Address: | Mumbai City, Maharashtra, 400009 | Website: | www.insasta.com |
Placed order for Anycast Miracast HDMI Dongle Wifi Display Receiver in July and found that my phone doesn't support it so asked for refund and they shipped a replacement without any information to me.
Contacted Customer care and again requested refund instead of replacement, and again replacement was shipped with out any information.
Requested again for the refund and now they say, as I requested replacement so they can't issue a refund.
On last call supervisor(Rajesh) agreed to resolve the issue with help from Sunita who is dealing with me through email however nothing has been achieved so far and there is no communication from them.
It's over 4 months and I am still waiting for a resolution - have written proof of demanding refund in the form of emails sent to customer care. Was this information helpful? |
Post your Comment