[Resolved] Indusind Bank — pos swipe of rs.1701 is debited in my account but not refund and not return back to my account

atrsoar

Address:

ATR SOLAR 12A,Vaigai nagar 2nd street,Kumaran nagar Extension,S.Alangulam,madurai-625017

I am a current account account holder in your bank.Our Current account number[protected]. On 4th August 2020 at the location of nagercoil from Sree ganapathy petroleum. I had a POS VISA Debit swiping of Rs.1701/- unfortunately the Transaction is failed and sale-Reversed cancelled.But An amount of Rs.1701/- is debited in my account not refund to my current account.We Request you to Refund an amount of Rs.1701/- to my current account.

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Aug 10, 2021

Complaint marked as Resolved

IndusInd Bank customer support has been notified about the posted complaint.

Aug 18, 2020

Updated by atrsoar On 04th August 2020 I had POS VISA Debit card swipe for an amount of Rs.1701/- location at nagercoil from Sree Ganapathy petroleum unfortunately it shows transaction failed.But an amount of Rs.1701/- is debited from my current account not refund to my account till the date.We request you to refund my POS Amount of Rs.1701/- credit to my current account.

Verified Support

Aug 19, 2020

IndusInd Bank Customer Care's response Dear Customer,

We have forwarded your concerns to our relevant team and shall revert to you shortly.

Thanks,
Team IndusInd Bank

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Comments

atrsoar

We request you to kindly update the refund for an amount of Rs.1701/-

IndusInd Bank Customer Care's response, Oct 14, 2020

Verified Support

Dear Customer,

We wish to inform you that the said disputed transaction amount was reversed in your account on August 28, 2020 in your account.

Thanks,
Team IndusInd Bank