Blue Dart Express Customer Care
Blue Dart Express Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
3742
COMPLAINTS

Blue Dart Express Customer Care

Blue Dart Express Ltd.

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Address
Shalimar Co-Op Housing Society Ltd, Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India - 380009
Landmarks:Near Embassy Market

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
534
down
440

Phone:
Phone:
up
554
down
361

Fax:
Fax:
+91 07 9658 6195  

Additional info
24 hours Counters

Mumbai (Airport Vile Parle)
Hotel Avion, Opp. Domestic 1A Terminal, Nehru Road, Vile Parle (East), Location Mumbai - 400057
Tel:
+91 22 2618 4202
+91 22 2618 3286

Delhi (Delhi Cantt.)
IV - 1/48, Gopinath Bazzar, Delhi Cantontment, New Delhi - 110010
Tel:
+91 11 2569 9951
+91 11 2569 9952
+91 11 2569 9953
+91 11 2569 9954

Hyderabad
Gr. Floor, Uma Hyderabad House, Raj Bhavan Road, Hyderabad - 500041
Tel:
+91 40 2331 1919
+91 40 2331 2110
+91 40 2331 2060

Kolkata
Kanak Bldg., Ground Floor, 41, Jawaharlal Nehru Road, Opp. Jeevandeep Bldg. Location Kolkata - 700071
Tel: +91 33 2288 1919

View More Information...

Customer satisfaction rating
3%
Complaints
3742
Pending
0
Resolved
100
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Blue Dart Express related photos (562)

Blue Dart Express Complaints & Reviews

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Blue Dart Express — I don't know status of my courier

 VasaviSwamy on Jan 24, 2018
I have called to blue dart on 22nd jan 2018 regarding re-schedule of my courier. she told yes mam we will re-schedule. But up to now there is no response. I have tried to track online there the status is not updated. I am calling to customer care their response is useless they are so rude towards the customers. They don't even have a scene to listen to a customer query....
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — delivery penidng

 Bunti Kumar on Jan 24, 2018
Hi, My Parcel is Dispatched from 11th Jan for Pathankot but still my parcel is not delivered to me I Concern With Respective Branch Today but he Told me that Plz, Come After One Hour Bcz, Parcel is Misplaced. So Plz look into this bcz its my 3rd time when i face worst service ever from Bluedart whenever My Any Parcel Come Threw Bluedart No one Delivers the Packet to My Add. and even they Never Call me Once. So. I request u to Plz, Look into this on High Priority. MY Docate No. is [protected]...
Complaint comments  Read comments Complaint category Computers & Accessories

Blue Dart Express — worst behaviour of service man

 piaa rajput on Jan 23, 2018
Sir i want to complaint about a service man. Who called me nd use abusive language and his behaviour was too worst. Mobile no. Of that service man is [protected].
Plzz take an action about that incident..about that service man whose atitude was worst.
He should know how to treat customers. He should know how to speak. He don't have manners. Actually he didn't want to delieverd it to my home. His talking tone was also too disgusting. I want want to meat him or talk to him. And amazon's product come by blue dart alwayz. Not all the service man's behaviour is bad. I have recieved too many...
Complaint comments  Read comments Complaint category Health & Beauty

Blue Dart Express — product

 vard on Jan 23, 2018
Dear sir my name is b. Vishnu vardhan naik, my way bill no [protected], which is not deliver to me on[protected] till now the product is not delivered. But in our website it was shown as delivered. The deliver address is gadwal area.. The product is sent from amazon and it is a prepaid order. Please help me about this. T his is worst service given bu blue dart courier service. Please helo me about the complaint....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — delivery not attempted/false claim

 Mohammad Zaeed on Jan 23, 2018
Your amazon.in order #[protected]

The guy never reached my place... It is a wrong status...

The guy called me up and after asking the address he said he will get it delivered. I waited for almost 2 hours package never arrived. When i tried calling back on his number [protected] the number was continously busy.
With these sort of responses they are hampering amazon's name thats it.
I want the package to be delivered....
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

Blue Dart Express — my saree totally different

 Vandana Shivam Shukla on Jan 23, 2018
My name vandana shukla
My order number is pnc-41703
Order date-18.1 2018
Delivery date-22.1.2018
Product name - sharee
Amount-660
Act wt (Kg)-0.50
Return resoun - totally different sharee colour and design, very bad colour and quilitty and design is vry bad realy. So please i am return the product.
I want refund my money please return my money back...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Blue Dart Express — where is my shipment

 Sajid Saifi700 on Jan 23, 2018
Hi,

My waybill no: [protected]

It's not delivered at my address still (Guagaon, sec-53). Yhi,

My waybill no: [protected], reference no: 2354rid090317s04533

It's not delivered at my address still (Rz h 241 nihal vihar nangloi). Yesterday's status was "c'nee shifted from the given address at 11:00 am 22-jan-2018" and today its undelivered shipment held at location!!!
I dont understand whom do i contact, as i have even sent a mail through you website but i have not got a mail or a call back, but unnecessarily put the status as undelivered...
Complaint comments  Read comments [1]Complaint category Credit Cards

Blue Dart Express — non delivery of a consignment and blocking of number

 Latika Mohan on Jan 23, 2018
I have an order from shein tracking number[protected] which was to be delivered to my address on 17 jan. The courier could not deliver it to me within assigned time frame which is 0830hrs to 1730hrs, till now. I have been talking to customer care daily. Since last two days i feel my calls are being blocked by customer care as despite several attempts no one comes on line when the line connects. It is shameful...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Blue Dart Express — poor service of delivery of blue dart

 Agroiya on Jan 23, 2018
Dear sir
My parcel awb# [protected] for regarding this shipment your person call me yesterday night about 2100 hrs, than he say me for wait until he come at my site, after that his mobile is off ([protected]), at 22:26 i have got a msg from blue dart that i was not available at my site.

What is leval of this service. So cheap quality service from you.

I hope u will take any action for the same

Thanks...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Blue Dart Express — pan card undelivered via bluedart

 skchakma09 on Jan 23, 2018
Dear sir,

I have applied for pan card online for my daughter and same was to be delivered by 9/01/2018. I didn't get any call till today from courier service concerning the delivery of my pan card. But when i checked my pan application status i got the following message:

"your pan card has been returned undelivered to nsdl on 16-jan-2018. The reason for non-delivery as specified by the courier agency is insufficient address. The same will be re-dispatched shortly."

I gave my full nad porper address that i always use. Its the same address mentioned in...
Complaint comments  Read comments Complaint category Tax Services

Blue Dart Express — hitech city blue dart courier services.

 Sumalatha Dandy on Jan 22, 2018
Hi i am suma latha, residing inn hitech city hyderabad. There is some serious problem with the hitech city delivery boys, as i am facing this problem for the second time. Last time i received a courier from kodaikanal about 10 months back and i was tracking the courier since morning and at the end of the day they finally updated that the house is locked and closed the status, when checked with them they said they are running short of delivery boys and some mistakenly updated it in system, and that person on the phone was asking us to come and collect it at the blue dart office. When i raised my...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — visit on your comp he will not proper guidance me about my courier

 gulzar proof on Jan 22, 2018
I am not satisfied with our blue dart services. I am visit at your ludhiana branch near industrial area blue dart office know about my courier but your employee didt proper information about my courier they said your courier delivered at your address but i said kindy call your deliver boys but they dindt repose me that courier so important for me but your emloyee didnt proper fllowup kindy do the need full

Regards,
Atinder pal singh
[protected]...
Complaint comments  Read comments Complaint category Business & Finances

Blue Dart Express — courier person's behaviour inappropriate

 Renuka Chauhan on Jan 22, 2018
Hi team,

This is to log a complaint as i faced a worst experience with the courier delivery from blue dart express service. The thing started as follows : as i am living in a pg and i was unavailable for pickup today hence i have asked the courier person to wait for few min so that i can ask someone to collect the courier and after 7-8 minutes itself he has called me again and with very rude behavior he has told me that he is leaving the place without delivering the parcel as he has lot other parcel to deliver and he cannot wait his time here itself. It is really disappointing to...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — courier person behaviour inappropriate

 Renuka Chauhan on Jan 22, 2018
Hi team,

This is to log a complaint as i faced a worst experience with the courier delivery from your service. The thing started as follows : as i am living in a pg and i was unavailable for pickup today hence i have asked the courier person to wait for few min so that i can ask someone to collect the courier and after 7-8 minutes itself he has called me again and with very rude behavior he has told me that he is leaving the place without delivering the parcel as he has lot other parcel to deliver. It is really disappointing to face this behaviour from the courier person. Hope you...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — wildcraft pencil pouch - didn't delivered

 Eldhose Joy on Jan 21, 2018
I have order one wildcarft pencil pouch as the rewards offer given by axis edge royalty program. But unfortunately it shows delivered some other address.. Courier tack no as follows - [protected] - dispatch shows on 11 jan 2018
From bangalore and delivered at 15 jan 2018 (16.53pm) at thodupuzha, delivery address belongs to kothamangalam.

This product so far i didn't received.

Requested to resolve the matter...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Blue Dart Express — non delivery of consignment no 40919570322

 ashish vaishnaw on Jan 20, 2018
Dear team blue dart

We have indented a consignment which originated from hyderabad on 05jan2018 to be delivered at our icici bank branch at dumartarai - raipur.
But as per system data it is showing that same has been received with seal and signature on 09jan2018.

Kindly check at your end if it is lying undelivered or if delivered than provide the image/ pic on your consignment delivery acknowledgement register where branch seal and signature is affixed.

Please note, branch address is

Icici bank ltd
Shop no 115 lk corporate
Complaint comments  Read comments Complaint category Banks

Blue Dart Express — thanks

 Haresh Shrimali on Jan 19, 2018
Dear Team
Blue dart is very big company but its service is very pathetic. First thing is I am trying to connect customer care executive but nobody is picking the call from last two days.Its really embarrassing.My courier is Gandhinagar office from last three days but nobody is able to deliver it 10km away. Your team need one week to deliver 10km away ???
Second thing you should train your staff that how to speak with customer. One of your associate form Bluedart office sector 25, gandhinagar was saying you have to come here to collect your courier if you need it.What an amazing answer..!!
Complaint comments  Read comments Complaint category Banks

Blue Dart Express — pan card not received it was returned back to the postal department

 samjohnid on Jan 19, 2018
Hi team,
My waybill no : [protected]
And acknowledgement no is [protected]

The bluedart team has returned without informing and any intimation, once they called when i tried to followup it was told that yes today we will be delivering your order and end of day when enquired they told it is alredy returned, it is such apathetic service, please send it back at the earliest...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Blue Dart Express — my courier is delivered yet and they are saying delivery attempted premises closed. [Resolved]

 Shiv2018 on Jan 19, 2018
My courier is delivered yet and they are saying delivery attemped premises closed.
Why.
Please look into this matter and deliver my important documents as soon as possible.

Airway bill no. [protected]

I have waiting for my courier.
Please deliver it to me as soon as possible.

I also want to go somewhere after 24 jan 2018

Please deliver it now.

Airway bill no. [protected]...
Complaint comments  Read comments Complaint category Employees

Blue Dart Express — awb# 34858316286 misbehave and not deliver parcel

 lavesh kumar rajput on Jan 19, 2018
This complain regarding blue-dart courier awb# [protected].

Your executive did not deliver my parcel at my address but they said they are unable to deliver parcel because my mobile no was switch off and address is not proper

But truth is your executive did not came to deliver the parcel and making all these excuses.

I request you to please take a strict action against who is culprit.

This is one more request that customer care executive also misbehave with me also take a proper action against him..

Thanks and regards,
Complaint comments  Read comments Complaint category Postal & Delivery Services

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