Blue Dart Express Customer Care
Blue Dart Express Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
7224
COMPLAINTS

Blue Dart Express Customer Care

Blue Dart Express Ltd.

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Address
Shalimar Co-Op Housing Society Ltd, Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India - 380009
Landmarks:Near Embassy Market

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1184
down
926

Phone:
Phone:
up
1458
down
810

Fax:
Fax:
+91 07 9658 6195  

Additional info
24 hours Counters

Mumbai (Airport Vile Parle)
Hotel Avion, Opp. Domestic 1A Terminal, Nehru Road, Vile Parle (East), Location Mumbai - 400057
Tel:
+91 22 2618 4202
+91 22 2618 3286

Delhi (Delhi Cantt.)
IV - 1/48, Gopinath Bazzar, Delhi Cantontment, New Delhi - 110010
Tel:
+91 11 2569 9951
+91 11 2569 9952
+91 11 2569 9953
+91 11 2569 9954

Hyderabad
Gr. Floor, Uma Hyderabad House, Raj Bhavan Road, Hyderabad - 500041
Tel:
+91 40 2331 1919
+91 40 2331 2110
+91 40 2331 2060

Kolkata
Kanak Bldg., Ground Floor, 41, Jawaharlal Nehru Road, Opp. Jeevandeep Bldg. Location Kolkata - 700071
Tel: +91 33 2288 1919

View More Information...

Customer satisfaction rating
3%
Complaints
7224
Pending
0
Resolved
220
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Blue Dart Express related photos (1349)

Blue Dart Express Complaints & Reviews

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Blue Dart Express — service issue and rude behavior

 Abdulquadir Rathod on Aug 23, 2019
Hi, I am leaving in Aone Nagar, Fatehwadi, behind canal, Today I received courier from Blue Dart person but he said that he didn't come to my house he is complaining about the road while everyone comes through that road daily, I was on bed because of highly fever not able to walk and nobody is there to go to take courier everytime he doesn't come to our area My husband goes and receives from him because of the same reason so when they ordered to deliver at house why they are doing these much nuisance. He threatened to my wife that from next time nobody will deliver courier to my house like this...
Complaint comments  Read comments Complaint category Products & Services

Blue Dart Express — product not arrived

 UMESH ROCK SHARMA on Aug 23, 2019
Hello sir.
I am put this order from paytm.
The product is not delivered but showing as delivered why? I am waiting for this product 20 days but seen no result.
So finally. i want my money refund immediately right now. Your services is very disgusting and very bad
My waybill number [protected]
My contact number [protected]
Email address [protected]@gmail.com...
Complaint comments  Read comments Complaint category Online Shopping

Blue Dart Express — bluedart - delivery person denying home delivery

 Hima V on Aug 22, 2019
Inspite of my address being in bluedart service area (Pin code 635110) the courier people are denying to deliver product to home. Instead they are asking us to travel approx 12 to 15 km to collect the delivery.
Tracking number: [protected] & [protected].

Also they have wrongly updated it saying that 'no such consignee at given address'. Which is incorrect, the address and names are valid....
Complaint comments  Read comments Complaint category Other

Blue Dart Express — unprofessional manners and not receive the parcel

 karmegan on Aug 21, 2019
I would like to bring to your kind notice. This occurrence happening in second time which was earlier credit card has not dispatch my address, even though the courier person has not called me before the delivery, simply update the status is change of address (Or) person not available. After tried to reach them i got very poor response the person was used unparliament words.
Please take appropriate action....
Complaint comments  Read comments [3]Complaint category Credit Cards

Blue Dart Express — delay in delivering products

 Nithya Niranjan on Aug 21, 2019
I have ordered few products from an online site, my awb #[protected], which according to them was supposed to be delivered by aug 20, 2019, infact i got a call from bluedart, thiruvalla, on august 19 telling that my product has reached and my location was told to them, told will deliver products by august 20, which they failed to deliver, again i called them on aug 21, told will deliver by aug 21 evening.. But didn't deliver on 21 st also... Even after explaining whole location details to them... All call details are recorded in my phone. Never seen such an irresponsible mode of delivery system....
Complaint comments  Read comments Complaint category Electronics & Appliances

Blue Dart Express — no such consignee at given address (beltola cod) update

 A Lima Andenshu on Aug 21, 2019
I was waiting for delivery since 19.08.2019. My awb number is.. [protected]. No one contacted me. And i definitely stay at my address and was waiting for many days for the package to arrive. There is something wrong with the delivery system. And it is happening a lot at beltola cod. Somewhere something went wrong and i wiah bluedart would resolve the issue because you can see the complaints as proof....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — order is not deliver to my address

 Beatrax 12 on Aug 20, 2019
My order is not delivered from your side to my address so please check my order and why it is not delivered to me and i am very disappointed from your service because i get message from your side that my order will get in 48 hours but i can not get my order in 48 hours. So, sir i am requesting to you please give my order and my order number is [protected]. And please contact my email address ([protected]@gmail.com) and mobile number ([protected]). So i need my order as soon as possible....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Blue Dart Express — shipment of my order

 Omkar Nagpal on Aug 20, 2019
Waybill no [protected] - this was supposed to be delivered on monday 19th aug but it wasn't delivered until eod. Upon checking the status, it said consignee not available, whereas i neither got a call nor anyone came at my doorstep to deliver the product.
Day 2 - 20th aug, i call the call center at 5.30 pm and they say it will be delivered by 6.30 pm. 6.40 pm i get a call from delivery agent, asks for my address and promises he will be there in 30 mins. Waited until 8.30 pm and he does not arrive. I call him on his cell no at least 10 times and he doesn't answer. When i called call center,...
Complaint comments  Read comments Complaint category Other

Blue Dart Express — blue dart courier service

 Pankajhere on Aug 20, 2019
Please refer my way bill no. [protected].
The shipment was supposed to be delivered on 10 aug 19. However due to the casual attitude of the delivery guy and indifferent customer care representative it is still lying there in the office.in spite of so many calls to help the delivery guy in guiding him to the mentioned location he is not coming. So many excuses have been give so far. Like, due to restrictions, due to rain, due to unavoidable reasons etc. He never bothered to call once that he is not able to deliver the said item. Please look into this matter and take action accordingly. Otherwise...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — delivered a broken glass set

 Gandhi smita on Aug 20, 2019
I ordered a store fresh canister and a slice blue glass set from borosil vide
Invoice number [protected] dt 19.8.19
Delivery number 1751191
Lr number [protected] dt.19.8.19
I received the order just now. I have already paid the bill but unfortunately from the glass set i have ordered one glass is broken. I have attached photo of it with the complaint. Please resolve the matter at the earliest. I got it just now. Very sad to see such broken delivery. It's beyond expectation from such a company...
Complaint comments  Read comments Complaint category Home & Garden

Blue Dart Express — I ordered a smart watch where as I have been handed over 3 fast track watches

 Vidhi1211 on Aug 19, 2019
I did order a smart watch but blue dart has handed me a set of 3 fast track watches . I want my money back any how. This is not acceptable! Pls revert me back my details are with u.. send my money back.

I request you to give me my 1500 rs. and take away your order and return it to the seller as this is not what I ordered and i dont even want it . Pls bluedart...
Complaint comments  Read comments Complaint category Airlines

Blue Dart Express — regarding credit card not received

 Sohail Rajput on Aug 19, 2019
It is to inform that as i had applied to renew my credit card in year 2018 which was dispatched and sent through blue dart (Reference number [protected] / [protected]) by concerned bank but as i discussed with concerned bank about the same they said that above said credit card was delivered by blue dart at concerned address but i have not received any credit card by blue dart.

So kindly look into and solve my problem at the earliest. As this is an important issue and my credit card could be misused by anybody....
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — urgent parcel cheque book not delivered, no delivery attempt made

 sunilkumar221 on Aug 19, 2019
Due to some urgency, i had requested icici bank cheque book online on 11.08.19 at my hometown address (Karnal haryana). On tracking the status of service request, it was understood that icici had dispatched the cheque book through bluedart courier (Awb no. [protected]) on 13.08.19 itself from delhi branch and cheque was reached to blue dart office of my home town on 14.08.19.

However despite calling blue dart local office (Mr. Vikash - [protected]), more than 10 times on 16th /17th / 18th & 19th aug, we did not receive the parcel, which has ruined our urgent plans.

We...
Complaint comments  Read comments [5]Complaint category Banks

Blue Dart Express — fake and illegal form of delivery services

 Neeraj_Kaushik on Aug 19, 2019
I have purchased a saree which was of cream/skin color as shown on the website. I chose the cod option so that i before making payment i can the check thee product. The delivery boy conveyed me you cannot check the product, you have to make the payment. He contacted his supervisor who claimed to have an experience of 10 years in amazon and conveyed the same thing whereas the t&cs states that before making payment through cod we can check the product whether we want to keep or not....
Complaint comments  Read comments [1]Complaint category Movement & Delivery

Blue Dart Express — regarding late delivery of my product

 benquen on Aug 18, 2019
I had ordered one book from evince pub publisher on 8th august.they sent it via bluedart courier sevice.today its 18th ...still i hve no information of my book where its gone...they hvent delivered my courier yet.. the tracking no. is [protected]..when i called them they gave me false hope about the delivery..they told me dat ur book will deliver tomorrow..when tommorow i called the m the started giving me false hopes..they also told me that my address is not suffiecient while i have given my full address and even my contact no. is also given...pllzzzz take some steps against this bluedart so dat...
Complaint comments  Read comments Complaint category Education

Blue Dart — parcel delivered to a wrong person

 Sonia Keswani on Aug 18, 2019
My way bill no is [protected] and as per the tracking details the parcel has been delivered to a person called shekhar on 14/08/19 at 3:06pm. I have no idea who this person is, cause i haven't received my parcel yet. The parcel contained my axis bank cheque book. It is really important to me please help me out.
Regards
Bharat keswani
M: [protected]...
Complaint comments  Read comments [4]Complaint category Postal & Delivery Services

Blue Dart Express — without visiting my residence, they update status prohibited area

 samudranil1999 on Aug 17, 2019
Today was my delivery date, so i waited for the whole day, but no bluedart executive deliver my product to my residence then i visit their website there i found "prohibited area, delivery resticted" how is this possible? As any kind of shipment like amazon, flipkart they deliver my product why bluedary is execptional, i talk towards my guard they told me that no bluedart executive visits towards my residence, i told to their executive o call it's a urgent parcel, i need immedietly, but still they frauding us.. Very cheap courier service i ever seen, now i talk to the consumer forum fr my delivery...
Complaint comments  Read comments [3]Complaint category Mobile Handsets

Blue Dart Express — delivery services delay

 shails52 on Aug 17, 2019
Myself nitika singh my waybill no. [protected] resides in kota, rajasthan. My courier supposed to be delivered today but neither any call came to me nor the message. I tried to contact bluedart in both offices in kota but both did not receive the call even after several calls. Their numbers are[protected] &[protected]. Now online status showing is delivery attempted. I want to know how they deal to customer in this way. My contact no is [protected].
Please revert soon
Thanks...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — non delivered courier beyond the expected date

 Reshma Arun on Aug 17, 2019
My courier is expected to deliver 13th august 2019. But when i called them they told my ph is switched off so they can't deliver ok let it be but i know that my ph is not switched off. Again i called they are telling tomorrow i heard many tomorrow today 17 th august 2019 not delivered. I feel to much angry towards this blue dart this not first time they are repeating regularly. Once again i called customer care executive she is telling because of floods. What floods in trivandrum and my courier reached 13th aug today 17th here not even causing any heavy rain they are telling what a rubbish. How...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — air conditioner

 ShashankAN on Aug 17, 2019
Two of my shipments with awb#[protected] and awb#[protected] were supposed to deliver yesterday (16th of august'19) but none of the product has been delivered to me yet. After calling your executive on[protected] yesterday i got that the product will be delivered today (17th august'19) but again when i called one of the blue dart customer service executive to check on my shipment status, he said it would now be delivered on monday (19th august'19)
Is this the kind of service you are providing to your customers?
I am loosing my trust on blue dart now.
Really appreciate if...
Complaint comments  Read comments Complaint category Electronics & Appliances

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