Blue Dart Express Customer Care
Blue Dart Express Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
6638
COMPLAINTS

Blue Dart Express Customer Care

Blue Dart Express Ltd.

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Address
Shalimar Co-Op Housing Society Ltd, Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India - 380009
Landmarks:Near Embassy Market

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1077
down
844

Phone:
Phone:
up
1305
down
737

Fax:
Fax:
+91 07 9658 6195  

Additional info
24 hours Counters

Mumbai (Airport Vile Parle)
Hotel Avion, Opp. Domestic 1A Terminal, Nehru Road, Vile Parle (East), Location Mumbai - 400057
Tel:
+91 22 2618 4202
+91 22 2618 3286

Delhi (Delhi Cantt.)
IV - 1/48, Gopinath Bazzar, Delhi Cantontment, New Delhi - 110010
Tel:
+91 11 2569 9951
+91 11 2569 9952
+91 11 2569 9953
+91 11 2569 9954

Hyderabad
Gr. Floor, Uma Hyderabad House, Raj Bhavan Road, Hyderabad - 500041
Tel:
+91 40 2331 1919
+91 40 2331 2110
+91 40 2331 2060

Kolkata
Kanak Bldg., Ground Floor, 41, Jawaharlal Nehru Road, Opp. Jeevandeep Bldg. Location Kolkata - 700071
Tel: +91 33 2288 1919

View More Information...

Customer satisfaction rating
3%
Complaints
6638
Pending
0
Resolved
191
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Blue Dart Express Complaints & Reviews

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Blue Dart Express — not delivering the order and misbehaving

 sanjoymohanty98 on Apr 18, 2019
Sir I am Sanjoy a 75% disable person BlueDart courier misbehaving me with using vulgar language actually I have to receive a item from sbimf having awb no [protected] but they are not delivering it to me telling that nobody was there in my residence but actually I and my wife are always present at my residence but when I contacted them several times to deliver my order they are using unpariamentary word that "sala lengda khud aake lejao " please help me to deliver my order at my residence...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — not delivering product awb 69150007990

 sadai sajeev on Apr 18, 2019
I have ordered a product from nykaa with awb [protected].
Your bluedart centre at north paravur. (Ernakulam district... Pin code 683520). They didn't even contact me and cancelled the order. This is the worst customer service i have ever faced. When i tried to contact them they scolded me and said it's my responsibility to collect the package from the centre....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — not yet delivered the item even the status "shipment out for delivery" for last two days

 yesuprakash on Apr 18, 2019
My way bill number : [protected]
Package content: window ac
My shipment status is "shipment out for delivery" from yesterday (17 apr 2019). Nobody call me yet. I didn't get any intimation from bluedart. I try to contact the local warehouse at kalamassery. Kochi but no one answering my call.
Please at least inform me what is happening. When will you deliver the item?
Thanks...
Complaint comments  Read comments [1]Complaint category Products & Services

Blue Dart Express — delay in delivery ;waybill no : 3598749043,& 69671685145 (on transit)

 ASHOK MAITI on Apr 18, 2019
Waybill no : [protected]
Hi
I d"not understand why i have to write you every times to get my delivery. I can provides you so many way bill no, you deliver in my address but every times i have to complain you for the delay in delivery.. Why why... I have complaint in this portal so many times against blue dart for getting delivery. The waybill no : [protected]is held up at its office reason is fake or may be their problem of area/channel of delivery (Either it is in rajarhat or dumdum). Another way bill no [protected], its fate will be the, will be kept hanging to be delivered.
I...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — regarding e way bill - 8689382903 evidence of delivery not submitted

 Prakash Ghorpade on Apr 18, 2019
Hi team,
This is regarding my e-way bill no [protected], shipment status shown on site was delivered at 1022 on 11 april 2019 to m gilfillan, i have not yet received eod (Pod) of my delivery also i am not able to download pod from your site. Pls send me the eod/pod of my delivery as early as possible on this mail - [email protected]

Thank you...
Complaint comments  Read comments Complaint category Universities

Blue Dart Express — delayed delivery and talking rudely

 anish singh rajput 213 on Apr 18, 2019
They delayed my courier as it reached sasaram center in 3 days from mumaie, but still sasaram office is not delivering, multiple of people are not satisfied with your sasaram office, you can see the review of sasaram office, they delayed my visa document and talking so rudely and they said me to collect from offfice but till now no action is taken against the sasaram office bihar
My consignment no.[protected]...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — delivery not made stating that premises was closed

 Pradeep Raj J on Apr 17, 2019
It's been 2 days since the product had reached the blue dart express center but hasn't been delivered. Its reached the center by 16/04/2019 and hasn't been delivered yet. For the last two days, they have sent a message that premises were closed and didn' even contact me. I've been in my home for the last two days and there were no signs of attempt....
Complaint comments  Read comments Complaint category Electronics & Appliances

Blue Dart Express — not delivering the product & demanding extra fee

 music4life on Apr 17, 2019
This complaint is to report that a purchase that i had made online after making full payment (Including shipping costs), the courier service is refusing to delivering the product unless an extra large sum of fees is paid.

My name's rakesh; i reside in new zealand and i had purchased a celebrity perfume spray (M by mariah carey perfume) online from perfume.com, an american company on april 5th, for my sister dr shimna as a birthday gift. The product cost me nz $27.42 (1, 279 rupees) and an additional nz $23.41 (1, 092.30 rupees) was paid for shipping and delivering costs. My family...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — I m complaining about my document ,credit card delivery

 Manishkiheer on Apr 17, 2019
I already contcted wth ahmedabad, thaltej blue dart service for my shipment, way bill no-[protected], than also they people not deliverd my courier and not try to contct also, 4 times i have called, i got my one anthr document from them but stiill my one anthr curier pending, plz send me to on my address if ther is pblm contct me on [protected], so please solve the problem and send my documnt fast as possible, u can reply me on [email protected]
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — undelivered

 atulsonik on Apr 17, 2019
Hi bluedart team,

My order was about to reach today but it was not delivered. I tracked the status of courier and it is now showing as "amritsar outer shipment arrived". Request you to please arrange the courier asap or contact me in case of any quereies.
Courier services should understand the urgency of deliverable and should deliver the courier on time.

Waybill no : [[protected]]
Reference no : [[protected]]
My phone number : [[protected]]...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Bluedart — branded v-neck style dress shirt mens 2019 fashion shirt of men pack of 3

 Ãrûñ Çhìttè on Apr 17, 2019
Hi my name ARUNKUMAR CN
Product shirts is totally defferent in design and colour .
It's a bad colour and quality.
My order shirts are defferent but u deleverd shirts are defferent.
It's a bad quality and wurst.
So I was return the product plesse take the product and re-fund the money.

Charges shirts Rs=899
Delivered charges Rs=100

Please refund the money and take your deleverd cloths.....
Complaint comments  Read comments Complaint category Mobile Handsets

Bluedart — product bank

 Kuttysravs on Apr 17, 2019
Hi,.

Waybill number _[protected]
Reference number - 05db[protected]

This is regarding my product in tracking you have added required landmark so for this the comments.

Addresses :

H. No-13-84, plot number - 84,
Kamalanagar,
P&t colony,
Opposite to sai suraksha old age, second floor middle room,
Medipally, hyderabad.

Please do call if anything is required. Simply don't mention comments.
And after receiving this send confirmation email....
Complaint comments  Read comments Complaint category Banks

Blue Dart Express — I had not received my courier yet

 jyothi putankar on Apr 17, 2019
I dont know what you guys are doing, delivery boy didnt call me a single time also but in response they had mentioned that customer unavailable this is the worst courier partner i have seen. I ordered from shopclues.com before products and all i received from different courier. But i dont know why this time they sent through bluedart this is the worst worst courier....
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Blue Dart Express — kingston 4 pcs whisky glasses

 Shreshma Saxena on Apr 17, 2019
Hi team.. This letter is subject to tracking number [protected]. I received a text message on my number stating the order will be delivered to me by 17th april.. However today 16th april 10 pm i got a text message stating that my order is not delivered as there was a problem related to address.. Just to tell you place place where i stay is one of the prime locations and easy to trace.. And its not first time i am ordering something online.. I have ordered products online and they are delivered to me to my address.. So how come my address is an issue this time. If there is any issue any courier or...
Complaint comments  Read comments Complaint category Other

Blue Dart Express — I'm complaining about credit card delivery

 satish subba on Apr 16, 2019
Hi i am shyamala satish
My ref number is:ev[protected], when i check in online status is showing as "c'nee shifted from the given address. I am staying there from past three years. I don't know why they have updated like that. Please ask them to contact to mobile number/phone number given in the courier. I have not seen any issues with other courier service.

Thanks & regards
Shyamala satish...
Complaint comments  Read comments [1]Complaint category Credit Cards

Blue Dart Express — customer service offered.

 B Nash Thapa on Apr 16, 2019
I must say that i had the worst experience with from this courier company service, especially the one available at ujjain.
My product wasnt delivered to on time saying the delivery boy was not available?? (Not even reasonable)
I had to go halfway across the city to bluedart office to get the product and when i reached there, the employers were so ignorant that they couldn't even care to apologise for the delay. They couldn't even talk to me properly instead they talked to me as if they were botherless. This is not how you deal with customers. I had pretty high expectations of this...
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

Blue Dart Express — waybill 36125867341

 Vress Kumar on Apr 16, 2019
Dear team,

I am v r e s santosh kumar. Recently icici bank has send me a credit card through yor courier sevice to my old office address. I requested your customer care to send it to my home address that is mulalanka, kalidindi mandal, krishna district, andhra pradesh-521344. And the delivery branch location is bhimavaram. My home village is 36km distance to bhimavaram location. The delivery boy called me and said to me to visit the branch. And i visited the branch and requested them with my original id proof. But they did not deliver parcel to me and they have returned to the bank....
Complaint comments  Read comments [3]Complaint category Credit Cards

Blue Dart Express — shipment is not delivered. full day im in home

 thakur pushpraj singh on Apr 15, 2019
Dear. Bluedart
Worst service by you . Your company delivery boy roaming around my house but not delivered my shipment and even he not give me call or message I continue tracking live where is he . Then I register my complaint Still not giving any response of my complaint no. ( 652085 ) . My shipment from HDFC bank credit card is not delivered on time my way bill no. Is ([protected] ) this is showing how much careless is your company they give very bad message from such big brand company like bluedart highly disappointing customer service by bluedart . This shows how careless employees are...
Complaint comments  Read comments [4]Complaint category Credit Cards

Blue Dart Express — not delivered my hdfc bank card . and not giving proper response on toll free

 thakur pushpraj singh on Apr 15, 2019
Dear. Bluedart
My shipment from HDFC bank credit card is not delivered on time my way bill no. Is ([protected] ) this is showing how much careless is your company they give very bad message from such big brand company like bluedart highly disappointing customer service by bluedart . This shows how careless employees are in this company. I called so many times in toll free no. Inspite of this my problem is not solved yet . I’m not getting my Hdfc card . Pls give some good response and solve my problem . And try to give delivery boy details on tracking detail also . They help to contact...
Complaint comments  Read comments [4]Complaint category Credit Cards

Blue Dart Express — wrong search status on net

 Prakash Swami on Apr 15, 2019
Today dated 15/04/2019 my courier is came from gurgaon, delivery boy display status that premises locked without went to delivery address. I am at my home all the time today. I track on net & status updated as premises locked. I went to blue dart office and the boy said we not gave u courier here, we gave u at ur add. I have all my identities with me but he don't deliver me my courier, such a bad experience....
Complaint comments  Read comments Complaint category Credit Cards

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