Insasta.com — did not deliver the product against a fully paid order

Address:	Mumbai City, Maharashtra, 400079
Website:	www.insasta.com

I placed an order with insasta.com, no. 73316 dated 25th oct. The delivery was promised within 3 to 4 days, however nothing delivered till date. I did follow up with their customer support on e-mails (Phones were not reachable). Initially there was typical "sorry for inconvenience' type of response, however later there wasn't any response to e-mails.

I checked their facebook page and noticed that there are quite a few others who have had similar experience. Even on this particular portal, more than 50 complaints have been reported. This shows that the company is there to misuse the people's trust in on-line retailing and is a fraudster.

I not looking for delivery or the refund. I want to know what should be done to ensure that such companies do not exist and carry on with their business of cheating people. Will appreciate guidance on the same.