International Institute Of Fashion Technology [Nift] — payment failed but not refunded my money

Address: New Delhi, Delhi, 445204
Website: nift.ac.in

Recently i paid a fees for entrance exam of national institute of fashion technology of ₹1500 by citruspay wallate
I make a payment successfully and money get deducted fromy account, but while redirected on nift page it didnt show me that payment is done
I write complaints to citruspay
But they are saying that payment is done on there side
Transaction id 1044711 this id recived on citruspay app
Other transaction id recived on mail is
Ctx[protected]
Transaction held on[protected] at 3:54 pm
And this is the second payment i did by visa debit sucessfully
Thank you for using your sbi debit card 4*x*1 for a purchase worth rs1515.0 on pos nift1231679 at citruspay nift txn#[protected].

This message received on my second successful payment via visa debit
For the same application
After first payment failed i made a payment with visa debit

Check both the trxn id and payment and solve my problem
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International Institute of Fashion Technology [NIFT] customer support has been notified about the posted complaint.
Jan 07, 2018
Updated by Tejastyd
Till yet not received the refund amount after complaint of 10 days
Jan 24, 2018
Updated by Tejastyd
Its 26th day after payment and till yet not recived my refund
 
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    International Institute of Fashion Technology [NIFT] Phone
    +91 11 2654 2100
    International Institute of Fashion Technology [NIFT] Address
    NIFT Campus, Hauz Khas, New Delhi, Delhi, India - 110016
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