Ion Exchange India — aquaguard filters replaced by ordinary filters

Address:

560093

This is to bring into notice about the unethical work done by aquacare ion exchanges company.

They have contacted us saying they are authorized dealers of aquagaurd and made us take up the amc contract with them. They have replaced the hd filters from our dr. Aquagaurd system with some normal filters which does not serve the purpose of the actual filters.
As we people do not have any idea about the tech part of it, blindly took up the amc and paid them the amount.

When the filter showed some problems we approached the eureka fobes team. The technician checked the issue and then we came to know about the fake filters.

Then we contacted the aquacare asking for the replacement. We had to contact them several times to replace the old filters with hd. But they have not turned up yet. Moreover the technicians and the team is very aggressive. They don't even know how to behave to the customers.

Hope this complaint of mine would help other customers from being cheated by the aquacare ion exchanges company. Those who are using aquagaurd products please make sure that the technicians who attend to your service are from eureka fobes.