Indusind — inappropriate way of approach by indusind madurai branch

Address:

627103

Dear sir / madam,

This mail is to bring to your kind notice on inappropriate way of approach of your staff from madurai branch as details given below.

My name is balraj. Im sending this mail on behalf of my uncle. His name is mr. S. Manickam residing at 24/29, senaiyar west street, eruvadi, nanguneri taluk, tirunelveli district.

He has took a loan of inr 6.55 lacs vide account number - tll01617c.

Earlier he had took loan of inr 8.0 lacs and paid on time.

For last three months due to financial crisis he was not able to pay the loan amount of inr 55, 000/- (Total pending amount for three months), before to that he has paid inr 4.0 lacs on time without delay.

Today my uncle has got a call from regular collection agent (Mobile number[protected], this telecon conversion was normal unless the person named ajith kumar (Mobile number - [protected]) was involved.

He had used abusive way of approach for collection of loan which is strictly not acceptable. We agree that we had not paid the loan amount on time but no one has the rights to treat a person like using the abusive language, hope your bank policy also wont allow this type of approach to the customers if it a genuine and well organized bank.

We strongly abject the way of approach of mr. Ajith kumar (Mobile number - [protected]).

We need your acknowledgement of this mail and action taken on him immediately.

We will wait for a day or two, then we will register it as an online consumer complaint with proof of this mail.

Thanks & regards,

Balraj. A