Blue Dart Express Customer Care
Blue Dart Express Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
5167
COMPLAINTS

Blue Dart Express Customer Care

Blue Dart Express Ltd.

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Address
Shalimar Co-Op Housing Society Ltd, Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India - 380009
Landmarks:Near Embassy Market

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
794
down
634

Phone:
Phone:
up
889
down
548

Fax:
Fax:
+91 07 9658 6195  

Additional info
24 hours Counters

Mumbai (Airport Vile Parle)
Hotel Avion, Opp. Domestic 1A Terminal, Nehru Road, Vile Parle (East), Location Mumbai - 400057
Tel:
+91 22 2618 4202
+91 22 2618 3286

Delhi (Delhi Cantt.)
IV - 1/48, Gopinath Bazzar, Delhi Cantontment, New Delhi - 110010
Tel:
+91 11 2569 9951
+91 11 2569 9952
+91 11 2569 9953
+91 11 2569 9954

Hyderabad
Gr. Floor, Uma Hyderabad House, Raj Bhavan Road, Hyderabad - 500041
Tel:
+91 40 2331 1919
+91 40 2331 2110
+91 40 2331 2060

Kolkata
Kanak Bldg., Ground Floor, 41, Jawaharlal Nehru Road, Opp. Jeevandeep Bldg. Location Kolkata - 700071
Tel: +91 33 2288 1919

View More Information...

Customer satisfaction rating
3%
Complaints
5167
Pending
0
Resolved
131
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Blue Dart Express related photos (850)

Blue Dart Express Complaints & Reviews

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Blue Dart Express — product not yet recieved

 DrSiddharth Verma on Aug 19, 2018
Tracking number: [protected], has reached Jabalpur warehouse on 16/08/2018, but still it is not yet delivered till 19/08/2018. I went to Jabalpur warehouse to receive it by myself on 19/08/2018, I saw only one member there in office but no other staff present, and i was again asked to come in the evening, ha ha ha, its a ridiculous feeling, it feels like I am the delivery boy of blue dart DHL....
Complaint comments  Read comments Complaint category Mobile Handsets

Blue Dart Express — delay in delivery of article

 Rajagopal Menon on Aug 19, 2018
Citibank has despatched a packet for me on 14.8.18 to my house address at Nasik Maharashtra. The e way bill No is : [protected]. As per the log, this article is received at Nasik on 16.8.18, and ready for deliver at 1.30pm.
However this is not yet delivered to me till 18.8.18 at 6.00 pm, though I had followed up with them daily for the last 2 days. My house is 4 kms away from their depot, still not delivered. They have the full details of my address& mob no.

pl take up with them immediately.

Rajagopal Menon, Nasik
19.8.18, 5.00 am...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — I don't want the package

 Mithun000 on Aug 18, 2018
My name is midhun. I order the Package from http://www.realdatajobs.in/ this websites. But today i came to know that the this website is fake and it is a scam. So i cancel the packege from the realdatajobs but i don't want the package from bluedart express. My Waybill No : [protected] i think you will look into this matter has soon as possible.
Thanks....
Complaint comments  Read comments Complaint category Products & Services

Blue Dart Express — staff not delivering since 11 days and demanding money and management is not responding despite multiple complaints

 shivam_sharma on Aug 18, 2018
Your staff called me on 8th August for delivering my parcel which has my provisional degree. I told him that the parcel has my degree and requested him to deliver it carefully and correctly.
Its been 11 days and I still have not received the package. Your staff does not pick up phone and had the courage to ask me to collect from main office if I was in such a hurry. Is 11 days not enough for delivering a package.
He's been lying that he visited the house and no one was there. My younger brother is at home 24*7.
In the last call, he flatly demanded that if I want an express...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — passport and visa delivery charge

 Radhika Datta on Aug 18, 2018
The blue dart delivery guy asked me for 150 rupees for delivering my uk visa with my passport. I had already paid at the visa place for delivery. He said “sometimes you have to pay us also. You don’t have to if you don’t want to.” But he kept bringing it up. He did not have receipt with him either. I said I would not pay so he said okay and left. Are your delivery men trying to scam us of our money? I didn’t catch his name but he was an old thin tall man. Please look into this....
Complaint comments  Read comments Complaint category Airlines

Blue Dart Express — consignment not delivered timely

 Dragon666 on Aug 18, 2018
In Manikpur, District : Bongaigaon, Assam service is pathetic. My consignment with tracking no [protected] reached your office on 16th August, 2018 but till today item was not delivered.The entire day has been wasted just waiting for him to deliver the package.. I have dealt with a lot of courier companies but honestly this is the worst.
They have the mobile number but they don't bother call, I had to go and collect the product from BlueDart office....
Complaint comments  Read comments Complaint category Online Shopping

Blue Dart Express — courier not received!!! waybill no 35652679193

 Anirudh22 on Aug 18, 2018
This is in continuation to my earlier complaint registered today itself. Thought of letting the blue dart team know about the courier guy. I dont remember his name however his mobile number is - ‭+[protected]‬. i have called him approximately 40 times and the guy does not even have the decency to pick up or respond as to when he would come to deliver the courier.The entire day has been wasted just waiting for him to deliver the package.. i have dealt with a lot of courier companies but honestly this is the worst.And blue dart tends to showcase them as the leaders in Courier services.please...
Complaint comments  Read comments Complaint category Other

Blue Dart Express — courier not received!!wrong status updated at the bluedart site when tracked the shipment status

 Anirudh22 on Aug 18, 2018
One of the most pathetic experience till date.. My name is Anirudh Goel and I was expecting my credit card which was disptched via blue dart.. The status on the site showed yesterday that the consignee has shifted from the address mentioned. In the evening the courier guy calls me up and asks as to where do i live. I gave him my address which is in Freedom Fighter Enclave, Neb Sarai, New Delhi.He stated that he would deliver it today. Since morning i have tried approximately 40 times his number and he has not responded. I dont understand as to why the status shows consignne has shifted when the...
Complaint comments  Read comments Complaint category Other

Blue Dart Express — delayed service

 hemantneha12 on Aug 18, 2018
Dear blue dart services,
It is emminent that your services can't be trusted in the recent light of events, a parcel from Amazon was to be delivered to us on 16th of August by you. The parcel is still not delivered, the excuse given by you being we can't deliver on Saturday/Sunday and that the parcel is too big.
Talk about a lame excuse. If the parcel is soo big, and your services can't handle it, i would recommend you to bot take such requests by yourself and let some other responsible and capable institution handle it.
We would like to get the consignment delivered as soon...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — courier boy

 Sunil R thakur on Aug 18, 2018
Some currier came From yes bank then your currier delivery boy called me and he ask me where I have to come then I told in the same building my two flat so if nobody in the address which one you have then please give the currier in same building my other flat not in other building then he told me I am not going anywhere if you want to receive your currier then you have to come here or send somebody here to pickup your currier then I called my home's number but it was not reachable then I request to him please you go to my other flat in same building you have address of (C)wing and you have to go...
Complaint comments  Read comments Complaint category Banks

Blue Dart Express — kakinada courier main point not responding

 Karthik Atluri on Aug 18, 2018
Hi,

I got courier from one of the bank and when I went to point to collect the courier person who was looking about service point she was not will to provide any update and even not responding for phone calls. We I went to courier point her behaviour is not with customers and responsible.

I don't know why blue dart maintaing such a employees or dealers....
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — courier service refuse to deliver.

 Cyborg Basumatary on Aug 18, 2018
A delivery boy named Mitoon is refusing to deliver my package. Yesterday he gone far away without any responsibility of delivered the package. And send me "attempt to delivery" msg 2 times even his is not at duty. I had to pickup the package from there godown.
He has no manner to talk to people, shows attitude, cut phone calls without resolve the issue.
This is his phone number,
[protected]

Bluedart
Gossaigaon, near Jay guru tample....
Complaint comments  Read comments Complaint category Online Shopping

Blue Dart Express — product not delivered within expected time frame though price paid was high!

 Ebey Masillamanie on Aug 17, 2018
Firstly when I contacted Bluedart before even processing anything you gave me a charge of Rs.850 by road and expected time as 5 days. When I asked if we can reduce the travel time, Bluedart confirmed that it can go by air and will reach the destination in 1 or max 2 days and the charge would be Rs. 2500 (which is almost 3 times of that of the road).

In spite of paying this heavy charge, shipment took 4 days to reach and the receiver has left the location and travelled to Mumbai. Now I would want Bluedart to ship the package to Mumbai as they have failed to deliver within their promised...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — charged me 500 rupees when I went for my passport pickup

 Piyush1234@ on Aug 17, 2018
I went to collect my passport after visa application to bluedart ghaziabad, a fat guy sitting on the counter charged me 500 rupees when it is clearly mentioned that nothing will be charged on pickup, my packet details are Abe [protected], kindly look into this matter asap, I selected pickup option and it showed bluedart rajnagar location, the man sitting on the counter charged me 500 rupees for express delivery which was not the case as I myself went for pickup as I opted so.kindly look into this matter as he denied giving me receipt and told that you will get it on mai....
Complaint comments  Read comments Complaint category Passport Services

Blue Dart Express — did not call for delivering.

 smurfakash on Aug 17, 2018
Waybill No: [protected]
Reference No: [protected]

If BlueDart is not going to even try to deliver the product then what is the point of using their services. The tracking was showing out for delivery at about 8 PM and after that, the delivery person did not even call me and then later on the status was changed to Address unlocatable. I also called them and the person at the other end was totally unhelpful and she just told me to visit the office the next day after 11 AM. I am really busy and can not visit the office just for picking a headphone. I do not know what to do next....
Complaint comments  Read comments Complaint category Movement & Delivery

Blue Dart Express — product never delivered, I had to go to blue dart office to collect the product

 Haima on Aug 17, 2018
Pathetic service in Bangalore I must say. 1st time they did not deliver for no reason, they have the mobile number but they don't bother call, I had to go all the way to collect the product from BlueDart office. Now this is 2nd time I am facing the same issue. The courier guys are irresponsible and having rude behaviour. Both the times I have important documents which I need it on urgent basis. Customer care is as useless as these people.

Whom to reach for such concern? Or shall we stop trusting Blue Dart Services?...
Complaint comments  Read comments Complaint category Universities

Blue Dart Express — consignment not delivered

 Tushar Koner on Aug 17, 2018
From bank - my important doccuments shipped via bluedart courier service.
As per blue dart - address incomplete. 1 day earlier I received courier (different doccuments) from the same bank to the same address via DTDC courier.

I called 2 times to their customer care number - [protected].

I wrote email to their customer care, till they didnt take any action.

Every day they are telling " it wil be deliverd today"....
Complaint comments  Read comments Complaint category Movement & Delivery

Blue Dart Express — delay in delivery - waybill no. 57992868592

 khushnood.rangari on Aug 17, 2018
I was expecting a delivery by 14th August, however, the person called up on 16th August at around 1pm that he is coming later in the day. However, he didn't turn out and when we called at 6.30pm, he said that delivery will happen on 17th August without any clarification. The tracking details says that the consignee address is incorrect thats pathetic.

The person's name is Pravin whom we spoke was bit adamant did not show any courtesy about delay in delivery and just hung up the call while in communication.

This the way we handle services?

Regards,
Complaint comments  Read comments [1]Complaint category Online Shopping

Blue Dart Express — no such consignee at the given address issue.

 Varun Kalapala on Aug 16, 2018
I was expecting a package to be delivered today(16.8.2018) worth INR 450. But at 8:50pm the package wasn't delivered. When I clicked on the link to track it said no such consignee at the given address even though I'm there at the mentioned address. Please resolve my issue as it is an important package. Waybill number: [protected].
Reference No :[protected]...
Complaint comments  Read comments Complaint category Mobile Handsets

Blue Dart Express — regarding delivery of product

 Prasanna Kumar Purum on Aug 16, 2018
I have ordered one product from Amazon order with Blue Dart Awb# [protected] and the product came to blue dart office 3 days back and they nither call me nor contacted address. I have experienced worst service form blue dart agent i.e Dheekshitha agency. I haven't got any solution after contacting with ur customer service and finally asked my friends and wasted so much time, and I went directly to office and collected my product. If you are willing to build customers through service better maintain good service atleast....
Complaint comments  Read comments Complaint category Online Shopping

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