Indusind Bank — Regarding Loan and NOC of two wheeler

vinayreddysaddi

from Jangaon, Andhra Pradesh

Dec 10, 2021

Address:

jangaon (D), Telangan - 506167

Hello, I have finance on Yamaha FZS from IndusInd bank. I have cleared the total due in the month of march 25th 2021 and I have continually called the bank manager and the IndusInd bank support, they replied that it is lockdown time and we will provide you the NOC after lockdown and extended to October 18th 2021. After that they have asked me to pay an extra amount of around 7500+ because the loan account has not closed and it is the interest for that and I have asked the manager, support team and dropped a mail too IndusInd bank. But no response from them for there mistake of closing the account. I have paid the rest of the amount of 7500+ in the month of September. But till know the NOC haven’t issue yet even the bank manager and the team is saying that it will take time. I think they planning to collect some more amount from me. It is number one Fraud bank I have ever seen. Please take action on this.

My Loan Account No – AWN04119H

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IndusInd Bank customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2021

IndusInd Bank Customer Care's response Our apologies. We have forwarded your concerns to our relevant team. We shall revert to you shortly. via reference number 15725973

Verified Support

Dec 14, 2021

IndusInd Bank Customer Care's response As per the update from our team NOC for the loan account AWN04119H can be collected on or after 27/12/2021 from :

INDUSIND BANK LIMITED
D.NO.6-4-29&30, GANAPATHI PLAZA, FIRST FLOOR,
OPP. MARKAZI SCHOOL, LASHKAR BAZAAR,
HANAMKONDA,
WARANGAL 506 001

Dec 17, 2021

Updated by vinayreddysaddi Hello, IndusInd Bank Customer Care's thank you. I got the NOC but, it is very bad that NOC as lot of mistakes in it including Name, Village and etc. I have not collected the NOC then and there i have returned it to the bank. I need the NOC as soon as possible and without any mistakes in it. if it is getting delayed more than 10 days. you people have to see me in the consumer court. I have no patience for waiting any more. Your bank people are saying that nothing will happen with the mistake the RTA will accept. The bank will issue loans with mistakes provided by the customer. I need the NOC as soon as possible.

can't you people check the minimum details before issue of NOC.

thanks,
Vinay Reddy

Verified Support

Jan 02, 2022

IndusInd Bank Customer Care's response Dear Customer,

We understand that you were contacted by one of our bank official to address your concern pertaining to no objection certificate correction.

Further, you confirmed that, you agree with the previous no objection certificate, and there is no need for another certificate. We understand you will be visiting branch on January 03, 2022 to collect the no objection certificate.

We understand your escalation has been addressed and resolved up to your satisfaction. Should you require any clarification, please call us on[protected] or write to us at [protected]@indusind.com

You are requested to share your valuable feedback on [protected]@indusind.com or on our website link https://www.indusind.com/in/en/personal/feedback-form.html

Regards,
Team IndusInd Bank

Jan 25, 2022

Updated by vinayreddysaddi I think you people got the wrong information I have not agreed to the previous NOC and have not even collected it. How can I agree with the NOC mistakes in it? Will you people agree or accept the documents which customer provides you with such mistakes?

Still, it is pending and no call or information from the bank about the NOC mistakes. I will see how many days you people will prolong it.

May 17, 2022

Updated by vinayreddysaddi Still, I have not received the NOC from the bank not even responding to the calls this how the IndusInd Bank work by neglecting the problems of customers.