working top mnc company.

See how this guys are doing?

Dont approach this bank for personal loan. I have to stuck with this bank another 5 years, its really unsatisified.

Finally this guys came to conclustion you have already signed in the documents, but you all aware that they wont fill while you signed in the documents.

Now bank people telling why you have signed when its not printed.in that case how much they have asked i have to pay all the amount or what?

Guys please make a sign if its printed all terms and conditions only and also don't give any cheque without writing all the details on that. They may misuse accordingly as per their convenient.

My bad luck i have provided 5 cheque to them. I have to wait until loan close and take back my cheque.
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Mar 22, 2019
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2019
IndusInd Bank Customer Care's response
Dear Mr. Reddy,

We wish to inform you that your concern has been addressed vid Interaction ID “[protected]”on February 12, 2019 through our officer, request you to please check your registered e-mail inbox.

Thanks,
Team IndusInd Bank
Feb 18, 2019
Updated by kumara swamy reddy
what is mean by addressed when its not resolved ? issue has not resolved.
Feb 28, 2019
Updated by kumara swamy reddy
They are not giving any solution for this
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