Indusind Bank — previous complaint dated 6 aug 18 marked as resolved but not in actual still.

I have raised complaint about to close my salary account which has been converted in savings even after giving request in jan 18 and after unwanted deduction for non mantainence of saving account. Again i visited to branch on 6th sept 18 as per cunsumer complaint teams instruction. Given new complaint for closure account by wavier of charges back,, which are deducted from feb 18 to 6th sept. Branch executive told me that he will process my request within a week & after he will call me to give dd against deduction wavier amount. But now there's more than a month for this still no closure of account. Also my previous complaint has been also marked as resolved. Worst ever experience got about banking. Please do needful.