Indusind Bank — My account has been debit freeze

My account has been debit freeze due to welcome kit returned. It about 15 day neither customer care nor branch resolving my problem.
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IndusInd Bank customer support has been notified about the posted complaint.
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Today i have submitted account closure request in branch.
IndusInd Bank Customer Care's response, Jun 16, 2020
Verified Support
Dear Sir,

Request you to write to us at [email protected] in order to investigate and assist you further.

Thanks,
Team IndusInd Bank
I have already write to you many times.
Problem not resolved status show resloved. Kindly tell me what have you resolved?

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