Indusind Bank — mental harassment and threatening phone calls by telecaller for late payment

Address:

Mumbai City, Maharashtra

I cannot believe a bank like indus ind can allow such bad treatment to its loyal customers. My credit card payment may be late by 15 days but that does not give your employees the right to call me to harass me mentally and threaten me? I have been told in hindi by calls from their personal mobile phones - ajay and dhanashree that they will be sending people to all my known addresss and i better pay up in cash or else? He has told me i don’t deserve to have a credit card if i cannot pay it and that too in hindi. They have been threatening for the last 1 week. I am traumatised and will be looking to take legal action against this behaviour.