[Resolved] Indusind Bank — platinum aura credit card fake promises by marketing people

pkspraveen

from Chennai, Tamil Nadu

Website:

www.indusind.com

I have received the platinum aura credit card from indusind bank 2 days ago. Its completely fake promises and offers. Here is the list.
1. They say for every 100 rs there is a flat 2% cash back which comes in your every month bill cycle and its not there at all.
2. 4 reward point each 100 rs transaction, its not 100%.. There are so many criteria you may get hust 1 point as well.
3. Very important, they say you may get 3 lac to 5 lac credit limit and i received credit limit of just rs. 50, 000.
4. They even say these offers not available on bank website as it is exclusively for mnc (Your company) companies.

I have the proof on all the statements which i have recorded sales people call.

After receiving your card if you call them, they will never ever respond. They are just trying to meet the target by fooling people.
Person who called me : sanjana
Mob : +91-[protected]

Marketing and sales people are making fool of customers with fake promises..

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Nov 27, 2017

Complaint marked as Resolved

IndusInd Bank customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2017

IndusInd Bank Customer Care's response Dear Customer,

We sincerely regret for the inconvenience caused. In order to assist you with your concern, we would request you to share your contact details with us and our official will get in touch with you at the earliest.

Thanks,
Team IndusInd Bank.

Oct 26, 2017

Updated by pkspraveen Please call me on [protected].. I have already requested for cancellation of this card and make sure I shouldn't be responsible for any registration fee.. it's all due to fake approach from the sales people.. who are using bank name to reach their sales target..

Verified Support

Oct 27, 2017

IndusInd Bank Customer Care's response Dear Customer,

Greetings from IndusInd Bank.

This is in reference to your e-mail dated October 25 2017 regarding credit card.

As per our telephonic conversation dated today.We wish to inform you that your Indusind Bank credit card ending with "4008" has been cancelled dated October 25, 2017.

Further, we take due cognizance of your feedback on interactions with our Sales Unit . We assure you that we would take corrective steps to ensure that such an incident does not recur.

Should you require any further clarification, please feel free to contact us [protected]@indusind.com.
Assuring you the best of our services.

Thanks
Team IndusInd Bank.