[Resolved] Indusind Bank — unauthorized interest charged. las ac. no.[protected] &[protected].
Ahmedabad, Gujarat, India
Hrhrmody on Aug 23, 2018
Jayshree mody n hitendra mody having las account with indusind bank. aswe were not able to pay outstanding, we requested to sell my shares and collect outstanding. in this reference we handed over closure papers duly signed by us in first week of march/ but mr. ronak patel purposely not processed my clsoure request. meantime i visited ashsram road branch n contacted mr. ronak patel n everytime he was replying it is in process. when i found, ronak patel is misguiding me, i sent mail to indusind customer care.after that i sent multiple mail to indusind bank.finally ronak patel forwarded my closure papers to process in 19th may 2018. so i sent mail to indusind why should i pay interest for march april may as i have already handed over closure papers in the month of march. thenafter i forwarded letter to ronak patel ashram road branch in which i have handed over clsoure papers in the month of march. ronak patel has put ashram road branch seal n signed the letter. that means he has accepted that i have handed over papers in the month of march 2018. but indusind bank is not ready to waive interest from march 2018 n now ronak patel is bluffing that he has not received closure papers in the month of march 2018. indusind bank is supporting his employee's bluff to collect interest from march to may 2018. this is fraud by indusind bank asst. manager bank is interested to collect interest.
Complaint marked as Resolved Sep 27, 2018
[Aug 24, 2018] IndusInd Bank customer support has been notified about the posted complaint.
Verified SupportIndusInd Bank Customer Care's response, Aug 27, 2018
We wish to inform you that we are working on your concern vid Interaction[protected], will revert to you shortly.
Team IndusInd Bank.
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