[Resolved]  Indusind Bank — withdrawal from but money didn't, get dist - ajmer rajasthan

Address:Ajmer, Rajasthan, 305001

Dear sir,
I, mahesh prasad gaur having one saving/salary a/c no[protected] with your ajmer branch. On 7/9/17 i withdrawl 2500/- two times from your branch atm but both the times it didn't disb actually (Both the time atm system restart) and i got the msg that both the time money deducted from my a/c same time i contacted your branch official's and put complaint for both withdrawl so on 11/9/17 one withdrawl of 2500/- reverse into my a/c but second withdrawl of same amt of - 2500/- still pending till date and its being 10 days, also it seems no action have been taken on my complaint as normally 24 hours it takes to reverse back the money but in this case nothing is happening and i am daily checking my a/c but still not credited back also meeting/asking your branch official's but they says that it will be done - but not done till date. Also they told me that if within 7 days it will not be done that @100/- per day will be bear by bank as panalty.
Pls arrange to do it on priority with @100/-.
Mahesh gaur,
Ajmer
Contact no -[protected]
— enclosed attachment of both complaint —
+2 photos
Was this information helpful?
No (0)
Yes (0)
Oct 19, 2017
Complaint marked as Resolved 
IndusInd Bank customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2017
IndusInd Bank Customer Care's response
Dear Mr Garu,

We have forwarded your request/concerns to our relevant team. Our official will connect with you shortly

Thanks,
Team IndusInd Bank.
Verified Support
Sep 18, 2017
IndusInd Bank Customer Care's response
Dear Mr Gaur,

We have forwarded your request/concerns to our relevant team. Our official will connect with you shortly

Thanks,
Team IndusInd Bank.
Complaint comments 

Comments

Meri noc aaj dinak tak mujhe praapt nahi hui hai...jab ki mera finance clear hue 1 year ho chukha hu...me office k chakkar laga laga kar pareshan ho chuka hu..ant me apko msg kar raha...last me 181 pr complaint ke alawa koi hal nahi h...
Mera bike no. MP 70 3060
Purchasing Agar m.p.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndusInd Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2165
    Pending
    50
    Resolved
    1320
    IndusInd Bank Phone
    +91 22 4406 6666
    IndusInd Bank Address
    PO Box 9421, Chakala MIDC, Andheri (E), Mumbai, Maharashtra, India - 400093
    View all IndusInd Bank contact information