Blue Dart Express Customer Care
Blue Dart Express Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
2451
COMPLAINTS

Blue Dart Express Customer Care

Blue Dart Express Ltd.

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Address
Shalimar Co-Op Housing Society Ltd, Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India - 380009
Landmarks:Near Embassy Market

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
271
down
261

Phone:
Phone:
up
267
down
209

Fax:
Fax:
+91 07 9658 6195

Additional info
24 hours Counters

Mumbai (Airport Vile Parle)
Hotel Avion, Opp. Domestic 1A Terminal, Nehru Road, Vile Parle (East), Location Mumbai - 400057
Tel:
+91 22 2618 4202
+91 22 2618 3286

Delhi (Delhi Cantt.)
IV - 1/48, Gopinath Bazzar, Delhi Cantontment, New Delhi - 110010
Tel:
+91 11 2569 9951
+91 11 2569 9952
+91 11 2569 9953
+91 11 2569 9954

Hyderabad
Gr. Floor, Uma Hyderabad House, Raj Bhavan Road, Hyderabad - 500041
Tel:
+91 40 2331 1919
+91 40 2331 2110
+91 40 2331 2060

Kolkata
Kanak Bldg., Ground Floor, 41, Jawaharlal Nehru Road, Opp. Jeevandeep Bldg. Location Kolkata - 700071
Tel: +91 33 2288 1919

View More Information...

Customer satisfaction rating
2%
Complaints
2451
Pending
0
Resolved
49
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Blue Dart Express related photos (329)

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Blue Dart Express Customer Care related pictures (329)

Blue Dart Express Complaints & Reviews

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Blue Dart Express — Non delivery of blue dart consignment

 Rohini Chandola on Apr 30, 2017
This is with reference to blue dart shipment no : 42562390905. This parcel has my credit card which has been sent from hdfc. Since 19th april, blue dart has been sending me messages that they tried to deliver my shipment, however since i was not available, they could not deliver. However i would like to highlight that this is total nonsense since no one came to deliver. I called up blue dart customer care three times and requested them to deliver on the specified date at the specified time, however no one responded or came to deliver. All they do is take down the complaint and do nothing to resolve...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — Rude behaviour and bad service

 Sanj86 on Apr 30, 2017
Track number-34170908354
I inform to seniors of bluedart express your customer care staff communicate very badly with customers on phone not provide the proper information one south indian lady spoken very badly this is very ridiculous and from last 4 days your field officers unable to deliver my parcel due to the short address of mine just because of banks error but address is traceable . for all such kind of bad services i face the problemm so I request to seniors of bluedart kindly look through the matter . and please don't send the parcel I don't needed because i am going to cancel the...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — Regarding delivery and behaviour of blue dart. Berhampur. Odisha

 kishorechpanda on Apr 29, 2017
The person who supposed to be delivered vide Ref.No.EV17116758647 on 29th April, 2017 telephoned me at about 3.20 am when I was busy in a urgent meeting. I told him pl. come at 4.00 pm. When I contacted him in his Mob-No.9040210720, he used rough language and I feel as if I am working under him. Pl.take immediate action for delivery of my above Ref.courior...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — Refused to deliver product at my address

 dpchaudhuri on Apr 29, 2017
On 28.04.2017 i received a call from +917980345470 and confirming my availability at 4-5pm for delivery against AWB#34070571942. I received a call at around 6:05pm. The person refused to deliver the consignment at 10th floor (my office address) citing probable delay in lift. He insisted me to collect the consignment from ground floor of my office building. When I reached his suggested spot for consignment collection, i found the man hal already left and disconnected calls that i made on the same phone number.
Later i discovered that he has indicated my non-availability as a reason for non-delivery...
Complaint comments  Read comments Complaint category Other

Blue Dart Express — Courier undelivered and no calls received to verify address

 mounesh badiger on Apr 29, 2017
I had 2 couriers sent from Axis Bank Hyderabad to my residence address in Bangalore. I was expecting it to be delivered in a weeks time. After waiting for 2 weeks I called Axis and checked. They gave me tracking no and found that the courier has been returned due to unable to find address. However I did not received any calls from the courier guys to verify address. When I tracked the couriers (No - 42556831984 / 42541858645), I found they have been returned to Axis Bank Hyderabad with reasons stating as "Consignee'S Address Unlocatable/Landmark Needed". This is utter irresponsible on behalf of...
Complaint comments  Read comments Complaint category Other

Blue Dart Express — Delay in getting materials delivery

 Madhu Solartech on Apr 29, 2017
Sir,

Our material was booked on 22nd April 2017, but till now we have not received the item. When checking with your office at Thrissur Kerala, they are unable to give us a delivery time.

I would like to know why it is taking so much of time. Our work is held up because of your unwanted delay. Please speed up the process and deliver materials asap.

Thanks Madhu

Status and Scans
Location Details Date Time *
Waybill No : 50452441406
Trichur Warehouse Shipment Arrived 29-Apr-2017 09:45
Trichur Warehouse Paper Work...
Complaint comments  Read comments Complaint category Electronics & Appliances

Blue Dart Express — Miss behave, not delivered the product and asked for bribe

 itmmayankitm on Apr 28, 2017
Dear sir,
I am monika sharma from govindpuram ghaziabad, this mail is regarding for miss behave & not delivered the my product (Product no. Awb34183985032) from blue dart side.
Today i have received a call from blue dart he talk to me that govindpuram is not our service area and if you want your product than you can collect from blue dart raj nagar branch with a id proof otherwise we will return back your product.
In evening i visited at their office rajnagar, then they asked for a undertaking and an authority letter. When i said that i dont have that letter then he asked...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — Not giving package on arrival

 Anmol joel on Apr 28, 2017
They do not deliver the package to my location so i went to their office so they were talking rudely and said come after 2 hours and after when i came they said we cannot give it today. I told them that i will be out of town tomorrow but they did not gave me the package. I am very disappointed with the service and after paying the big cost of product, we are not able to get it. This is very bad....
Complaint comments  Read comments Complaint category Online Shopping

Blue Dart Express — The product to be received is opened and damaged at the courier office.

 himanshu shekhar bor patra gohain on Apr 28, 2017
I have a highly strong complaint regarding delivery of an item from the delivery courier office of Bluedart Express, Dhemaji Branch, Assam. In this case, the item(order no 5170424215232125 from Mi India) to be delivered to the distinguished personal has not been delivered in due time and when the consumer went down to the shipment office, he found that the courier package was already opened and the authorized product was missing from the package. This is very shameful act committed by the Blue Dart official of this respective branch. So as a consumer i have the right to file a strong complaint regarding...
Complaint comments  Read comments Complaint category Mobile Handsets

Blue Dart Express — Awb No 69900194000

 Cellie Dias on Apr 28, 2017
Dear Sir, I should say the point of communication is completely unsatisfactory. Today is the 3rd day and I am yet to receive my shipment. Blue Dart expects a customer to sit by his phone waiting for the delivery guy to call. If I am unable to answer the delivery guy on time then I have to call the customer service which is really not helping. If I call your delivery guy it asks me to call customer service. Its like a Merry go round with no results. I understand you guys are a ISO Certified company. Please improve your communication errors.

Unsatisfied customer....
Complaint comments  Read comments Complaint category Appliances

Blue Dart Express — Amex card not delivered for a week

 shivaprasadkn on Apr 28, 2017
The worst experience with bluedart

As you can see below, the shipment of tracking no. 34053230105 is still pending because of the worst service from blue dart. I would have called at least 10 times to blue dart but still people are taken for granted without understanding the importance of the card to an employee who is out of station for office work.

Facts
• as per blue dart, the delivery boy could not reach on my number hence needs the department name and extension.
• in fact the delivery boy has called me at all and just updated the status. As per...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — Not delivered my product

 Shiva KV on Apr 27, 2017
I need to get product from blue dart couriers but, I didn't received my product by courier boy but Tracker showing Consignee'S Address Unlocatable/Landmark Needed. Please look in to this. My AWB is 34153135306.

And also let me know when i receive my product, previous also same experience i faced and now too. so make proper track on courier department and deliver on time.

My contact number : 9177574395...
Complaint comments  Read comments Complaint category Business & Finances

Blue Dart Express — Not received pan card

 Kathar on Apr 26, 2017
I had apply for pan card. But still i not received it.
Delivery boy delivered it on wrong address. When i asked him that address where you delivered, he said that"i forgot that address".
This is unacceptable answer. I think he lie. Pan card is very important for me.
Whenever i called the nearby blue cart service centre the call is busy.

Call is always busy & not received.
Please take serious action.


Blue dart aurangabad34098347824...
Complaint comments  Read comments Complaint category Banks

Blue Dart Express — Not delivering citibank credit card

 Bhargavi Sharma on Apr 26, 2017
My card has been dispatched at 17-apr-17 and till today (26-apr-17) more than 3 delivery guys called me and asked me my availability in my office and never came to deliver the courier and updated the status unable to deliver the package to the receiver. When told i am present at my office address they either deny to deliver or do not call back to deliver the package after even agreeing to deliver at the office address....
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — Item delivered

 salunkeamit on Apr 25, 2017
My name is amit madhukar salunke me. Dherage wasti, a/p koregaon bhima tal shirur dost pune 412216.
Contract no 9730295933.

My item is wrong person delivered
Pleas solve my complet
It's very argent
Bill way no is 34168654914
Is pan card item very important please solve my complet 1at time is bad experience to me I'm always use blue dart service...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Blue Dart Express — Disappointed by service | 34053281813

 gauravbits2000 on Apr 25, 2017
This is regarding my Waybill No : 34053281813

Person delivering refused to come to my office & forced me to come in common area (Ph: 7290031531). When I reached there, he left for some other delivery. On contacting him, he started talking rudely and asked me to wait there only, otherwise he said "If u will not wait, I will say you don't want".

I am highly disappointed by the person who was delivering. I will ask American Express not to use this service further if services are not proper....
Complaint comments  Read comments Complaint category Other

Blue Dart Express — Material not dispatched as per said time

 Sachinkumarsolanki on Apr 25, 2017
I have received numerous messages from Blue dart for the materials as well as phone calls also but still I have not received the item from blue dart. I had word with blue dart representative that my official time is 9 to 6 so, please come with the material as per said time and he is agreed also. After numerous calls and discussion yesterday I have received the message at 6:58 that your item will be with you in next 30minutes and after that I was waiting for the item till 8 o'clock but not received the material again today I have received the messages and call that item will be with you in next 30minutes...
Complaint comments  Read comments Complaint category Pharmacy

Blue Dart Express — Did not receive my important courier

 Shalini80 on Apr 25, 2017
Awb no. 34062934360 (18th april 2017)
This courier contained a very critical document and sent by british council to me through blue dart. The recipient address is my home address. Courier person from blue dart tried to deliver the letter at my address but it was closed as we are working so no one was available at home. But the courier person didn't called me once to let me know that he is trying to deliver the courier at my home. The basic common sense is to call the person whose number is mentioned on the courier.
Due to this mistake, i missed my very important document on time....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — Delivery boy misbehave

 bmgomtipur on Apr 25, 2017
You delivery boy (Mr. Suresh rathod) came to deliver a courier on 25/04/2017 awb#34149254042 @ central bank of india, gomtipur branch. Delivery boy misbehaved with branch manager. He has no sense of humor of how to talk with professional. When i asked about no of supervisor he told me that i dont have number of office and supervisor. Please take necessary action against the guy....
Complaint comments  Read comments Complaint category Banks

Blue Dart Express — Delivery of product and delayed because of their issue

 Anil Barud on Apr 25, 2017
21-apr-2017 06:07 pm xmi rtos shipment picked up
22-apr-2017 10:51 am xmi rtos shipment arrived
22-apr-2017 03:07 pm xmi rtos shipment further connected
22-apr-2017 06:29 pm bial hub shipment arrived at hub
23-apr-2017 06:14 am bial hub shipment further connected
23-apr-2017 12:19 pm mumbai hub shipment detained by regulatory authorities
24-apr-2017 09:30 am mumbai hub shipment detained by regulatory authorities
24-apr-2017 09:30 am mumbai hub network delay, will impact delivery

They have issue and our product is delayed. Why they haven't...
Complaint comments  Read comments Complaint category Products & Services

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