Interglobe Aviation Limited — Cancellation Flight after boarding from Mysore to Hyderabad - PNR NZG7WN

Address:Hyderabad

The Indigo Crew requested all the passengers to deboard the flight from Mysore to Hyderabad around 8;00 pm with a pretend that the flight have some technical glitch and require passengers to deboard to carry on or make the flight ready to fly. After deboarding the flight, they informed that the flight is not in a position to fly and passengers have two options 01. The airline can issue tickets from Banglaore, subject to availability 02. They can cancel the tickets with full refund of fare.

They denied providing any accommodation to stay in the late night and they don't provide any solution to reach Bangalore. They informed that its passengers to look out how to reach the Bangalore Airport.

We are family of 04 members travelling from Waynad, Kerala on a vacation. This is the return journey. The incident wipeout all the happiness and last misery, sorrow and mental agony to me and my family members. My wife is diabetic patient and suffering with other issues like backpain etc., either she may not be in a position to travel by road from Mysore to Bangalore or if travels she have to suffer a lot with medical related complications. We have to report our offices being the next day is working day.

We sought compensation from the airline for their inappropriate and rude behavior by not following the laid down guidelines and making proper alternative arrangements to reach my destination as per reservation.

We sought justice to our sufferings and mental agony.
Was this information helpful?
No (0)
Yes (0)
IGT Solutions customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IGT Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    26
    Pending
    0
    Resolved
    11
    IGT Solutions Phone
    +91 12 4458 7000
    IGT Solutions Address
    2nd Floor, InfoTech Centre,14/2 Old Delhi Gurgaon Road, Gurgaon, Haryana, India - 122016
    View all IGT Solutions contact information