Iprof — Damaged delivery and not responding

A

ajit chandane

from Pune, Maharashtra

Address:

Raigad, Maharashtra

Iprof
I bought penta tablet from iProf through telephonic on date 25/07/2015 for my son and I recivied my package on date through Blue dart courier on date 04/08/2015 but when I go through package found the tablet package was not sealed its keypad was in damaged condition, on second day its touch screen stopped working, its content is not clear and donot fullfill my needs so I send request to [protected]@iprofindia.com on date 08/08/2015 by email and followup continously to customer care but not found any satisfactory response and always said I will talk to my seniors.So I am very unhappy to Iprof and hope to you to resolve my problem.

Regards,
Ajit Chandane
Mob - [protected]

For your reference :
Ticket Received - [#64267] Damaged delivery for tablet
Ticket Received - [#64268] Damaged delivery for tablet

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A

ajit chandane

from Pune, Maharashtra

ipfof is an India's Largest Free Digital Education Library,

Head Office:

iProf Learning Solutions Pvt. Ltd.
A-1, Windsor IT Park, 11th Floor
Tower - B, Sector - 125,
Noida - 201301

Ph - +[protected]
E-mail - [protected]@iprofindia.com

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A

Atul Arun Kulkarni

from Unjha, Gujarat

I have faced same problem. I place the order for tablet. as I didn't received dispatch conformation in time I asked not to send tablet and cancel the order. But still they process the order. After few days I receive the package and send it return to iprof.

After making follow up through phone n mail they replied that product is damaged so we can't accept it. And can not make refund. I am suprosed I have not even open the parcel and they at saying it is damaged...

Again I ask to resend the product to check how it is damaged..

They send me package only containing cover and key board.

Iprof is really cheating company n nobody should go for it's product...

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