Insasta.com — defective item send

Address:	Sutyana, Just behind the K.K. food, Ecotech-3, Greater Noida-201306, Gautam Buddh Nagar, Uttar Pradesh, 201306
Website:	www.insasta.com

I bought a product usb chargeable juicer blender from insasta.com on 18 october 2019. Order id-360661.
It was defective, i placed return request 4 to 5 times, with no response from their side.
I have called this +91-[protected] number many times but their number is always switched off.
Then i chatted regarding that on their website and they told me to there is no return policy. When i tried to chat multiple times, no response from their side.
I think my money is cheated by this insasta.com people. I think this is a absolute fake app to steel.
I also give the same advice to others, do not buy any products from insasta.com
My contact no.-[protected]