Info Edge — Driver refused to go from delhi to up

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hi i have booked a cab on 17/10/16 from sec-2 noida to rajnagar extn. But 3 times drives refused to go there and it was not first time even some day before drive drop me in the mid may of my destination saying that he will not go now and you can book another cab as well.

Now on 19/10/16 i have booked a cab 4 times and driver didn't come after waiting 1 hour then i cancelled the cab and they charged me rs 25 as cancellation charges. What is it when your driver will not come then what should do to customer.
I have logged a complaint so many times to your customer care but they have only one answer that they will take action against driver.

I must say ola have a very very bad service.