[Resolved] Ing Vysya Bank — Payment not credited to beneficiary

Maninder Reddy Rx

from Vijayawada, Andhra Pradesh

Address:	Hyderabad, Andhra Pradesh, 500090
Website:	ingvysya.kotak.com/personal-banking/products/bank.aspx

I have transferred money by IMPS as it is very urgent for me to transfer. Money debited from my account but not credited to beneficiary. Called customer care but they are saying with in 4 days money will be added to your account or beneficiary account. IMPS is meant for instant transfers but why its not working on instant basis.

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Verified Support

Nov 07, 2015

ING Vysya Bank Customer Care's response Hi, We regret the inconvenience caused to you. Request you to please wait for 04 working days from the date of transaction, amount will be reversed if the same is un-successful or please call us at[protected], 24 X 7 toll-free from any landline or mobile. While calling from overseas, please dial[protected] and place the request.