Infinitydeal.in — Product not deliverd after payment

I have ordered 3 pairs of crocs for 1138 and delivery charge of 349 also paid, after that I received a mail stating that your order is on hold . I have mailed them 3 times and still there is no response from infifinitydeal.in
date or order : 07/12/2021 I nned the product to be delivered asap