[Resolved] Indusind Bank — Not providing noc after the loan completion

nalla manindra

from Delhi, Delhi

Address:

500062

Hi

We have cleared a four wheeler loan on 21/02/2016, but NOC not received yet. When i went to the main branch still they are asking us to wait 3 more weeks. I asked the reason why it got delayed even though after completion of total loan and its been 3 months after that. because of them i am loosing money day by day.

Customer care service is worst than this, whenever i call them they will give some complaint number and they will say they will reach us in 24hrs. its been 1 month i am just calling them every time and they are saying the same word.

i am not at all happy with the service.

please take some action on them to get this cleared.

my contact num: [protected]
Loan/contract num: AHH11897C
Borrower details: K Gowthami

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Jun 21, 2016

Complaint marked as Resolved

Once i had posted this complaint, they responded in 3 working days and it got resolved and 3 more working days. They called us and gave status thrice. they sent a message after it got resolved. when we went to collect NOC from them, they are so polite and handed over NOC. I am satisfied with the action they have taken and the response too.

IndusInd Bank customer support has been notified about the posted complaint.

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Comments

IndusInd Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Hi Gowthami,

We regret the inconvenience caused. We have referred your complaint to the concerned team. Our official will connect with you shortly.

Thanks,
Team IndusInd Bank