[Resolved] Indusind Bank — salary account converted in to saving & deducting balance for minimum balance maintenance in same

Panraj

from Savantvadi, Maharashtra

Address:

411057

Dear Sir,
I have raised my salary account closure request in Jan 18. For the reason of bank executives unable to stop the serviece card protection CPP India even after giving complaint regularely from 2016. Rs 1499/year deducted yearly for this plan, which is not benificial to me.
Now in Aug 18 rather than closing my acc its converted to saving classic & charged for low balance maintainance.
I have already charged of Rs 3998 for card protection plan even after giving plan closure request and now Rs 600 for non maintnce. of min'm balance.
Please recover my deductions & give me release from headach.

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Sep 12, 2018

Complaint marked as Resolved

IndusInd Bank customer support has been notified about the posted complaint.

Verified Support

Aug 11, 2018

IndusInd Bank Customer Care's response Dear Mr.Patil,

We have forwarded your concerns to our relevant team. We shall revert to you shortly.

Thanks,
Team IndusInd Bank

Oct 17, 2018

Updated by Panraj Complaint marked as resolved but still there's no closure of my account and wavier of charges. There's over a month for giving new request of account closure. In between I visited 2-3 times to branch for follow up as bank phone no's are never recieved by branch. Very poor kind of banking experience.

Nov 21, 2018

Updated by Panraj Thers no any update after two months of complaint raised, In between visited to branch two times, , three new application still complaint not solved & even not called by social media team & bank representatives also not answering calls. Third class banking experience ever got. no value for customers. Bank deducting balance from customer account at that time they dont needs any approval & at time of reversal why they need it. Its all techniques to give customer headach, , so that he got frustrate & will close account without recovery of deductions. Third class.
Attached my oct 18 months bank statement. There are about Rs 1200 deduction still now. Which all I want return.

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Comments

CPP Group India Customer Care

Dear Customer,

Request you to please share your CPP membership number and contact details. This will help us in resolving your query.

Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards,
CPP Team

[email protected]

from Jaipur, Rajasthan

My name uttam kumar ray know my loan number mobile nb [protected] plz help