[Resolved]  Indusind Bank — point redeem

Address:Lucknow, Uttar Pradesh, 226010

I have save my point for 9 month now your bank is not reedeming my points. Plz reedem my point in cash as it was promised.. Otherwise i will withdraw my account. My account no is[protected],
Phone no is [protected]. Please inform se as soon as you can. I have maintain my account more than 2 years.in starting your employ has promised me that i can reedeem my point
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Oct 11, 2017
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Sep 08, 2017
IndusInd Bank Customer Care's response
Hi Arpit,

We wish to inform you that effective August 01, 2017, cash back redemption is discontinued on debit cards.

Catalogue redemption option is available on the link http://www.indusmoments.com where you can select REDEMPTION option and select Debit card and place a request for redemption of IndusMoney points.

The same has been communicated through the e-statement sent in the month of July.

Thanks,
Team IndusInd Bank
Complaint comments 

Comments

I eroneronuesly paid the credit card bill twice for the credit card no. [protected] for the amount 1070 on 04 Sep 17.

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