[Resolved] Indusind Bank — Request for cancel credit card | |||
A representative of Indusind Bank call me offered a free credit card. After submit my all documents through mail I got to know they processed Platinum credit card which has joining fees which I can't afford. That's why I requested to cancel my credit card application ( By sending mail to premium.[protected]@indusind.com). I got an auto generated mail "We acknowledge receipt of your e-mail. Your Interaction ID is 46700337 We will respond to you within 3 working days." . After that I didn't receive any call from Indusind Bank till 30tn Dec 2016. On 31st Dec 2016 I received the credit card being not misused by other person. But I want to cancel the credit card. Please help me on this. Also take action against your agent who promise false commitment to customers. People are involved in my case are devananda.[protected]@indusind.com and telly called whatsapp number is [protected] Was this information helpful? | |||
Jan 4, 2017 Complaint marked as Resolved IndusInd Bank customer support has been notified about the posted complaint. Verified Support Jan 03, 2017 IndusInd Bank Customer Care's response Hi Sadasiba, We shall respond to your e-mail through [protected]@indusind.com Thanks, Team IndusInd Bank | |||
 1 Comment | |||
Comments
There was some misunderstanding due to kits available with Credit card packet. Thanks to IndusInd social media team for their support resolve this problem. I am really happy with their respond.
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+91 22 4406 6666
PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
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