Blue Dart Express Customer Care
Blue Dart Express Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
4236
COMPLAINTS

Blue Dart Express Customer Care

Blue Dart Express Ltd.

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Address
Shalimar Co-Op Housing Society Ltd, Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India - 380009
Landmarks:Near Embassy Market

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
635
down
517

Phone:
Phone:
up
665
down
428

Fax:
Fax:
+91 07 9658 6195  

Additional info
24 hours Counters

Mumbai (Airport Vile Parle)
Hotel Avion, Opp. Domestic 1A Terminal, Nehru Road, Vile Parle (East), Location Mumbai - 400057
Tel:
+91 22 2618 4202
+91 22 2618 3286

Delhi (Delhi Cantt.)
IV - 1/48, Gopinath Bazzar, Delhi Cantontment, New Delhi - 110010
Tel:
+91 11 2569 9951
+91 11 2569 9952
+91 11 2569 9953
+91 11 2569 9954

Hyderabad
Gr. Floor, Uma Hyderabad House, Raj Bhavan Road, Hyderabad - 500041
Tel:
+91 40 2331 1919
+91 40 2331 2110
+91 40 2331 2060

Kolkata
Kanak Bldg., Ground Floor, 41, Jawaharlal Nehru Road, Opp. Jeevandeep Bldg. Location Kolkata - 700071
Tel: +91 33 2288 1919

View More Information...

Customer satisfaction rating
3%
Complaints
4236
Pending
0
Resolved
109
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Blue Dart Express related photos (663)

Blue Dart Express Complaints & Reviews

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Blue Dart Express — cheque book delivery delay

 Shalini Unni on Apr 23, 2018
Hi,

My name is Salini. I was supposed to receive a chequebook from AXIS Bank on 19-Apr-2018 from Bluedart Service having AWB No. [protected].Till date (23-Apr-2018) my cheque book is not delivered. The Courier boy is not even attempting to deliver and the status shown in bluedart tracking details is either location unlocatable or premises closed. How is it possible. bcoz same bluedart courier has delivered my debit card a month back on the same address.

This is sheer negligence from Bluedart services. When asked them thaat i will pick up the courier from bluedart aoffice...
Complaint comments  Read comments Complaint category Banks

Blue Dart Express — courier has not yet delivered

 Rahul Khoond on Apr 22, 2018
My shipment number [protected] i have not yet received my courier, even no has contacted me but while i'm tracking my order daily its showing delivery attempted, hence whole day i'm waiting for my courier no one has even knocked my door how you can show delivery attempted. This is the worst service that i have ever used, fully disappointed if somewhat shame you people have on your face deliver my courier asap...
Complaint comments  Read comments Complaint category Banks

Blue Dart Express — not delivering courier at address

 Vikramzy on Apr 22, 2018
Dear sir/madam,
This is to inform you that i am not receiving my courier at my address. Your delivery boy ask me to come xyz location to collect the courier.
As we zydus health care ltd mumbai is big corporate customer of yours. Please not to collect my courier if you are unable to deliver.
My address is vikram saini munshi ji ki bagachi, near aamliyan chowk ward no.35 ringas road chomu jaipur. Pin code 303702...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Bluedart — not delivering at my area

 Shailendra Vashi on Apr 21, 2018
I have purchased items from amazon and they picked a bluedart as a courier provider with tracking number [protected].

Bluedart picked up my parcel and they are sending sms to me around 11pm and says that they are unable to deliver in my area.

Now my complaint is that if they are unable to deliver then why did they picked up the parcel.

Again i like to know that whom do they need to inform whether me or amazon who have given them a parcel to deliver....
Complaint comments  Read comments Complaint category Products & Services

Blue Dart Express — credit card delivery

 Himalaya Joshi on Apr 21, 2018
As i updated a complaint on the website i got a reply on my contact number as your order will be delievered by today with no such details so thay i can attempt for something from my side and so, please help me to ealk up to that order so kindly make a contact of to the person who is to deliver the packet and if not please share me the number or kindly, take a step to resolve it...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — delivery boy not reached at location

 Thakur Chandra Bhushan on Apr 21, 2018
Dear,
My shipment no is [protected]
Address manson is indian oil nagar sit 2
Sector 55 noida 201307 how is possible this address is incomplete.
If this address is incomplet so i have some old shipment no which is i have received on same address 1.[protected]
2.[protected]
On this topic i talked to mr arun at sector 63 branch & mr. Arun bist told me (Ok i will send this shipment tomorrow at same address & call to you also)

This decision done on 20/04/2018 at 3:30 pm...
Complaint comments  Read comments Complaint category Banks

Blue Dart Express — not received courier on time

 imanual kamath on Apr 20, 2018
Hi
Please note my awb. Number is [protected].. My adress is r-1/47 budh vihar phase 1 delhi 110086 — 10 fit gali radhika mandir road, near vidya sagar school.. Nick name suraj.. Plz call before come...[protected], and [protected]

Due to wrong adress mentioned by you my couirer is hold from[protected] and still i have not received same. I request to bank all ready and they told me the hold from blue dort side. They allready clear all things on[protected].

I have called to blue dart office in sector 11rohini but they didn't receved any call. Also called to custmer...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — non delivery of package due to insufficient landmark needed

 CRIC PANTI on Apr 20, 2018
On 20/4/2018 my package has to be delivered but due to unsufficent land mark needed now i want to know about solution of this. Problem as soon as possible i want my package ungently please re - delivered it as soon as possible
Please insert my land mark in the delivery of package which is (Near r k memorial public school khora colony indira vihar street no. 5)
This is the land mark which has to be feeded in delivery address...
Complaint comments  Read comments Complaint category Business & Finances

Blue Dart Express — not delivered my kotak bank shipment

 Anis Khokhar on Apr 20, 2018
Blue dart delivery boy didn't deliver my shipment i was at my home all time today and he wrote that my premises closed, but i was at home all time, shipment date is 20th April and he didnt delivered he called me but didn't talk to me i was speaking on call but he didn't reply then i call him again and agian he received my call but din't talk to me his name is shahid Mohammad and his mobile no. Is [protected] i want to suggest that don't choice these type of person for your company it's better for your company...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — no delivered pan card at my home

 mddilshad99 on Apr 20, 2018
Hello sir,
I am mohammad dilshad, mobile [protected]
Waybill no.-[protected]. Ref. No:[protected].
Address of - h-77/18, batla house, jamia nagar new delhi-110025.

Sir,
Your courier boy not deleverd my pan card at my home.
Courier boy other person shop ko delevered ker diya.
Usne mujhe charge pay kiya.
I m mently confused and herising me.
Plz some strictly action courier boy in your company.
Regards,
Mohammad dilshad ([protected])
Mail - mddilshad254@gmail.com
Dt 20/04/2018...
Complaint comments  Read comments Complaint category Tax Services

Blue Dart Express — uf

 subroto31 on Apr 20, 2018
This is to bring to your notice that my shipment was ordered online thru amazon and i was scheduled to get my shipment latest by 17th april 2018. As per tracking window available online it shows that the shipment arrived in aligarh on 13th april 2018 and since then has not been delivered as of today i. E 20th april 2018. My office has been contacting the blue dart local office on a daily basis who confirm the arrival of goods and keep assuring that it will be delivered the very day and that they don't have any/adequate manpower for delivery. However till date the shipment has not arrived. On earlier...
Complaint comments  Read comments Complaint category Education

Blue Dart Express — not getting a delivery of way bill # 69791848280

 vivek_auto@rediffmail.com on Apr 20, 2018
Hi team,

I am waiting for the delivery of the parcel with way bill # [protected].

On the website it is showing as 'out for delivery from yesterday' and i have not received any call from blue dart for delivery. I am keep on trying to contact blue dart customer care where i am able to connect once if i try 15 times with no positive response.

Please help as this is the second time i am facing this problem and let me know how can i escalate this issue to highest level....
Complaint comments  Read comments Complaint category Movement & Delivery

Blue Dart Express — my courier got missed or returned

 Jakka Nikhil on Apr 20, 2018
I lost my courier package. I mentioned respective delivery executive that i will collect from there store. But they returned it back. I tried contacting customer service executives but none of their numbers seem to be working. I am # up with their service. I appreciate the response as early as possible. The package is contained with some important stuff which is necessary...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Blue Dart Express — courier not delivered in my residential address

 Devjyoti Sarkar on Apr 20, 2018
Hello,
Axis bank sent me a courier through blue dart with consignment no. [protected]. On 18th april the shipment was out for delivery and the delivery boy make a call to me that he is in my office address with the package.in the package there is two addresses given one is my office address and another is my residential address. I told the delivery boy that i am not in office and make the delivery to my residential address. He told that he will delivered the shipment to the residential address. But till now i don't get the shipment yet and in the blue dart tracking system it is showing that...
Complaint comments  Read comments [5]Complaint category Other

Blue Dart Express — delivery of bank shipment

 AnilG123 on Apr 20, 2018
Sir/madam, i had received information about the despatch of my pan card with delivery date by 14 apr 18... When i did not receive the shipment till date, checked online to be shocked that the consignment had reached on 14 apr 18 and is being returned back to nsdl citing recipient not available at the address... This is absolutely untrue as i have not received any call nor any bluedart delivery person has come to our residence... We had kept the guard and reception informed about the same and there is no record of any visitor to our flat...

Customer service from blue dart is very...
Complaint comments  Read comments Complaint category Other

Blue Dart Express — pancard not delivered

 MSuvasiniMenon on Apr 19, 2018
Sir/madam, i had received information about the despatch of my pan card with delivery date by 15 apr 18... When i did not receive the shipment till date, checked online to be shocked that the consignment had reached on 10 apr 18 and is being returned back to nsdl citing recipient not available at the address... This is absolutely untrue as i have not received any call nor any bluedart delivery person has come to our residence... We had kept the guard and reception informed about the same and there is no record of any visitor to our flat...
Consignment no abw [protected]...
Request...
Complaint comments  Read comments Complaint category Tax Services

Blue Dart Express — product not delivered nor call is answered

 anurag54554 on Apr 19, 2018
I had a order through Bluedart with Waybill No : [protected] Reference No : 1261089 but it shows the current status as wrong PINCode and Shipment Redirected On Same Awb.I tried contacting the customer care but no one ever answered, the customer care call always gets dropeed whenever tried to talk to representative
.My important document are missing when would I get them, please help me?

I entered the correct address and the crrect pin Code but I don't know why they said that Pincode is wrong and without contacting me returned it back.

This is not the first time...
Complaint comments  Read comments Complaint category Products & Services

Blue Dart Express — I didn't receive my courier yet

 Sami COol Ali on Apr 19, 2018
Hi
As per the website, i have received my courier on 16th April 2018 at 12:03 but i haven't received it. my tracking no is [protected] . Also i haven't received any msg or email for the collection of my package. I am an employee of Optum and the address which i mentioned is of my office only... it was delivered from Mumbai and had to come in noida, 144 please look into this and kindly revert ASAP....
Complaint comments  Read comments Complaint category Employees

Bluedart Courier Services — I am complaining about the delivery.

 Khalid Khan1995 on Apr 19, 2018
I order a power bank through mi official site on 04/04/2018 which has to be delivered by the bluedart courier services. It's been more than 15 days i didn't receive the parcel and when i tried to track the status of my parcel it was mentioned that the consignee refused to accept the parcel. I tried to register the complaint the customer care no. But they refused to accept the fault and didn't resolve my issue. My tracking number is [protected]...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — blue dart express undelivered shipment held at location waybill no : 35068946850

 kahan1990 on Apr 19, 2018
Hello

My order waybill number is [protected].

This shipment is for icici bank. I even visited my nearest bluedart physical office (18/04/2018) but they refused to give my delivery. Today i check my delivery status: undelivered shipment held at location. So how i can get my delivery.

Please call me [protected] and inform whether i will be getting delivery or not.

Thanks...
Complaint comments  Read comments Complaint category Credit Cards

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