Ion Exchange Services/ Aqua Care — Instead of aquaguard filters replaced some other

Address: Bangalore, Karnataka, 560068
Website: www.aquacareinsurance.com

RID 33480
Client ID 6445

ION Exchange Services/ Aqua Care

#74 30th main 2nd Floor,

4th Block Jayanagar Banglore -560011

TELEPHONE:[protected]

FAX:[protected]

E-MAIL:[protected]@ionexacense.co.in


ION Exchange team called again and again, we are the recognised service providers for the Aqua Gaurd Water Filters. We didnot know the real fact, accepted and paid Rs. 4800/-. Instead of AquaGaurd original filters they have placed some other filters.

Accidently we called for the AquaGaurd people for the servicing, came to know, we have fooled.

Called Mr. Prasad ([protected])/Uday([protected])/Arnab([protected])/Customer Care[protected] regarding this, Prasad agreed to replace, then went to office, spoke to Mr. Uday, he told will be replaced in a day.

Water Taste (TDS) went very bad meanwhile, called these people, there is no resolution till.

I need the AquaGaurd Water filters, then I will confirm the TDS + all other parameters with AquaGaurd People.

I have the bills with me, please help us to resolve this. Water is main thing in our daily life, if it affects our family health who will be responsible.

Thanks,
Shridhar Bhat
[protected]
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ION Exchange India customer support has been notified about the posted complaint.
Mar 04, 2016
Updated by shridhar.bhat
Mentioned AquaGaurd it's Ureka Forbes aquagaurd.
 
1 Comment

Comments

I was cheated by ION Exacense person pertaining as from Eurekaforbe, they replaced my candle which not servered for 2 months, these guys are fake, they have Eurekaforbe customer database and call you. Becareful. This company is fraud company.

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