Indusind Bank — worst customer service - stealing so much in the name of fine and fees

I had taken a vehicle loan, with auto debt facility. They did some problem in entering my details, including name, birthday, father name, ecs account details, etc. Right from d first month, my ecs got rejected and they forced me to pay the fine for the mistakes they did. Somehow i struggled and finished all my loan due. Until then, the agent who was in contact with us, for cash payment and ecs fine stuff, had never mentioned the closure processes. I was constantly reminding him about this closure step. After 5months of last payment, he is asking me to pay another 900rs for closure, giving the reason that they have sent the file back and we should have completed the procedure within 3 months of last emi.

What shameless method of earning is this?
Looting so much from the customer. Not trustworthy.

I recommend no one should have any banking connection with this bank.
Worst experience ever!