[Resolved]  Indusind Bank — receiving calls in hr department of a company for some employees pending issue with the bank

Team,

As much as i understand your work commitments and the level of follow up that you guys need to put up with in your work. I just dont understand how can your team call a corporate office hr department to enquire about an employee.

As company's hr we are not authorize to give out any personal contacts of our employees and also not responsible for the same. When you extend your services to people, make sure you have enough details about him to get in touch with him yourself. How you do it is entirely your responsibility.

I complaint about your associate mr. Akash kumar from pitampura branch, phone number - [protected], who had the most outrageous telephone skills and had been harassing a female at our hr department who is in no way involved with any dealings with your bank.

Would appreciate a response on action taken against this fellow.
You need to build trust and not a damaging image due to such unprofessional people who defame your brand name.
Was this information helpful?
No (0)
Yes (0)
Feb 24, 2018
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Jan 22, 2018
IndusInd Bank Customer Care's response
Dear Customer,

We sincerely apologize for the inconvenience caused. To further look in to the matter, we would request you to share your contact details with us and somebody from our team will get in touch with you to assist with your concern at the earliest.

Thanks,
Team IndusInd bank
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndusInd Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2165
    Pending
    50
    Resolved
    1320
    IndusInd Bank Phone
    +91 22 4406 6666
    IndusInd Bank Address
    PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
    View all IndusInd Bank contact information