Ion Exchange India — roskid25

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

I had bought a 25 lph skid r. O. From ionexchange zerob on 30/06/2017.
I had received a quotation that said we will get all filters under guarantee for 6 months.
The membrane choked in a month. They changed it after 20 days (But the time they should have taken is 48 hours)
Now after one month again the membrane have choked and they have not changed the membrane till yet.
I have filed a complaint with ionexchange to which i got a service message:
"thanks for calling zero b helpdesk; your complaint no. [protected] will be attended by sangam enterprise - [protected] at the earliest."

I want either they replace the faulty machine or refund back my money.
Kindly look into the matter.

Thanks and regards
Meghender

Attachment
1. Retail invoice