Submit a Complaint
Claimed

Blue Dart Express Complaints & Reviews

www.bluedart.com
1
Updated: Dec 22, 2025
Complaints 10559
Resolved
942
Unresolved
9617
Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Credit Cards
Blue Dart Express

Blue Dart Express reviews & complaints(10559)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
h lingesh
Dec 22, 2025
Report
Copy

Unbale delivery my shipment

Address: banashankari Tumkur

I am writing to raise a formal complaint regarding my shipment, as the delivery executive has been unable to deliver, four or five times executive self delivered, the and has updated the delivery status incorrectly....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Artenus
Dec 17, 2025
Report
Copy

repeated delivery issues due to false reason given

This is to bring to your notice that the delivery executive has repeatedly refused to come up to the third floor, stating that there is a dog in the building. However, when we went down to collect the parcel, there was no dog present in the premises.

This has happened three times now, where we were asked to come downstairs for the same reason. Additionally, whenever we go down to collect the parcel, the delivery person is often...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rasheed Mohmmad Abdul
Dec 13, 2025
Report
Copy

incorrect delivery status update urgent action required | tracking no: 90337563702

Address: A.R Residency Sree ram nagar Hyderabad

Dear Blue Dart Customer Support Team,

I am writing to raise a formal complaint regarding my shipment, as the delivery executive has been unable to deliver the package and has updated the delivery status incorrectly.

Tracking Number: [protected]
Delivery Location: Sriram Nagar, Hyderabad
Expected Delivery Date: 12 / 13 December 2025

The delivery attempt has been marked as “Prohibited...
Helpful
Found this helpful?
Write a comment
Report
Copy
I
Islah
Dec 9, 2025
Report
Copy

Disappointed with the delivery service

Address: Ahmedabad

I got the fake product delivered to be Address, it was not the perfume which i had ordered, it shows something else and delivers something else. very bad

AWB
[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
E
eetbaramati
Nov 17, 2025
Report
Copy

Regarding poor service of Delivery boy

Address: MSEB Colony Near Urja Bhavan ,Bhigwan Road

My delivery was arrived at Baramati on Saturday 15.11.2025. Your delivery team not coming to my address. Only calling on phone and insisting on coming to your office for collection. My phone number is [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
E
Essakiraj
Oct 16, 2025
Report
Copy

Showing fake status in a update without attempting a delivery

I have ordered a product from a online platform. But still not received the product due to logistics (bluedart) they are not attempting to deliver even they are not calling me just they are updating fake status such that no consignment available at a given address without calling without attempting the delivery they are doing. Please resolve this issue as soon as possible
Eway no : [protected] please track it...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
V
Vinay3300306
from Medchal, Andhra Pradesh
Oct 15, 2025
Report
Copy

Bluedart Package is not delivered

Address: Medchal
Website: www.bluedart.com

My package way bill no [protected] is said to be delivered today. I haven't received any update from blue dart or why it is delayed. I want my package as soon as possible....
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Naagal Garment Industriez Pvt Ltd
from Mumbai, Maharashtra
Oct 11, 2025
Report
Copy

Complaint Regarding Wrongful Charges of ESS (Covid Charges) and IDC Without Approval

Address: Blue Dart Centre, Sahar Airport Road, Andheri East, Mumbai - 99.
Website: www.bluedart.com

A complaint regarding the recent invoice charges levied on our account. We have noticed that Emergency Situation Service (ESS/Covid Charges) have been applied, even though the Covid-related restrictions and emergency have long since ended. These charges are no longer valid and should not have been imposed. Additionally, we have also been billed for IDC (Infrastructure Development and Cost) Charges without our prior approval or consent. We...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kamal1975
Oct 7, 2025
Report
Copy

They did not delievered the package

On their website the below message

Forcefully Return By Cnee Quality Issue

Why my package was not delievered

Airway bill [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Riya900000
Oct 5, 2025
Report
Copy

I am complaining about the bluedart delivery boy.

Address: West bengal, Haldia, khanjanchak
Website: bluedart.com

I want to complain that the delivery boy who was suppose to deliver my nykaas order to me on 4 th oct 5 pm he did not come to deliver the order and was not receiving calls so I had to reschedule my order to today 5th october and again I tried to reach the delivery boy after so many calls but he was talking rudely and shouted at me he, saying that yesterday I was not home and told him to delivery around 5pm (yes I did say that), and said that...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sunil nauwala
from sikar, Rajasthan
Oct 2, 2025
Report
Copy

35026107911-my important documents not delever & wrongly status update

Address: Police Line, sikar-332001 (Raj.)

Dear Sir, Mam
i morning i received a call From [protected] (Mr. Manoj Kumar) From Blue dart sikar-332001, thar your BOB Card want to delver. i am say ok you deliver me. He say today we will delver. i give complete address and he was already know. At 3pm i also call him, he say don't worry, i will deliver your bob card today. But now i check status online there status that Consignee's Address Incomplete/Incorrect.
it is very...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
MousumKr
from Guwahati, Assam
Sep 17, 2025
Report
Copy

No Delivery

Address: MD-1/2, 1RST FLOOR, HATIGAON HOUSEFED COMPLEX,CHAULUNG SUKAFA ROAD, NATBAMA,HATIGAON, KAMRUP(M),ASSAM

I have not received my delivery way bill no:[protected]. When I tracked the Status was Consignee Refused To Accept which was really disgusting to talk about. It was urgent as it was medicine inside, i was waiting for which. Also I was tracking it consistently but after all the things are pretty ridiculous.

I need your attention for a proper reply atleast not such like "Consignee Refused To Accept". it's a bad idea of displaying...
Helpful
Found this helpful?
Write a comment
Report
Copy
Nagori Hamad
from Mumbai, Maharashtra
Aug 22, 2025
Aug 22, 2025
This thread was updated on Aug 22, 2025
Report
Copy

A Product Not Received

AWB[protected] not received after complaining several times through emails & calls....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Arii Sehrawat
Aug 12, 2025
Report
Copy

Change my mobile number

My order number is [protected]. Please change my mobile number [protected] to [protected]. i accidently type 1 so change it to 4. as soon as possible...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
T
Tharun2595
from Chennai, Tamil Nadu
Aug 4, 2025
Report
Copy

my consignment status shows as cnee refused id/otp not shared-incorrect

My consignment status is showing "Cnee Refused Id/Otp Not Shared-Incorrect".

There was no call or message from BlueDart regarding this delivery.

It was supposed to be delivered today (1st Aug 2025), but now i am seeing this status.

Waybill No: [protected]

Request you to help me with this.

Regards,
Tharun...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
shivachandel
from Hamirpur, Himachal Pradesh
Jul 30, 2025
Report
Copy

Undelivered shipment held without movement delay in rto process

Address: https://www.bluedart.com

A shipment assigned to me by Avvatar India (Blue Dart tracking number: [insert tracking number]) was refused by me on 24th July 2025 at the delivery address. However, the package is still "held at location" for the past 5 days (as per Blue Dart tracking), with no return-to-origin (RTO) movement initiated.

This is causing a serious delay in my refund process, as the seller is waiting for the product to return before...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
aaliyahshaikh19
Jul 25, 2025
Report
Copy

Multiple unsuccessful delivery attempts

I was supposed to receive my parcel from from nykaa on 21/07/25 which was coming through bluedart but I didn't receive it nor I got a call from the assigned delivery partner. Daily I reschedule the delivery and daily it gets cancelled without giving any call to me and ive even made the payment for it. As days are passing its really getting irritating to go through the same thing everyday and your courier services is a brand itself please...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Anshu kr
Jul 15, 2025
Jul 15, 2025
This thread was updated on Jul 15, 2025
Report
Copy

Address: sikkim, gangtok, upper tadong. 737102

Dear Blue Dart Team,

My shipment (Waybill: [protected]) was booked on 7th July from Chhapra to Gangtok. The last update was on 12th July as “Shipment Further Connected” from Patna. Since then, there has been no tracking update. it was just around patna kolkata, again back to patna than kolkata, again patna, or after patna there is no tracking update from date of 12,
This delay is unacceptable and causing serious inconvenience. Please urgently trace the parcel and provide a clear status update.
Expecting prompt action.

Regards,
Anshu Kumar
Blue Dart Express customer support has been notified about the posted complaint.
Jul 15, 2025
Updated by Anshu kr To: Customer Service – Blue Dart Express Limited

Dear Team,

This is in reference to my shipment (Waybill No: [protected]), which has shown no tracking update since 12th July, despite your earlier assurance.

Your support team informed me that the package is at Kolkata Hub, but the tracking still shows the last scan at Patna Air Hub on 12th July at 16:02. It has been over three days without any movement or scan update, and this is causing me serious concern.

I suspect the shipment may be stuck or missed during transit without being scanned. Therefore, I kindly request you to:

Manually trace the parcel barcode at the Kolkata Hub or relevant transit point.

Update the tracking system, and

Ensure delivery without further delay.

Please consider this an urgent escalation. If the issue persists, I request a detailed clarification and resolution timeline.

Best regards,
Anshu Kumar
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sharmaparidhi
    Jul 14, 2025
    Report
    Copy

    Blue Dart Express - consignee's address incomplete/incorrect bluedart issue

    Waybill No: [protected]
    Pickup Date: 10 Jul 2025
    From: Chennai
    To: Gurugram
    Status: Consignee'S Address Incomplete/Incorrect
    Expected Date of Delivery: 11 July 2025

    I am based in Gurugram and placed an order for a card to be dispatched via Bluedart on 9th July. The delivery got delayed due to unexpected reasons as per BlueDart. Finally, the package was attempted to delivered on 14th July....
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    K
    kb81198
    Jul 11, 2025
    Report
    Copy

    Blue Dart Express Holding my product and not delivering it as is showing On Hold For Regulatory Paperwork

    Address: Delhi

    My courier booked through Bluedart has been held up at a hub of bluedart saying it's missing regulatory paper work. The delivery date was 10th July but it hasnt been delivered yet. I want them to release my package and deliver it.
    BLUEDART tracking number : [protected]...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Related businesses

    PayUPaisa
    1
    (87)
    Amshopping.in
    4.6
    (13)
    Citibank
    1.8
    (1855)