[Resolved] Indusind Bank — Unauthorised transaction from my Credit card account from RAZ Lagom Labs private | |
I had mutiple calls with Customer care team, i didnt get proper response from them and didnt pick my call most of the time and No Toll Free no [Spending more money for discussion with customer care], Really use less service provided by Indusind Bank An unauthorised transaction took place on 13 May'2021 from my Indusind Creadit card account. I was shocked when i got this message that a transaction of 399 INR from VSI/ RAZ lagom L has been done from my bank account, as no OTP was asked for it, the amount was just deducted. Look into this on urgent basis. Attached screenshots for reference. Regards Loganathan [protected] Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved IndusInd Bank customer support has been notified about the posted complaint. Verified Support May 15, 2021 IndusInd Bank Customer Care's response We regret the inconvenience caused.We request you to provide us with the following documents to enable us to assist you further:-You may send the completely filled and signed dispute form along with the required documents by one of the following modes. 1. Fax on[protected] 2. Post to: IndusInd Bank, P O Box 9421, Chakala MIDC, Andheri (East), Mumbai - 400 093. 3. Scan to premium.[protected]@indusind.com / priority.[protected]@indusind.com / cards.[protected]@indusind.com. On receipt of the dispute form, we will investigate the disputed transaction and respond to you on completion of our review. Please note that (add as appropriate)a swipe transaction can be disputed within 75 days from the date of the transaction / an Internet transaction can be disputed within 90 days from the date of the transaction. You may also download the Dispute form by visiting the following link: indusind.com/content/dam/indusind/formcenter/Credit Cards/Dispute-form-latest-CBK12-_[protected].pdf. For any further queries, please call[protected] for immediate assistance. | |
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+91 22 4406 6666
PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
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