Ion Exchange India — no service provided after taking amc

Address:560037
Website:www.ionexchangeservices.com/amc.html

We have taken AMC service from ion exchange on may 2017 for one year of contract. As part of the contract only one service was provided out of three services and did not turn up till now.

After raising to support team no one is responding properly.

We have sent multiple requests but no reply

Spoke to siddappa regional manager of Karanataka but no reply for our concern.
Was this information helpful?
No (0)
Yes (0)
ION Exchange India customer support has been notified about the posted complaint.
Complaint comments 

Comments

First when the product was sold to us it was working properly then when one year passed it stopped working and when we contact the company they are asking for a very unreasonable
amount to repair it and when we ask for a amc/cmc that they are asking for rs.35000/- and where the cost of the machinery is rs.65000/-.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ION Exchange India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    105
    Pending
    0
    Resolved
    13
    ION Exchange India Phone
    +91 22 3989 0909 [Mumbai]
    +91 11 3989 0909 [Delhi]
    +91 40 3066 3103 [Hyderabad]
    ION Exchange India Address
    Ion House, Dr. E. Moses Road, Mahalaxmi, Mumbai, Maharashtra, India - 400011
    View all ION Exchange India contact information