Blue Dart Express Customer Care
Blue Dart Express Ltd.
Customer satisfaction rating: 3%
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6293
COMPLAINTS

Blue Dart Express Customer Care

Blue Dart Express Ltd.

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Address
Shalimar Co-Op Housing Society Ltd, Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India - 380009
Landmarks:Near Embassy Market

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1019
down
808

Phone:
Phone:
up
1236
down
703

Fax:
Fax:
+91 07 9658 6195  

Additional info
24 hours Counters

Mumbai (Airport Vile Parle)
Hotel Avion, Opp. Domestic 1A Terminal, Nehru Road, Vile Parle (East), Location Mumbai - 400057
Tel:
+91 22 2618 4202
+91 22 2618 3286

Delhi (Delhi Cantt.)
IV - 1/48, Gopinath Bazzar, Delhi Cantontment, New Delhi - 110010
Tel:
+91 11 2569 9951
+91 11 2569 9952
+91 11 2569 9953
+91 11 2569 9954

Hyderabad
Gr. Floor, Uma Hyderabad House, Raj Bhavan Road, Hyderabad - 500041
Tel:
+91 40 2331 1919
+91 40 2331 2110
+91 40 2331 2060

Kolkata
Kanak Bldg., Ground Floor, 41, Jawaharlal Nehru Road, Opp. Jeevandeep Bldg. Location Kolkata - 700071
Tel: +91 33 2288 1919

View More Information...

Customer satisfaction rating
3%
Complaints
6293
Pending
0
Resolved
170
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Blue Dart Express related photos (1119)

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Blue Dart Express Complaints & Reviews

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Blue Dart Express — undelivered shipment held at location , waiting for delivery

 Partha Malik on Jan 21, 2019
Parcel shipped on 10th Jan 2019 and arrived at nearest location on 12th Jan 2019.

till today 21st January delivery not done and never contacted on phone for delivery. Wrong status updating in delivery centre that item out for delivery, then without making any phone call status updated "Consignee'S Address Unlocatable/Landmark Needed".

very poor service, for same address I got delivery before twice and once the item returned in past. I don't on what basis they are doing this. If they don't have service to the destination address should not pick up the shipment.
Complaint comments  Read comments [1]Complaint category Banks

Blue Dart Express — courier not delivered

 Talsaniya Jagesh on Jan 20, 2019
Dear sir/madam,
I have received a call on 16.01.19 of your delivery boy regarding delivery of curior. Your executive not wait for 10 minit and refuse to delivery of curior and his behaviour not genuine with us. And till the date curior not received. Kindly help on priority and resolve my issue with genuine behavior.
Waybill no.[protected]
Kindly contact [protected]...
Complaint comments  Read comments [2]Complaint category Credit Cards

Blue Dart Express — bad service in delivery of goods

 soni02041982 on Jan 20, 2019
Dear sir,
My credit card was sent by sbi to my home address vide no. Ev[protected]. On tracking online i came to know that my card was returned due to insufficient address. But i want to state that my address us 100% correct. I recieve all my letters on the same address. My house number and mobile number is also mentioned in my address.
I want to complaint against delivery person of blue dart courier company who has returned my card without any reason.
Regards
Soni kumar
M-[protected]...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Bluedart — debit card delivery. it's not bluedart.. #

 Rajmul on Jan 19, 2019
Debit card sent by icici was not delivered even i got meessage from blue dart stating 'your shipment will be delivered by so and so person today'.. Waited.. Waited and went to their bachupally, hyderabad office to collect it personally.. By showing my identity. As sankranti festival just got over there's very less staff in their office. When i enquired about my shipment, they said as there's no staff today we are not able to deliver you today nor cannot give it to you directly as there's no sorting people.. Really its # service not #bluedart courier.. Never try blue dart...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — not delivered - credit card

 Pratheeshprakash on Jan 19, 2019
I am pratheesh, residing at 46/438a, karaparambil house arkkakadavu road vennala po, cochin -682028. I applied for a credit card and credit card was approved an send by last week 07th. Today is 19th still i didn't get ur card, i called several times with blue dart courier, they will not reply me promptly, they tell last date will reach me is 15th. This complaint is against blue dart only. This much of days even they didn't call me also, i tracked for it, if i call their representative i won't get a correct answer.
I am staying in cochin city only within 5km. Not 50km. Take this as a serious...
Complaint comments  Read comments [2]Complaint category Credit Cards

Blue Dart Express — pathetic delivery services of blue dart - awb 39930152065

 Anshuman05 on Jan 18, 2019
I am literally shocked at the pathetic services of your esteemed organization. You charged extra that too with a commitment for a delivery to be made within 12 pm the next day... But surprising indeed!!!.. That your courier services are so pathetic that no one takes the onus from your company for the timely delivery that moreover the customer care executives do not have the minimum sense of responsibility when spoken to, are highly unprofessional, does not even know to speak to an external customer.
Please have some training sessions done for them to handle grievances.

Meanwhile...
Complaint comments  Read comments Complaint category Banks

Blue Dart Express — my product no. 1101343864 vivo v9 back case from screen guards.co.in deliverd at 18-01-2019 03:40pm

 Basawraj Methre on Jan 18, 2019
I wanted to return this product.
Because of the product is not suitable for my mobile phone.
It's like a fake product.
I was ordered glass type material product and it's a rubber case.
Please blue dart refund this time.
The product was at rs 799 the address is baswaraj methre near sweet house ambi road talegaon dabhade pune maharashtra pin code 410507
Mobile number [protected] & [protected]...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Blue Dart Express — package not delivered yet

 20sara1991 on Jan 17, 2019
Hi team,

Hdfc bank send me courier through blue dart courier service on 12th jan 2019. But i did not received yet and they mentioned the status is address is not correct.

They just update status and not tried to deliver to me since address is correct. Even they did not called me for landmark at the time the searching my address.

I need to deliver my courier package tomorrow itself.

I have attached screenshot which they updated status for your reference....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — false statements issued that delivery was done.

 Mint leena on Jan 17, 2019
Your service delivery is very bad and unethical. How can your employees tell such blatant lies that delivery was done but no one found.
They never even bother to call if delivery address is not found.
I am sure the delivery issues are lot and many people must be finding same issues with bluedart.
And the customer care service is the worst i have found... They don't know any manners of how to even talk decently....
Complaint comments  Read comments Complaint category Banks

Blue Dart Express — deliver

 Ashok kumar0184 on Jan 17, 2019
My 2 yes bank account kit by by your courier company bluedart parcel dispatch no. [protected] and 2nd parcel no. [protected] not received till date. I call your delivery men but he didn't give response me so i request you please deliver my kit on my adress qtr no bm 203/02 3 eme centre near panama canteen 3 eme centre bairagarh bhopal pin number 462031...
Complaint comments  Read comments Complaint category Banks

Blue Dart Express — about my parcel delivery. reg

 Jafra on Jan 16, 2019
This is regarding dispatch/ delivery of my parcel through bluedart courier service with tracking no [protected] to babrala, sambhal on pin code - 242021 (U. P) which was given on 11.01.2019. The expected delivery of service was on 14.01.2019. But the same is not delivered till today. When i have called them, the service and responce from blue dart is annoying and highly unprofessional.
The courier company neither attempted delivery of the items nor contacted us telliphonecally. When i hv made call to them they told that they will call me after one hour i. E. At 12:00 noon but i dint recived...
Complaint comments  Read comments [2]Complaint category Other

Blue Dart Express — regarding delivery of my parcel given on 11.01.2019

 Jafra on Jan 16, 2019
This is regarding dispatch/ delivery of my parcel through bluedart courier service with tracking no [protected] to babrala, sambhal on pin code - 242021 (U. P) which was given on 11.01.2019. The expected delivery of service was on 14.01.2019. But the same is not delivered till today. When i have called them, the service and responce from blue dart is annoying and highly unprofessional.
The courier company neither attempted delivery of the items nor contacted us telliphonically.

This is very rude response from a courier service. When i was giving my parcel for delivery i. E....
Complaint comments  Read comments [3]Complaint category Business & Finances

Blue Dart Express — i have not received my order in time, showing wrong information and getting wrong status messages. customer care people are behaving very badly

 sahista parwin on Jan 16, 2019
I placed an order which is supposed to delivered by bluedart. I didn't get any call from the delivery person and they didn't attempt to delivery my order, but they are updated product status as the customer was not available. While i called the customer care they talked in very bad manner. Then they delivered my order on some wrong address with out calling my number. This is the 3rd time this thing happened with me and i am highly disappointed with this service....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Blue Dart Express — credit card not delivered by executive

 Jyoti Dhull on Jan 16, 2019
Dear sir/mam!
My name is jyoti. I am very disappointed by your executive because i was got the message in my phone on jan 14. I will get my card by today but i have not received my card yet.. My blue dart tracking number is - [protected]. Please solve my query as soon as possible. And take a strong action for irresponsibility of executive[protected].

Thanks
Jyoti
[protected]...
Complaint comments  Read comments [1]Complaint category Credit Cards

Bluedart Courier — not delivering my order in time as they said

 Chongtham Singh on Jan 16, 2019
I order a mi note 6 pro as they said it will be delivered atleast in 3 days and now they said 12 to 21 days why so much time in delivering so worst courier no update status i will never recommend bluedart a good courier service they lie and don't delivered in time very worst courier ever their ph no. Is also not working. If i know it i will not come in time why wasting my time instead i have to buy it from here.....
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Blue Dart Express — wrong reason updated and misbehaviour by staff

 Harsh jagvani on Jan 15, 2019
Dear team,

One of your staff sabir shaikh have misbehaved with me while i have visited your registered office of nanpura surat. I have asked my courier non delivery reason at that time also he had given wrong reason of delivery... My house is open at all time 24hr... Then also they have updated that resident was locked... Request you to please do the needfull on urgent basis and also educate your that how to behave with customer in service industry... Waiting for your positive response.

Regards,
Harsh jagvani
[protected]
Awb [protected]...
Complaint comments  Read comments [1]Complaint category Banks

Blue Dart Express — shipment not delivered as promised

 Sudheesh Warrier on Jan 14, 2019
Hi sir on 12 jan my shipment status say it got delivered from porur blue dart but none of them contact us and on the same date by 9:11 it say consignee not in this address; today on 14 jan it say the shipment delivery by 10:31 i have given my number but still not it was not delivered. My name is sudheesh murali and shipment is on my wife name veena sudheesh for your info and and i have already raised an issue with blue dart but they just send me a standard comment request you take necessary action....
Complaint comments  Read comments [4]Complaint category Postal & Delivery Services

Blue Dart Express — customer address

 navi@45229 on Jan 14, 2019
The below mentioned way bill courier not received till now. The status showing in the web site consignee address unlocatable, if it is unlocatable means you should have to call to customer. Nothing response has not come from your side

Way bill no.[protected], please send the above way bill no courier to the below address.
No.48/25/30, 7th main, 8th cross, venkatapura new extension, koramanagala 1st block, bangalore-560034.

If you need any clarification about address please contact the below no.
Mobile no: [protected]...
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Blue Dart Express — lost package status showing delivered [Resolved]

 daman on Jan 14, 2019
My blue dart courier waybill no [protected] is showing as delivered but the package hasn't been received by the recipient. It status shows the it was delivered to the recipient but the recipient was not even in town that day.
Please investigate the matter or i will open a case in consumer court against this mal practice by the company....
Complaint comments  Read comments [1]Complaint category Movement & Delivery

Blue Dart Express — goods is not delivered even after two days even address is within 2 km. (awb35974881552)

 Athiannavi. E on Jan 13, 2019
No: awb[protected].

A msg received from your end as "unable to deliver shipment and update your address". My address is in order as i confirmed this over phone. While discussion over phone that person assured to deliver the item before next day morning 9:00 am. But i contacted and requested over phone more than three times. Sill i have not received the letter from icici bank. Kindly help to deliver....
Complaint comments  Read comments [4]Complaint category Credit Cards

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