Blue Dart Express Customer Care
Blue Dart Express Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
7552
COMPLAINTS

Blue Dart Express Customer Care

Blue Dart Express Ltd.

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Address
Shalimar Co-Op Housing Society Ltd, Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India - 380009
Landmarks:Near Embassy Market

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1241
down
982

Phone:
Phone:
up
1566
down
870

Fax:
Fax:
+91 07 9658 6195  

Additional info
24 hours Counters

Mumbai (Airport Vile Parle)
Hotel Avion, Opp. Domestic 1A Terminal, Nehru Road, Vile Parle (East), Location Mumbai - 400057
Tel:
+91 22 2618 4202
+91 22 2618 3286

Delhi (Delhi Cantt.)
IV - 1/48, Gopinath Bazzar, Delhi Cantontment, New Delhi - 110010
Tel:
+91 11 2569 9951
+91 11 2569 9952
+91 11 2569 9953
+91 11 2569 9954

Hyderabad
Gr. Floor, Uma Hyderabad House, Raj Bhavan Road, Hyderabad - 500041
Tel:
+91 40 2331 1919
+91 40 2331 2110
+91 40 2331 2060

Kolkata
Kanak Bldg., Ground Floor, 41, Jawaharlal Nehru Road, Opp. Jeevandeep Bldg. Location Kolkata - 700071
Tel: +91 33 2288 1919

View More Information...

Customer satisfaction rating
3%
Complaints
7552
Pending
0
Resolved
239
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Blue Dart Express related photos (1439)

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Blue Dart Express Complaints & Reviews

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Blue Dart Express — hdfc cheque didn't deliver

 Srikrushna Bishi on Nov 16, 2019
I have given my complete address along with land mark on bank account as per driving license. Its just beside main road. Everything i order online comes to this address. But blue dart delivery boy didn't deliver my hdfc cheque book and mentioned the reason as... Consignee's address is unlocatable. What kind of service it is. Will take one leave from my office just to receive the percel?? Atleast they should give a call....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — against wrong update by bluedart courier

 Ab007773 on Nov 16, 2019
Waybill no: [protected] i am available in this address but they will update as no such consignee at the given address. They do not call me for guide the direction or what's another problem. Please take action immediately. I saw first time this type of service worst service in my life. Its my central govt accommodation, all time my family available at the given location, then why should bluedart updated wrong information??...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — fake comments by field executive - non delivery of awb 36207358784 hdfc debit card

 Mdafsaan on Nov 16, 2019
Hello,

From last 2 days i am getting same error like customer address is incorrect however thia is fake comments given my field person bcz this is main city and every days i called in customer care and they having only one word sir sorry make sure i will be recv your parcel next days but again i am getting same error next days and when i requested to transfer my call to senior but they are nit ready to take my escalation call this is pathetic service by blue dart i never recommend any one if we recv this kind of 3rd class service from blue dart...
Complaint comments  Read comments Complaint category Banks

Blue Dart Express — undelivered shipment held at location in saravanampatty coimbatore

 dhachu99 on Nov 16, 2019
The shipment was arrived at blue dart office, even after that the shipment has not been delivered yet. They are just updating the status "undelivered shippment held at location". When will it get delivered. Even the contact no provided by bluedart in unresponsive and not information has been shared that how one can get his parcel delivered. Deliver the parcel as soon as possible...
Complaint comments  Read comments Complaint category Other

Blue Dart Express — hdfc cover not served

 nagireddy siva on Nov 16, 2019
Dear sir/madam
Courier way bill no:-[protected] from mumbai to cuddapah, but my address is correct and mobile all so correct, i am asking one question 1) why did not served my article.

Return way bill no:- [protected] from cuddapah to mumbai,

So, please solve the problem

Your's sincerely
G. Nagi reddy
Cuddapah
Cell:-[protected]....
Complaint comments  Read comments Complaint category Banks

Blue Dart Express — i am complaining about product not being delivered.

 dhachu99 on Nov 16, 2019
The product is not delivered. While tracking it showed wrong pincode but the pincode was correct. Then it was sorted but in text message it was like undelivered but they didnt even call me. The service is not proper and contacting process is good and the contact number is not in use. Why there is no way to contact you. I need the product immediately. I have ordered a week before still it is not delivered...
Complaint comments  Read comments Complaint category Other

Blue Dart Express — courier services

 Rajkumar Gopalakrishnan on Nov 16, 2019
I am rajkumar from telangana. My wabill no is [protected]. Bluedart courier service neredmet have not visited my premises and also they did not make a single call. Now the status shows that 'delivery attempted premises closed'. I was waiting whole day for the shipment. They update my address is not traceable that is "near sainikpuri public high school" my house near to school. Such a pathetic service from bluedart courier service neredmet. I hope the concerned officials will take this matter seriously and resovel my problem. You should not be so reckless with bank related document. Useless service,...
Complaint comments  Read comments Complaint category Other

Blue Dart Express — my passport isn't delivered yet

 Sonu Kainth on Nov 15, 2019
Name - jaspreet kaur
Passport no - s4114106
Reference no - jala/211019/0007/01
Mobile no.- [protected]
My passport isn’t delivered yet, it had handed over to courier service provider and we contacted to them the said they handed the courier to blue dart but after confirming from blue dart they didn’t acknowledge my problem n the number given by one of the employee of blue dart isn’t working...
Complaint comments  Read comments Complaint category Passport Services

Blue Dart Express — courier not received by bluedart

 Shakanya Reddy on Nov 15, 2019
Hai,
I got the courier from hdfc bank and i need the courier on an urgent basis but the blue dart express didn't come to deliver and dint called me and they changed the status as person not available at address and this happened 3 times and they will not respond to calls and behaving rudely with customers.
Details of bluedart office: blue dart express ltd, 10 jai hind oil mill compound, lbs rd, bhandup west, 400078....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — icici bank credit card shipment

 Manjeshkar on Nov 15, 2019
I have recived sms on 13th stating my icici bank credit card will be delivered through bluendart courier and on 14th recived one more message stating blue will attempt to deliver my card however today recived sms stating card delivered to unauthorised person and its surprise that my card delivered to some one iam not aware and anything goes wrong blue dart will be responsible. This is redicouls service...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — blue dart waybill no. 75482176954

 jayeshvd on Nov 15, 2019
Dear sir / madam,

I have sent the parcel through blue dart on 7th of november 2019, waybill no. [protected] but it had not been reached on address.

Bewakoof brands pvt. Ltd. 2nd floor pod counter, shed no.1 to 9, a wing, swarajya complex, near haldiram complex, rajlaxmi compound, kalher village, taluka bhiwandi. Pin code: 421302, maharashtra, india.

Already, 8 days has passed but still the parcel is not been delivered on above address.

Please look into the matter and do the needful at the earliest.

I am attaching the screenshot...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — waybill no. 75482176954

 neelamjd on Nov 15, 2019
Dear sir / madam,

I have sent the parcel through blue dart on 7th of november 2019, waybill no. [protected] but it had not been reached on address.

Bewakoof brands pvt. Ltd. 2nd floor pod counter, shed no.1 to 9, a wing, swarajya complex, near haldiram complex, rajlaxmi compound, kalher village, taluka bhiwandi. Pin code: 421302, maharashtra, india.

Already, 8 days has passed but still the parcel is not been delivered on above address.

Please look into the matter and do the needful at the earliest.

I am attaching the screenshot...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — not deliver my home

 [email protected] on Nov 15, 2019
My parcel is from club factory is on 14/11/2019 from blue dart. On one is reached my home. Infact i have received msg from blue dart unable delivered your parcel.in msg blue dart delivery boys cell no.+91-[protected]. I have may time dial this no but no one received my phone. That service is not good. Parcel no. Is awb[protected]. My cell no is +91-[protected]...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Blue Dart Express — poor blue dart service

 Rahulrp9 on Nov 14, 2019
This complain is against the deleivery boy who has updated status of my courier as consignee shifted from address. I waited whole day after receiving message at the given address and it is frustrating to know have received such status of my credit card. There was no intimation or call whatsoever. Will i get my card back? Credit card being a sensitive issue, i want to know status of the same. Kindly return it or i will have to put this up to consumer court forum. This has happend twice now...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — courier delayed shipped backed shipper

 RohitThapliyal23 on Nov 14, 2019
Hello my name is rohit, i ordered a set of attar from fridaycharm.com and it was shipped by them on 27 oct 2019. The expected date of delivery was 02 nov 2019 but it was delayed by the blue dart courier and after few days around 10 nov 2019 i received a message that nitin maurya, a blue dart courier boy will deliver the product to me. As i called him, he continuously hanged up my calls and not even replied to my message. I spoke to the customer care representatives thrice and they misguided me that i will receive my shipment the next day. Now when i'm checking the status of my shipment, it is being...
Complaint comments  Read comments Complaint category Online Shopping

Blue Dart Express — consignment not picked up

 rahul2000vijay on Nov 14, 2019
We are using blue dart services from past 6 months we had no issues but from past one month we are facing problem with your service, we draft the mail on every sunday because my consignment has to be picked up on monday at any cost. Your people even generate token on monday but the people are so much least interested none of them comes to pick my consignment and your people dont follow up the case, we will have to bombard with them sending back to back mails, and there is no soft denial from your chennai customer care executives. I always get hard denial from them.

Till now no one...
Complaint comments  Read comments Complaint category Other

Blue Dart Express — consignee address not found - urgent document

 setunema on Nov 13, 2019
This is regarding Waybill [protected]
Status Shows : Address not found
This address is police verified and the same as in passport not sure how team is not able to locate.
We have not received any phone call or message regarding the parcel.

This is very urgent parcel please contact and deliver this.
If you are not able to locate address pl share the office address in the delivery location will collect from their....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Bluedart — delivery issues [Resolved]

 Srini BR on Nov 13, 2019
This is with regard to AWB# [protected], I would like to register a complaint please, regarding a couple of issues with this one delivery.

The delivery person called me about this yesterday (10 Nov) pretty late and requested if he can bring it the next day (today), due to the fact that his vehicle’s tyre had a puncture. I readily accepted and said it was quite ok. However, the reason entered in the system (about which I received an SMS) was that I was not available to take delivery. This is not true and the real reason that product was not delivered to me on time, is not recorded,...
Complaint comments  Read comments Complaint category Movement & Delivery

Blue Dart Express — I am complaint against my credit card delivery

 dinu gopinath on Nov 13, 2019
Hello, my credit card from axis bank was dispatched through your courier, your delivery agents are calling for me to deliver the card. But i am currently not living at the same address, i recently changed my address to another city. I requested the delivery agents to deliver the item in my relatives house. But they are not delivered that. Yesterday i got a message that they successfully delivered my credit card to me. But i did not received it. I am trying to reach them since yesterday evening. No one is responding. If they are delivered the item then to whom did they delivered the item....
Complaint comments  Read comments [1]Complaint category Credit Cards

Blue Dart Express — my consignment delivered to wrong person

 Saksham938 on Nov 13, 2019
I'm from Dhar (MP), Pin Code - 454001. I've booked tickets for an event tomorrow from PayTm Insider and they mailed me that your tickets will be delivered to you by the Blue Dart Express.

Today, when I checked the status of my package on Blue Dart, it is showing that the consignment is delivered to someone named 'Prashant' in "Indore".

When the shipping address is clearly mentioned of "Dhar", how can they mark it as delivered after delivering the consignment in Indore?

I'm extremely disappointed with the services of Blue Dart Express. I want my problem...
Complaint comments  Read comments Complaint category Sports & Recreation

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