[Resolved]  Indusind Bank — Settlement of Outstanding balance

Address:Kolkata

Hi, My name is Sanjay Karmakar. I am writing this to you coming under immense pressure of financial burden. IndusInd agents are creating mental pressure on me. My credit card outstanding balance is $1, 12, 000.00. But I am unable to pay due to this pandemic situation my job is in turmoil and as if I am dying each and every day. They will compel me to take wrong decision with my life. Every month somehow I mange to pay minimum amount asking and lending from from friends relative and they have started charging me. Please take me out from this trouble which can destroy my family and my life. I had words with customer service executive, recovery executive and recovery Management but no one ready to help me out gave excuse due to COVID bank is bot agreeing to settle. When I had word today then said 10% waiver is possible. Please understand each and every months since last six months ago when I first requested them, since then lots of money has been imposed as interest Charges. Incurred late charges GST and interest and yearly charges etc. I hardly can pay minimum balance where bank is asking me to 1lac rupees. My family and my newborn baby's lives are depending on me. Where I am unable to earn a daily food for my family. Each and every day there are tussle in home and quarreling every moment. Sir and madam, please my think in of my perspective. Please I request you to take my matter seriously.
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Aug 18, 2021
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2021
IndusInd Bank Customer Care's response
Thank you for highlighting your concern. We regret the inconvenience caused. Please share your contact details registered with bank or email your detail concern at [protected]@indusind.com and allow us some time to get back to you with an appropriate resolution.
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