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Infosys BPO Services Complaints & Reviews

2.5
Updated: Jul 21, 2023
Complaints 106
Resolved
52
Unresolved
54
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Infosys BPO Services reviews & complaints page 4

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N
netservice
from Bengaluru, Karnataka
Nov 20, 2014
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Address: Bangalore, Karnataka

Yes it is true, Dinesh ex director of infosys has turned cheat, biggest fraud india has seen ever. some of his work which he is into;- 1.asking money ( 1.5 to 2 lacs) from job seekers 2.opening companies like artha health options, collecting money from customers and closing company abruptly after money collection. customers around one lakh are affected . 3. Property Solutions, realesate company, which was closed abruptly after money collected from customers(depriveed of their properties show to them) 4.Predict2win forex trading company. for more details visit http://fraudalertindia.blogspot.in/2013/01/guess-person-and-know-more-about-him....
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    Chetan L S
    from Bengaluru, Karnataka
    Nov 4, 2014
    Resolved
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    Hello, I have placed an order ' #[protected]' on 21 Oct 2014, I have supposed to receive this on 28 Oct 2014, Called on 29th Oct, I was asked to wait for 2 days, new date promised was 01/Nov/2014 Called on 01 Nov, I was been ask to wait till 03rd Nov Called on 03rd Nov, I was been told to wait for 2 more date, Till 06th Nov and also CSR person suggested for alternate way, Place a separate request for the same micro max canvas product and choose a one day delivery, pay the extra amount initially for the new order and all the additional amount plus the previous order will be refunded back in 5 working days, I agreed in spite of not willing, He canceled the order ending #161 for refund, now once I booked a new order, system responded declined back the new order. Now my 2 orders are cancelled and if call to the customer care they are telling, sorry sir we cannot do anything, all we can do is refund the existing product. Is this a way you deal with your customer..
    Aug 14, 2020
    Complaint marked as Resolved 
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      Sandesh Bhalerao
      from Panaji, Goa
      Sep 7, 2014
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      Resolved

      Address: Pune, Maharashtra

      Infosys is not paying salary as per the offer letter. Due this most of the employees and I have to resign within 6 months. We escalated this issue to the Operations management and the HR department but they did not pay any attention and gave us false promises. I have the offer letter and the salary slips as a proof. After resignation, I tried to contact Infosys but they are not ready to credit the money.
      Aug 13, 2020
      Complaint marked as Resolved 
      Sep 07, 2014
      Updated by Sandesh Bhalerao
      [protected]@yahoo.co.in
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        vikas_agni2004
        May 15, 2014
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        Address: Bangalore, Karnataka

        INFOSYS HR is not socially conscious and is ignoring the application which they receive. I am ex employee of Infosys and want to rejoin infosys under GREEN CHANNEL Scheme. I have send my resume to Infosys so many times but they are keeping mum and do not respond. I even wrote a mail to Mrs Sudha Murthy for which I got a prompt reply and was again directed to HR of Infosys and a mum followed. So the conclusion is Infosys may be having brilliant and talented people but Infosys as a team is dead and that is the cause of failure of Infosys.
        Aug 13, 2020
        Complaint marked as Resolved 
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          M
          madankehair
          Apr 10, 2014
          Resolved
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          Resolved

          Am currently on a visit to USA. Am unable to access 26A from here at present although earlier it used to work like a charm. Lot of consumers are facing similar problem. You can easily do a google search and view these complaints. This rq to you as Infosys is a world renownwd co and am told is now managing this website. Pl let me know what are you planning to do about thia and how soon?
          Aug 14, 2020
          Complaint marked as Resolved 
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            K
            K M Dutta
            from Ranaghat, West Bengal
            Mar 25, 2014
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            Address: Nadia, West Bengal

            In the 1st week of November I applied, through UP Based Home Job Provider, infosysservice.in’s website, for Offline Data Entry Job.Within 4-5 days they called me over my given Mobile Number and took a Telephonic Interview. The person who talked with me told me his name was ROSHAN. The person also told me that a VP was being sent to my given address which I should have to receive from the Postman after paying Rs 350+25=375. Within 5-6 days the said letter reached. I filled up the forms and contract letters and I sent the soft copies of the documents to their email ID. On the same day they sent my 100 pages assignment.for typing.I typed those and sent the same within their given time. Now the real problems began. They did not contact me. Till date they did not send me the QC report. Since then I sent a lot of E-mails to [protected]@infosysservice.in.but they never replied. Now I have realized that I have been scammed. Home job seekers should be vigilant of this type of so called Home Job Providers.
            customer support has been notified about the posted complaint.
            EXACTLY THE SAME THING HAPPENED WITH ME ALSO WHATEVER HAPPENED WITH MR.
            DUTTA. I DID MY JOB IN THE MONTH OF JAN 2014, SENT THE TYPED FILE WITH
            IN 30 DAYS AND SINCE THEN I HAVE BEEN TRYING TO GET IN TOUCH WITH THESE
            *******. BUT THEY HAVE CHANGED THE NUMBERS AND ALSO TODAY WHEN I
            CALLED UP THE CHANGED NUMBER MENTIONED IN WEBSITE -[protected], THAT
            ROSHAN IS SAYING THAT HE IS NOT WORKING IN THAT COMPANY ANYMORE.
            SO HOWCOME HE IS USING THE CUSTOMER CARE NUMBER OF THIS SITE. THIS IS
            TOTALLY FAKE .THESE GUYS ARE CHEATERS. I HAVE ALREADY DONE A POLICE COMPLAINT AGAINST THEM . VERY SOON THESE SICK PEOPLE WILL BE IN JAILLLL. ITS A MATTER OF TRUST WHICH YOU PEOPLE HAVE BROKEN.
            EXACTLY THE SAME THING HAPPENED WITH ME ALSO WHATEVER HAPPENED WITH MR.
            DUTTA. I DID MY JOB IN THE MONTH OF JAN 2014, SENT THE TYPED FILE WITH
            IN 30 DAYS AND SINCE THEN I HAVE BEEN TRYING TO GET IN TOUCH WITH THESE
            *******. BUT THEY HAVE CHANGED THE NUMBERS AND ALSO TODAY WHEN I
            CALLED UP THE CHANGED NUMBER MENTIONED IN WEBSITE -[protected], THAT
            ROSHAN IS SAYING THAT HE IS NOT WORKING IN THAT COMPANY ANYMORE.
            SO HOWCOME HE IS USING THE CUSTOMER CARE NUMBER OF THIS SITE. THIS IS
            TOTALLY FAKE .THESE GUYS ARE CHEATERS. I HAVE ALREADY DONE A POLICE COMPLAINT AGAINST THEM . VERY SOON THESE SICK PEOPLE WILL BE IN JAILLLL. ITS A MATTER OF TRUST WHICH YOU PEOPLE HAVE BROKEN.
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              V
              vikra81
              Jun 17, 2013
              Resolved
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              Address: Mumbai City, Maharashtra

              hello Team,

              I am frequent traveller of Mumbai - Pune via my own vehicle. However these days there has been a lot of traffic near DY Patil on both ways due to large number of pot holes and also the depth of pot holes is quite deceiving. I have seen many accidents where bike riders fell off their bikes as they got into a very deep pot hole.

              Request you to look into it as this is a serious concren.

              Thanks & Regards,
              Vikram Nagalikar
              Aug 14, 2020
              Complaint marked as Resolved 
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                Y
                yamsani sagar
                May 14, 2013
                Resolved
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                Address: Pune, Maharashtra

                My father was been attacked paralysis on 2 months ago. I have send thee all original documents of hospital bills and treatment details on 12thApr-13toayanagar-Bangalore. But still i did not receive any call and amount from them. I am requesting to the management of medic assist is that please take a bright look on my claim and allot thee required amount as soon as possible.
                Aug 13, 2020
                Complaint marked as Resolved 
                Please handle it quickly.
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                  S
                  supermanoo7
                  from Mumbai, Maharashtra
                  Apr 4, 2013
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                  Address: Chennai, Tamil Nadu

                  The Hr from infosys Mr.Prashanth and his consultant friend Mr.aalim solvers india from coimbatore has cheated us for very simple reasons. Please dont believe in the recruitment process in infosys, the paoples working in infosys are cheaters. ( Especially in Hr Department). There is wrong persons in right place. Please i request Mr.Narayanamoorthy to take necessary action.
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  Infosys — Income tax refund

                  Income tax refund Rs. 4205 for the return filled in July, 2007 has not been done so far. My PAN no is APFPK8577E. I have visited Income tax office, Chandigarh Sec 17, seven times, but of no avail. Every time they assure me to send the cheque, but so far I havn't gained anything.

                  Infosys — non refund of excess tax paid

                  I had filed my incometax return for the assessment year[protected] on[protected], at office of the Additional Commissioner of Income tax, Range-2 Bhubaneswar.My Receipt No is: 12708, Dt:[protected].
                  I have to get a refund of Rs 1779.I had been to the Income tax office, Bhubaneswar in the month December'2008 and March'2009.I was told that the refund will be sent in 2 weeks.but sofar I have not received it.Now I have changed my residential Address.
                  Current Address:
                  C/o Mr.A.SubbaRao
                  3R-88, ARC QTRs, CHARBATIA
                  Cuttack Dist.
                  Orissa.754028
                  Request to send the refund to the above mentioned address at the earliest.
                  is it solvers india
                  fraud ah solvers india?
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                    S
                    shaheer rpuram
                    from Chennai, Tamil Nadu
                    May 12, 2012
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                    Address: Kozhikode, Kerala

                    THIS CONSULTANT INITIALLY TOOK ADVANCE FOR ISO IMPLEMENTATION AND CAME ONLY TWICE TO MY COMPANY IN COCHIN. LATER HE BROUGHT SOMBODY FOR INSPECTION AND ISSUED A CERTIFICATE . NOW THE CERTIFICATION AGENCY IS TELLING THAT HE IS A FRAUD AND MY CERTIFICATE IS CANCELLED WITH IN ONE YEAR BECAUSE OF NON PAYMENT. THAT FRAUD RASI HAS TAKEN FULL MONEY FROM ME AND NOT PAID TO THE AGENCY.
                    You gues are 100% fool. Why you are making 100% payment in consultants favour. Such type of persons are highiring cheap consultants. Before appointing them as consultant do you ask their qualification, technical background, completency, skill . For saving money, you have ingored to qualified consultants to serve and survive in market.
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                      A
                      amit.jarag
                      from Pune, Maharashtra
                      Nov 24, 2011
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                      Resolved

                      PF Not Transferred

                      Address: Mumbai City, Maharashtra

                      Dear Sir,

                      My name is Amit Jarag, and I was working in Syntel Ltd. with PF number : MH/41505/9184

                      Currently I am working with Infosys, Pune & I have submitted FORM13 before 10 months to trasfer my PF from MH/41505/9184 To 169621. Still my PF is not transferred to my Infosys PF account - 169621. Please find attached document for more details.

                      Kindly please look into this & let me know. br...
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                      shivalisharma
                      from Noida, Uttar Pradesh
                      Sep 6, 2011
                      Resolved
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                      Address: Delhi

                      Sir/Madam I want to through light upon on campus conducted by Infosys at MSIT ,Delhi on 3rd sept. 2011 in which threee colleges were also invited and NIEC, Delhi was one of them.For that Campus Placement,The NIEC's TPO has said to the NIEC students that the Eligibility criteria for infosys comapny placement is that the students having any active backlog cann't sit in the company placement exam. The NIEC TPO didn't give the hall ticket to the students till 2nd of sept. 2011 but On 3rd sept(Company placement exams) Some students having 2 or 3 backlogs were present there and taking the exam.These students have contacts with college TPO.AFter half an hour when result announced then They have selected the students who have backlogs and who have not good academic record.Now what should we do?? if this happen with such a brand company also then what will happen of meritorious students.they also will have to give money and then get the job.kindly make a investigation upon it.
                      RegardsShivali
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        S
                        saran raj
                        from Bengaluru, Karnataka
                        Aug 1, 2011
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                        Address: Pudukkottai, Tamil Nadu

                        I have not got my Final Settlement Amount
                        goodafternoon
                        sir/ma'dam,
                        This is k.saran raj an ex- trainee of Infosys, mysore. My employee ID was 184295. I was trained in Infosys from 27th june 2011to 15th jul 2011. This mail is regarding the Settlement that I was supposed to receive from Infosys .
                        According to neha kumari, an HR in building L1, my FINAL SETTLEMENT AMOUNT amount was supposed to be credited from the last day of my work.
                        With regards,
                        k.saran raj
                        Emp. ID- 184295
                        Mb# [protected]
                        Email [protected]@yahoo.com
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          Rajesh.Govindasamy
                          from Mumbai, Maharashtra
                          Jul 17, 2011
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                          Resolved

                          Address: Mysore, Karnataka

                          Suresh Adiga is a senior manager at Infy and he promises people good job opportunities at Infy and takes lot of money from them. He is fraud he had given job to Yusuf Kesarbhavi and gave him lot of rewards like Tech Explorer, and Best Debutant in return of money and other things (pleasure).
                          Later on he used and throwed Yusuf Yusuf is a beggar in Bangalore
                          Suresh Adiga is a !!!
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Infosys BPO Services customer support has been notified about the posted complaint.
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                            santosh niwalkar
                            from Mumbai, Maharashtra
                            May 9, 2011
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                            Resolved

                            It is almost 7 months completed i submitted my PF document to the company Infosys pune phase III
                            Yet i have not received my PF Amount.
                            When Contacted one
                            Mr .Yashodhan A Deosthale Team - BPO Finance- AP Team PH -2 Pune
                            [protected]@infosys.com/ www.infosys.com Call @ : [protected]

                            Said We have received your PF form and sent to Bangalore on 12.11.2010 for processing. It takes average 60 days for processing.replied on mail he used following id for further process
                            pf.[protected]@sraso.com
                            [protected]@rediffmail.com
                            But no use still it is almost 7 months completed .i have not received my PF amount
                            +1 photos
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Bro, Infy is full of . People like Suresh Adiga ([protected]@infosys.com) have screwed Infosys like a ###. They have demonstarted favoratism and nepotism.
                            These managers like Suresh Adiga give Onsite, Promotions and Awards as if Infy is their property.
                            They should be nailed in the butt!
                            Anyways, you should be now really happy after quitting Infosys.
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                              K
                              keert15
                              from Hyderabad, Telangana
                              Mar 24, 2011
                              Resolved
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                              Address: Hyderabad, Andhra Pradesh

                              recently we have come across a fellow who is too vulgar in his attitudes
                              in teasing his fellow lady
                              name:VIDHYA SAGAR
                              AGE: AROUND 34/35
                              HEIGHT:5 FEET 2 INCHES
                              i will give you his academic details
                              degree:M.Sc in maths / chemistry
                              supposed to complete his 12 th class from kv fci ramagundam
                              in the year 1994
                              he is proper of telangana,near hyderabad


                              THE CONCERNED POSSESS VERY AWKWARD NATURE ESPECIALLY WITH GIRLS
                              SO DO TRACE HIM
                              HE IS HAVING AN ELDER SISTER OF SIMILAR CHARECTER(2/3 YEARS OLDER)
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                R
                                rat don
                                from Pune, Maharashtra
                                Feb 10, 2011
                                Resolved
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                                Resolved

                                Address: Ganjam, Odisha

                                Sir,
                                Yesterday: 10th Feb. 2011, INFOSYS came for recruitment campus first time to Odisha. We were informed that, there’d be recruitment for INFOSYS KPO, INFOSYS BPO, and INFOSYS Technology. There were individual eligible percentage cut offs for each category of recruitment, means career 60% and above for Tech. and 55% for KPO and BPO and different recruitment processes for KPO, BPO and tech. as well. Recruitment was at Ravenshaw University, Cuttack (240Kms away from Brahmapur). So we went for Infosys tech. recruitment.
                                After a journey of 4hrs, and waiting for another 3hrs for the recruitment process, we were informed that, there’ll be recruitment for BPO only as the no. of applicants for tech. didn’t touch the no. as they had expected. After a query of 1 hour, they said that, recruitment for tech. will be there and they registered our names with entry fees of Rs.250/-. But after the presentation round, they again said that only BPO recruitment will be there.
                                When we complained about this, they cross questioned us that, what’s the difference between BPO and Tech? They both are same. And as we already registered our names and attended the presentation round, we should attend the recruitment process for BPO with a proverb that “something is better than nothing”.
                                Did we travel so long for BPO or paid Rs.250/- for BPO?
                                So we complained again and after a long quarrel and waiting, they refunded our money. Suddenly after that they started behaving us rudely and said us to leave the place as they can’t recognize us after the refund and not to make the campus crowd.
                                So, I’ve some questions arose in my mind. Will you please answer them?
                                1. If there was no recruitment for INFOSYS Technology, why it has been informed before that they will recruit for all three categories?
                                2. Why they registered our names saying us wrong that Tech. recruitment will be there?
                                3. If they canceled the Tech. recruitment process due to less applicants for that, why recruitment staff for BPO only came and no staffs for others? Did they know before 2 days that there’ll be less applicants, so didn’t come?
                                4. If BPO and Tech. is same, why there are different cut off career percentages?
                                5. Were we miss-behaved, because we raised our complaint against the wrong or because we were refunded our money back?
                                6. Will this type of nonsense activity suits one of the best IT industries like INFOSYS on which students have great hope and faith and expected a lot?
                                7. No doubt we’ve been refunded the registration fees; will INFOSYS be responsible for the loss of our time, energy and money in the travel and waiting for the recruitment?
                                Please sir, response immediately. I’m waiting for the answers.

                                Chinmaya Mohini
                                Mob: [protected]
                                Mail: [protected]@gmail.com
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  grsamal
                                  from Mumbai, Maharashtra
                                  Jan 6, 2011
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                                  Address: Maharashtra

                                  Hi,

                                  I've claimed for my PF money 6 months ago but haven't received the money yet. When i contacted my previous organization they say that it is currently pending with the regional PF commissioner office Kandivili (W). In this forum also i saw some complaints on the same issue. hope our concerns are addressed at the earliest.

                                  Regards,
                                  gyana
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    pooritguy
                                    Dec 16, 2010
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                                    Resolved

                                    As many it guys opinion, I can also say Infosys is the right place for the people who do nothing. Apart from that, they do lot of non-sense and misuse of their position in Infosys. Infosys is the best place for people who want to join with FAKE experiences, FAKE
                                    certifications, that too prestigious MCP, Sun Java certifications. They do get hikes every year, promotions every year, whenever they feel some one is noticing them and there could be threat to their position, simply they will try to get transferred to another location. The login and logout time in Infosys campus is a fun activity. People will come to office early and leave late, but in between they can spend their time anywhere doing any nonsense thing. This is
                                    even very flexible for people who works in second shifts.

                                    Mr. Murthy, You really cherished India's name by establishing Infosys. But why you are not really taking care to protect its reputation. If you really want to check the things, check your
                                    database for the people who joined Hyderabad Infy campus in last 4 years. You will definitely find many such illegal employees enjoying managerial roles with infy currently. I sincerely doubt the HR dept on what they are doing about the background verifications. Do they simply rely on photostat copies?
                                    Why do HR calls for a discussion IMMEDIATELY if they received any complaint on anybody without putting them under silence observation atleast for a month. Dont you think calling them to discussion is nothing but giving a hint to them to escape? It will help the culprit to behave properly for the observation period and then changing the company.
                                    Why your company afraids to take legal action on illegal employees?
                                    Mr. Murthy, if it is difficult for you to really control all above, rather try to change the Infy tagline as 'powered by culprits, driven by tactics'

                                    Though you told, 'love your job, dont love your company', I still respect and love my ex-company.

                                    Ex-infosian.
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      vibhamalik
                                      from Mumbai, Maharashtra
                                      Oct 27, 2010
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                                      Resolved

                                      Address: Pune, Maharashtra

                                      Infosys HR policies are differ for diffrent candidates.
                                      I have been rejected after clearing all interviews stating that my 10 and 12 percentage is not meeting with the crieteria.
                                      now i came to know from one of my friend that person is receiving offer from infosys as Senior positions with high package for pune location and interviews held in pune only.
                                      Now the point is that, the fellow has very poor academic background with a YEAR LOSS in his engineering.
                                      According to infosys policy u need to have good percentage throughout ur academics(10+12) now a days infy has stopped looking for academics. Or they actually dont look the form they give to fill up at the time of interview.
                                      it simply means the candidates who skipped by mistake by hr are in the infy inspite of whatever poor academics or backlogs they have in there resume.
                                      It is clearly mentioned in the policy that candidate should have consistent 60% ,as was told to me.now i would like to ask is it applicable to only few candidates?
                                      in my openion year loss should get more weightage (when it comes to deffering candidate from their hiring process) as compare to little less percentage.
                                      otherwise it will be very unfair to those who beleive in your policies.
                                      Mr muruthy ...it is my request please take neccesary actions against it otherwise infy will be the right place for ppl who actually do nothing:-)
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      everything is not fare in infosysis, i got selection at the campus, after one month i have received the mail stating that i have not cleared the test, what a joke this company which is india no. 1 software company is making with the student, do not trust thisco,
                                      This happen in our clg also(GITA college Orissa).students with 4yrs gap, & with backlogs got through the selection by having reference of some HR.Plz look after this matter infy.
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