Ion Exchange India — Aquaguard - magna (12561) - bangalore

Priya_Kishore

from Bengaluru, Karnataka

Address:	560093
Website:	NA

Hi,

I had taken an AMC from ION Exchange for Aqua Guard Magna Model on 9th July 2016, for Rs.4830.

They forgot to do a service in the following quarter. In Feb they did a service and that seem to be incomplete. Even after calling them several times, they fail to send the service person. I have to call every week and remind them. Every week they do not send the person.

Today I spoke with Vinod - Manager (That is what the lady mentioned whom I spoke with) . He has promised to send the person tomorrow 19th Feb.

Request you to send the person. There is no responsiveness t the AMC of such high amount they have taken.

Appreciate if you consider this complaint and attend to it.

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Comments

Prateek's Desk

from Ahmedabad, Gujarat

This organization don't have sense to provide installation service After selling machine.
Once money deposited in their account, they treat customer as a ghost.
They don't provide installation. They don't attend service request.
Time and Money wasting organization.