Blue Dart Express Customer Care
Blue Dart Express Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
2103
COMPLAINTS

Blue Dart Express Customer Care

Blue Dart Express Ltd.

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Address
Shalimar Co-Op Housing Society Ltd, Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India - 380009
Landmarks:Near Embassy Market

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
199
210

Phone:
Phone:
193
164

Fax:
Fax:
+91 07 9658 6195

Additional info
24 hours Counters

Mumbai (Airport Vile Parle)
Hotel Avion, Opp. Domestic 1A Terminal, Nehru Road, Vile Parle (East), Location Mumbai - 400057
Tel:
+91 22 2618 4202
+91 22 2618 3286

Delhi (Delhi Cantt.)
IV - 1/48, Gopinath Bazzar, Delhi Cantontment, New Delhi - 110010
Tel:
+91 11 2569 9951
+91 11 2569 9952
+91 11 2569 9953
+91 11 2569 9954

Hyderabad
Gr. Floor, Uma Hyderabad House, Raj Bhavan Road, Hyderabad - 500041
Tel:
+91 40 2331 1919
+91 40 2331 2110
+91 40 2331 2060

Kolkata
Kanak Bldg., Ground Floor, 41, Jawaharlal Nehru Road, Opp. Jeevandeep Bldg. Location Kolkata - 700071
Tel: +91 33 2288 1919

View More Information...

Customer satisfaction rating
2%
Complaints
2103
Pending
0
Resolved
42
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Blue Dart Express related photos (281)

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Blue Dart Express Customer Care related pictures (281)

Blue Dart Express Complaints & Reviews

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Blue Dart Express — Axis bank credit card shipment

 Vani Priyanka on Jan 19, 2017
I am supposed to receive my credit through blue dart in the first week of Jan and my way bill number:33908811834, but till now I haven't received, as per the tracking details provided by blue dart website, it has been returned saying door lock but iwas availble all the day, and I dint even receive a call from the courier boy, expected faster delivery but it is too slow and due to some reasons I need my credit card immediately, request you to deliver as soon as possible....
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — Undeliver

 jaganathan.bsc9 on Jan 19, 2017
In my PAN Card not delivered and return to the pan office . I call the Guindy Blue Dart office not answering the properly. The courier person not deliver the product and cannot conduct me.
The Bill No is :33892694964
Return Bill No is : 42932787612
another Bill No also not delivered and also available in Guindy Bill No is: 33893210610
kindly take the necessary action and deliver the courier as soon as possible...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — Un delivery

 malateshgouda on Jan 19, 2017
Shipment number 69860070486 not delivered ....
Complaint comments  Read comments Complaint category Computers & Accessories

Blue Dart Express — Unable to deliver the product

 1995sharad on Jan 18, 2017
I ordered a product at 06 jan 2017.
order no. 2531880698 from paytm and was delivered by bluedart. And till 18 jan 2017 the product was not delivered and calls for self return and the product is not delivered while i already paid with paytm money. when i tracked, it shows that it is held at the location. i called customer care many time post many complaints to bluedart and paytm but no response frome their side....
Complaint comments  Read comments Complaint category Online Shopping

Blue Dart Express — Product is not Delivered as well as untraceable

 Kaustabh kumar bairagi on Jan 18, 2017
I order a product in snapdeal.they sent it through bluedart awb no 79019644034.It has been only 22 days passed and best courier service provider bluedart did not Deliver the product to me.Moreover their customer care executives are busy to misbehave with customers.Not only that i have complained many times against blue dart courier service.But no resolution has been taken till now.What the hell they are thinking themselves.They have taken customers for granted.Useless people....
Complaint comments  Read comments [1]Complaint category Products & Services

Blue Dart Express — Courier Lost by courier agent

 gglshn on Jan 18, 2017
Dear Sir,
Our PAN card has dispatched through your courier and the airway bill number is 33901073441 as on 09.01.2017 but yesterday i directly talk to agent at the office and agent give four mobile numbers(8868050473, 9045183841, 7060317620) .
When I call on these numbers every one said :WE HAVE NOT RECEIVED COURIER FROM COMPANY"

KINDLY TAKE AN ACTION AGAINST THIS MATTER IMMEDIATELY AND REPLY TO ME.

Thanks & Regards
Rani Mishra
Vrindaban
Mobile No 9719360578...
Complaint comments  Read comments Complaint category Other

Blue Dart Express — About aligarh branch booking person

 ashish70299 on Jan 18, 2017
Dear Blue dart Team

on 07-01-2017 my consiment (ATM Card book from icici bank) but blue dart person Ms. Manju From Aligarh branch contact no 0571-2742450, not any right way of talking, she says that we have returned your courier due to phone no not update, but we have rec msg from ICICI bank of courier booking.
33927466156

please take any action because two time my consiment returned .

Deepak sharma
8447591849...
Complaint comments  Read comments Complaint category Banks

Bluedart — Returan london looks branded 5 printed cotton shirts

 Tarun Dabodiya on Jan 18, 2017
Product (shirts) is totally different in design from the show in image of your site. This size is not better for me and its colurs totally bad .The product is totally different... This product is very bad quality.Material is quality is so cheap and size is not perfectand size is not perfect for me and i received colour of shirts is also not good so i am unsatisfied with these combo pack, i want return my pack so please fund the money...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Blue Dart Express — Misbehavior of Delivery Boy (Rahul Singh, Ph# 7290030360)

 aarti5555 on Jan 17, 2017
Your Delivery boy having Contact Detail # 7290030360 have refuse to deliver my Credit card parcel (Ref No. EV17014885828). When I have received call at 1200hrs from him I was not in my office I requested to him that that my shift will be start on 1:30 PM so he refuse to deliver the parcel and said I am not free so I'll come daily on this time if you want your parcel so come as per my timings....
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — Unhappy service

 Santoshgunge on Jan 16, 2017
This is santoshkumar s gunge ..my way bill number is 33908511980...
You r giving unhappy services because u servised my credit card without any date information for that reason Im not capable to receive my card ...
I tried many times to contact to custmore care But you are not responding correctly ... So plz inform me whenever u sending credit card to my address ...my cont no 9537803936...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — Delevery scheduling

 Kamalesh Dutta on Jan 16, 2017
I have aranged the redelivery of my credit card which is posted through blue dart courier company by calling in customer care no. 1869 233 1234
It was scheduled today 16/1/2017 by 4 pm to 6 pm but why the delivery man came for delivery at morning time 11 am. I have inf octavormed till 4 pm i will not be available at my address as I have my duty. Schedulled time 7 am to 4 pm . When I was called to lodge the redelivery the number is not responding. If you are providing this kind of service the i will lodge a complain to consumer forum....
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — Product not delivered DELIBRATELY

 ashfaq sheikh on Jan 16, 2017
Dear Sir/Mdm.

Please see the below updation from your Srinagar partner services, what kind of services they are providing us, especially me In Srinagar office there is a female employ who is deliberately delayfor my orders.And they have showed BEYOND, but my address is only 04kms away from that office, you can check it also from Google.If you will not take any action I will update it on the SOCIAL NETWORKs, with in 24 hours.

Status
Delay

Status and Scans
Location Details Date Time *
Waybill No : 59558994191
Lalchowk Service...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Blue Dart Express — Not received my package.

 Ozair Akhtar on Jan 16, 2017
I have not received my order. My order is in the courier office since 3rd of January. It's been more than 10 days and I have not received it yet.
It is in Chandrasakherpur branch of Bhubaneshwar.
Way Bill no. 59558451245.
They have not communicated yet and when I tried to call I was ill treated and after that they didn't picked up my call.
This type of service and behavior is not expected from the organization and the staff.
I am highly disappointed from the service.
It is a stain on your brand....
Complaint comments  Read comments Complaint category Movement & Delivery

Blue Dart Express — Pathetic Service and Bad employees - Blue Dart

 Varsha Shakya on Jan 16, 2017
This is to suggest #HDFC BANK THAT THEY MUST NOT be sending any Courier through BLUE DART.
Their service is so very pathetic. I was supposed to get the courier on last Friday. Their representative called me the same day and asked me that he will do the the delivery by 5pm. He gave me MISSED CALL at 4:30pm after which when I called him back the number was out of reach. He did not ever bother to call me back. I kept calling him for another an hour but NO RESPONSE.

NEXT DAY SATURDAY I CALLED THE OFFICE- VIMAN NAGR BLUE DART and it was continuously coming busy and whenever it was...
Complaint comments  Read comments [2]Complaint category Banks

Blue Dart Express — Delivery Of Shipment - Debit Card from Bank

 Manjiri Joglekar on Jan 16, 2017
Dear Team,

Kindly note that i have received text message on my registered mobile number as card delivered but please note that I have not shipment of Debit card.Neither anyone collected the same at my registered residence address.

Blue dart AWB No:33783031564

KINDLY LOOK INTO THIS MATTER ASAP AS THIS IS DEBIT CARD.

Hoping to hear positive response from your end.

Best Regards,
Manjiri Joglekar...
Complaint comments  Read comments Complaint category Banks

Blue Dart Express — Not answering the phone call

 Joy_Shell on Jan 16, 2017
No one answering the phone (9083287358).
To
The Manager
Blue Dart Services
Siliguri Date:

To whom it may concern

Dear Sir / Madam

I have a shipment form AXIS BANK (AWB no. 33908883886). I authorize my friend Mr. Mukesh Saha to collect the shipment on my behalf, please hand over the same to my friend.

Details of my ID proof and address proof is hereby mentioned below along with the Xerox copies

Voters ID card no. – XEQ1102151
PAN card no. – ALIPB5949A

Hope to get your...
Complaint comments  Read comments [1]Complaint category Business & Finances

Blue Dart Express — Delay in Delivery,Address not Locatable

 harsha bhuyan on Jan 15, 2017
My Courier with Waybill No.59825023241 was supposed to be delivered by 11th January 2017 but has not been delivered yet citing reason Address not locatable, but in that case they have not even called me to guide them with my address.Its been 6 days since 11th January still haven't received a call from Bluedart regarding my consignment.They not bother to check with the customer for prompt delivery...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — Worst courier delivery service

 sarbayan on Jan 15, 2017
Dear Sir / Ma’am,

Sorry to say but this is the worst courier service I have ever encountered. Your courier boy called me up 2 weeks ago regarding the arrival of my parcel. Yet not delivered and listed it as I was not available, which is a vague reason. My location is a prime one just beside N.H. 31. It is so prominent that its even listed on Google maps.

The courier boy later called me and told that it will be delivered. But no action taken. When I tried calling up the Courier Service they simply ignored after knowing the parcel details. Customer Care service even...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — About courier delivery

 sunil khassa on Jan 14, 2017
Respected sir/madam,
I have courier yesterday from Delhi . bill no. 40662199395 .it supposed to delivery today .as in status, they have not found my coutier address.I m very socked they have not even called me or receiver once .as it was very important courrrier to be rcvd today . I supposed to summit tomorrow it . I have called local office to receive it personally .but their behaviour was so rude .they hanged up the phone before I could explain my critical situation . I'm very disappointed with service. I expect your discipline action against mis management service of local agent....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — Non delivery of ATM Debit card against AWB No:- 4257380414

 us193194 on Jan 14, 2017
Below mail dated 12th Jan I have written to one of the blue dart courier executive on customer help line number and waiting for his reply.
After registering the complaint I received my Debit card on 13th Jan which is reached at Roorkee on 29th Dec.
I have also forwarded copy of phone call recording to him
his mail id is nikhilrb@bluedart.com

Dear Mr. Nikhil
Refer to our telecon
pls register my complaint against Blue dart courier office for not delivering the ATM card even on my request

The Debit cart still lying at Blue dart office...
Complaint comments  Read comments Complaint category Banks

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