Blue Dart Express Customer Care
Blue Dart Express Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
5933
COMPLAINTS

Blue Dart Express Customer Care

Blue Dart Express Ltd.

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Address
Shalimar Co-Op Housing Society Ltd, Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India - 380009
Landmarks:Near Embassy Market

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
964
down
769

Phone:
Phone:
up
1146
down
665

Fax:
Fax:
+91 07 9658 6195  

Additional info
24 hours Counters

Mumbai (Airport Vile Parle)
Hotel Avion, Opp. Domestic 1A Terminal, Nehru Road, Vile Parle (East), Location Mumbai - 400057
Tel:
+91 22 2618 4202
+91 22 2618 3286

Delhi (Delhi Cantt.)
IV - 1/48, Gopinath Bazzar, Delhi Cantontment, New Delhi - 110010
Tel:
+91 11 2569 9951
+91 11 2569 9952
+91 11 2569 9953
+91 11 2569 9954

Hyderabad
Gr. Floor, Uma Hyderabad House, Raj Bhavan Road, Hyderabad - 500041
Tel:
+91 40 2331 1919
+91 40 2331 2110
+91 40 2331 2060

Kolkata
Kanak Bldg., Ground Floor, 41, Jawaharlal Nehru Road, Opp. Jeevandeep Bldg. Location Kolkata - 700071
Tel: +91 33 2288 1919

View More Information...

Customer satisfaction rating
3%
Complaints
5933
Pending
0
Resolved
159
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Blue Dart Express related photos (1038)

Blue Dart Express Complaints & Reviews

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Blue Dart Express — return pickup fraud

 Saikrishna Somanchi on Nov 12, 2018
I bought a mobile from mi official online store and it is delivered by bluedart (Bangalore, electronic city phase 1) and because of manufacturer defects I raised a replacement request to mi. I got a call from a blue dart guy and he picked up the return and gave a receipt. After that I didn't get any update message . I got a doubt and called that guy back and his mobile is switched off. I went to bluedart immediately for verification.they are saying that the receipt is not valid. I came to know that I got cheated. But my question is that, how come the pickup guy got my order details, address and...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — complaint regarding cheque book is not reaching

 Daina Emmanuel on Nov 12, 2018
Hi

This is regarding bill. Number [protected]. have seen that only. Bluedart courier does not reach my address. This is atleast 4th or 5th instance. Rest all the couriers are reaching me without any issues. I feel there is some issue with your centre corresponding to this address. After escalation it reaches the next time.

Other shipment numbers are [protected] which had similar issue.

Please take some strict measures that it does not happen. I am never contacted on phone when such issues happen. My mother lives next door so if I am not at home all my...
Complaint comments  Read comments Complaint category Banks

Blue Dart Express — I'm complaining about my parcel

 mohd4050 on Nov 12, 2018
My Waybill no. is [protected] and the reference no. is [protected].

The status is showing that the consignee shifted from the given address, where as I am at that address only and I have been calling the customer care as well to when the courier would be delivered... Now I am calling them and i am not getting any response...what should I do? Contact me right now ......
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — I am complaint about my phone case

 Goba on Nov 12, 2018
Please provide as much information as possible :

I am not my home, Now i am in busy my personal work at Mumbai then i request to refund my order.

When i come back my hometown in Kolkata then i re-order my phone case & i"ll sure that Blue dart is full co-operate with me.

please, it's my request to Blue Dart. Thank's from me to my cancel order....
Complaint comments  Read comments Complaint category Other

Blue Dart Express — regarding my shipment

 Sooraj Gupta on Nov 12, 2018
My shipment delivered date was at 5 Nov but my packet is not received at till date to me .
Your empolye was not come my home and didn't he call me .
Shipment dealy from your side but your empolye Show the wrong address .no information from your side for my packed I had confirmed my address by email to you atlest two time and no one pickup my call not your buledart local office and coustmer care.
No one inform to me regarding my packed .
Please confirm.

Name Suraj madhesiya
Contact no [protected]...
Complaint comments  Read comments Complaint category Banks

Blue Dart Express — pincode error

 Zishan Firoz on Nov 11, 2018
Sir my awb no. Is [protected]
By mistake i have entered wrong pincode.
So please change the address.
New address -
Md musa band
Khajurbanna
Near bnr more
Pincode - 800006

Reciever name - ashraf hussain
Sender name - zishan firoz
Email id-zishanfiroz@gmail.com

So i kindly request you to change the address pincode. As it will be delivered easily....
Complaint comments  Read comments Complaint category Other

Blue Dart Express — waybill cannot be tracked

 Abhi Vasudevan on Nov 10, 2018
A shipment was done from tiruchendur blue dart to green ville usa yesterday on november 9th i only got a bill on 10th november that too was not computer generated and it was merely hand written. And even now aftr 48 hours from submission of my parcel to your office i could not track the parcel using the waybill given by you

The waybill is as follows[protected]...
Complaint comments  Read comments Complaint category Movement & Delivery

Blue Dart Express — delaying for receive hdfc bank credit card

 Dipak Ranjan Das on Nov 10, 2018
I am dipak ranjan das working at intelenet global services pvt ltd at 46/4, behind hyundai showroom, novel tech park, bangalore-560068, i got a message from hdfc bank regarding my credit card has been despatched through blue dart courier on dt 08/11/18 with vide airway bill no.[protected], but right now i didn't receive my credit card.

Kindly i look forward send my credit card on above mentioned my office address.

Thanks and regards
Dipak ranjan das
Mob. [protected]...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — I am complaining about delivery time and the employee

 Abhi12399 on Nov 10, 2018
My phone was coming from amazon. It reaches at our city in morning on 10 november. The delivery guy (‭+[protected]‬) called me in afternoon to ask adress and i told him. He said that i will come in evening. When i called in evening he told me to come and accept then he switched off his phone and the message come that i was not available so it will come tomorrow... Rubbish... Rubbish... Rubbish...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — hdfc bank product

 Basant Upadhyay on Nov 10, 2018
Worst service, it used to happen they did not try to deliver the product... Just call from their office and closed
This is regarding the delivery of above product which have not even tried to locate by address... And then came the message address issue.. Just nonsense.. Every body else is delivering other post office.. Courier etc except bluedart....
Complaint comments  Read comments Complaint category Banks

Blue Dart Express — product deliverables

 Subharthi Ghosh on Nov 10, 2018
This is serious concern in relation to delivery of a product, which was about to be delivered to me on 5th november, since then i haven't received any call from bluedart. I called up customer service and have requested ample number of times to atleast convey the delivery executive to contact me. I am in real need of the deliverable and cannot wait any longer. Would require your urgent assistance or else i need to raise this to public forum.
Waybill number:[protected]...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bluedart — product not yet delivered to my order address

 Snigdha2 on Nov 9, 2018
Sir
Till now I have not received my courier already I had paid for that.After inquiring about that tracking ID I found to know that shipment delivered how it can possible sir?my waybill no is [protected] and reference no is D7HNtl10Y.so kindly deliver the product as soon as possible to my ordered address otherwise I will take further step.Screenshot of the shipment page I have also attached.kindly resolved the matter as soon as possible.is this is the service given my blue dart?...
Complaint comments  Read comments Complaint category Electronics & Appliances

Blue Dart Express — regarding not contacting me regarding my parcel

 Anoop Manathamkulangara on Nov 9, 2018
Hi, Am Anoop, from Bangalore, i was supposed to get my SBI Credit card before a week, with the Reference #EV[protected], i have not got any response from you, after my package has come to Bangalore nor have your delivery person contacted me. I contacted your Customer service and your person was so rude on me saying a stupid reasons, he was not ready to help me. and how can you return my package without even informing me. if i face issue with. am going to the consumer court of Law and file a complaint against you. for faking me and doing fraud works to its customers.
i need necessary action...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — falsification of record.courier not delivered on given time.

 Dsandeep on Nov 9, 2018
Please note that my courier tracking number is [protected]. Blue dart courier company always update wrong information on there website stating that courier out for delivery but actualy they deliver courier after 2-3 days after updating courier out for delivery.
No one in office pikup phone in ludhiana office. Kindly resolve issue asap.
Every time we face this issue. No one in courier office take serious action. Some time we have to go personally and collect the courier which is full of hassal. Below i am attaching the screen shot stating that courier out for delivery but when i went...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart — my product was not delivered

 Siva Rama Krishna Reddy on Nov 9, 2018
Hi, my name is skrishna reddy. When i made the order on amazon at 01/11/2018. It's already paid, they send the product through the bluedart. It's been reached at 08/11/2018 at my nearest hub and yesterday (08/11/2018) at 03:19pm, my product was out for delivery. But it's still not delivered to me. When i check the track number again it shows your product will be delivered within 24 hours, they're updating the status like that. So when i reached to the courier location and asking my product, they told my product was out for delivery. It will be delivered your registered address like that. It's been...
Complaint comments  Read comments Complaint category Computer Software

Blue Dart Express — shipment undelivered (scorecard)

 Ece Griet on Nov 9, 2018
My shipment is undelivered due to address related issues, i have been mailing my courier company the updated address since then, there is no proper reply for the mails and when i went to the company to pick my packaga they made me wait for 45 minutes and the reply was wait for extra 30 minutes or come again tomorrow. I have postponed all my works for that package and all i got was nothing. My waybill no is [protected]...
Complaint comments  Read comments Complaint category Education

Blue Dart Express — not processing claim as per their liability multiple shipment damaged.

 elitetradingcompany1@gmail.com on Nov 9, 2018
Very much disappointed from blue dart services

We have booked almost 200 shipments from mr. Aslam ji of esa code e00232, pu code : 108403 but in the past 3 months multiple shipments has been damaged and we are regularly informing cs team to process it and atlest reimburse 5000/- as clearly written on docket and reminded during booking of shipments. Even reminded cs team more than 10 times but still not processed and we are waiting since last 2-3 months.

But now can't tolerate any more. Please reimburse it at the earliest without any delay.

Damaged shipment...
Complaint comments  Read comments Complaint category Public Transportation

Blue Dart Express — no delivery attempt made [Resolved]

 Divya Mani123 on Nov 8, 2018
There was no delivery attempt made for the consignment [protected] and i didn't receive any call from the delivery person however i received a message stating that undelivered due to address related concerns. Address has been clearly mentioned with landmark and easily identifiable.. This is the second time facing issue with same consignment with chromepet branch.. Worst service and front desk person in chromepet branch is arrogant and never picks customer call and doesn't respond properly.. This is a very important consignment and i need to receive it at the earliest....
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — undelivered consignment from hdfc bank

 RAJIL RAJIL on Nov 8, 2018
I have not received consignment ([protected]) from hdfc bank till date. Iam surprised coz my brother with the same address got the consignment yesterday. Your delivery boy called both of us for route clarification on 2/11/18, but delivered only one consignment., and now he is not attending the call. Pls do the needful.
Rajilnath
Mob [protected]......
Complaint comments  Read comments Complaint category Banks

Blue Dart Express — not delivered on time and also i informed the delivery boy to return my courier but they haven't returned for more than on month

 chandrakumar1988 on Nov 8, 2018
My debit card package is delivered from blue dart.
When package came to my address at that time i have changed my address. When delivery boy came to deliver my old address.. I have informed him to return to the bank because currently i am not available to the address. Still now they haven't delivered to the bank.

Once again bank send package to my new address.
I have received the message like we have tied to deliver to your address but house is locked. Please send the time slot to deliver the courier but
Delivery boy haven't called me to deliver the courier....
Complaint comments  Read comments Complaint category Postal & Delivery Services

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