Insasta — refund for the mini sewing machine with foot pedal

Address:	410218
Website:	Insasta.com

About the product cant say much as both times i received a defective piece.
The customer service and the website is really a pain in the #. It’s been more than 2 months tha5 i have been following up for my refund and every time i hear 1 reason that “by this friday the refund will be initiated”. God only knows when that holy friday will come and my refund will be processed. The customer service number is most of the time not reachable or busy. And if in case you get connected then your query is never resolved. The agents ajay, ganesh and there is 1 lady all are superb actors and they never have any senior on the floor to talk plus the lady tells me that i will just send you the email and within few seconds you receive the mail, while ajay tells you that the email department is different and he will ask them to revert...
Horandous company, pathetic customer service and definitely big time cheaters...

Refund my money you losers!!!