Blue Dart Express Customer Care
Blue Dart Express Ltd.
Customer satisfaction rating: 3%
Submit a Complaint
4735
COMPLAINTS

Blue Dart Express Customer Care

Blue Dart Express Ltd.

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Address
Shalimar Co-Op Housing Society Ltd, Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India - 380009
Landmarks:Near Embassy Market

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
709
down
578

Phone:
Phone:
up
772
down
492

Fax:
Fax:
+91 07 9658 6195  

Additional info
24 hours Counters

Mumbai (Airport Vile Parle)
Hotel Avion, Opp. Domestic 1A Terminal, Nehru Road, Vile Parle (East), Location Mumbai - 400057
Tel:
+91 22 2618 4202
+91 22 2618 3286

Delhi (Delhi Cantt.)
IV - 1/48, Gopinath Bazzar, Delhi Cantontment, New Delhi - 110010
Tel:
+91 11 2569 9951
+91 11 2569 9952
+91 11 2569 9953
+91 11 2569 9954

Hyderabad
Gr. Floor, Uma Hyderabad House, Raj Bhavan Road, Hyderabad - 500041
Tel:
+91 40 2331 1919
+91 40 2331 2110
+91 40 2331 2060

Kolkata
Kanak Bldg., Ground Floor, 41, Jawaharlal Nehru Road, Opp. Jeevandeep Bldg. Location Kolkata - 700071
Tel: +91 33 2288 1919

View More Information...

Customer satisfaction rating
3%
Complaints
4735
Pending
0
Resolved
121
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Blue Dart Express related photos (765)

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Blue Dart Express Complaints & Reviews

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Blue Dart Express — shpt service ---35537596846

 Rajveer Verma on Jun 24, 2018
Bluedart Executive
Not come my register( Home ) address on Saturday ( 23.06.2018 )

Mai pure din Ghar par Tha Saturday ko
Bluedart Porter Delivery Reason ( Premises Close ) Aap ka Executive call karke Confirm nahi karta hai jab use address nahi mil Raha hai to Sirf simple reason type Kar deta hai Premises close

Kya Aap ka Executive Monday wapas aayega ( 3.00 Pm to 6 pm in between )

Very Poor Service

Ye Msg mujhe aaya Tha Saturday night mai
Blue Dart tried to deliver Shpt#[protected] fm HDFC.Select delivery TIMESLOT...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — waybill no : 57992062004

 Amal Choudhuri on Jun 24, 2018
The most pathetic courier company I have come across, my parcel was suppose to be delivered by 23rd but till now it has not been delivered and when I’m checking the website it’s showing consignees address is incorrect which is a total ###, whenever I call blue dart on [protected] they don’t answer and all I get is all representative are busy, I am tired chasing them, I have been doing online shopping For many years and no one has ever told me that my address is incorrect, they don’t even provide details of the courier guy so that customers can call and chase...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Blue Dart Express — icici credit card delivery

 SAURABH BHONSLE on Jun 24, 2018
My ICICI credit card is coming from the blue dart. My shipment has arrived 3 days before in town. But not delivered to me yet. Blue Dart tracking details show that address unlocated.Now my question is why their delivery person has not contacted me if he is not getting my address.I had to call their customer care service but never connected to any executive. Finally, I visited there office said that please give my shipment that it does not come to our policy to give your card here.I am frustrated with blue dart service and support system. My humble request to blue dart please give your delivery persons...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — parcel not delivered-waybill no : 58357496934

 rehan1971 on Jun 23, 2018
I sent a parcel thru air cargo option of blue dart on 18th of June which was suppose to be delivered the next day as per the commitment of the blue dart executive. The shipment is still not delivered and it has been 5 days. The details are as follows:
Waybill No : [protected]
Pickup Date 18 June 2018
From Gurgaon
To Bangalore
Status Shipment In Transit
When their Begaluru office was contacted they said wrong pin code was mentioned It was immediately corrected. The shipment is showing in transit since last 2 days. The parcel had samples which were suppose...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — disappointed for service

 pratap singh kumawat on Jun 23, 2018
Dear sir/ madam
i am not satisfied with your service as well as your local office staff was not supporting to costumers problems. i am aware you i was regularly going to udaipur office from last 3 days but they assure for next day delivery by still i am not received my dr. card. i am very disappointed with your services because i am not able to withdrawal cas from my bank a t m please do needfull....
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — courier not dispatch

 Viral Dalwadi on Jun 23, 2018
Dear sir,

I have send very important documents to my client on 20th June 2018 but still on 23nd June 2018 6:36 pm, Mr Kaustubh Arvind Mhatre is not received his couriour.
I have all ready talk two times on toll free number and two times on your Pune office but I have not received any solutions from your side.
I have send many couriour from your company but this time I am not satisfied with your service because this couriour is very important for my side and I have choose blue dart but it really reduculse this time all persons are give different answer

Vira...
Complaint comments  Read comments Complaint category Business & Finances

Blue Dart Express — complaint against delivery man

 preet phg on Jun 23, 2018
Good Afternoon,
I would like to make a complaint against the delivery man who arrived to drop the parcel WayBill no. [protected]
Contact number of delivery Man [protected]

I'm very unhappy the way of his attitude. Firstly he called me and asked to come down at the building to collect the parcel, I was waited for about 10mine but he didn't turned up then he asked me to come at the corner of the road which is far from my house so I refused to come there. After all this he was agreed to come by himself, when he come to the door he argued for the ID proof which is completely...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — customer care not responding

 Tamoshi Banerjee on Jun 23, 2018
I am trying to receive my shipment which as per Blue dart has not been delivered as the recipient has moved to a different address (which is incorrect). I am trying to reach customer service and have been unable to do so. My AWB is [protected]. Please reach out to me on +91-[protected] as i am simply not able to speak to any person from Bluedart to get my package delivered to me. Customer service simply IS NOT reachable on [protected]. Just what kind of customer service does not receive calls from customers. Please resolve this and contact me as i have tried over 20 times to reach customer service...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — shipment not delivered on proper address

 Gopikrishnan k on Jun 23, 2018
The status of my shipment is showing as delivered but it has not been delivered to the address. While talking with your customer executive, they are also giving the same response. The person to whom i have ordered the package didn't get any phone calls during the delivery time. I would like to know who has delivered the package and to whom. Please help.
Tracking id [protected]...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — courier not deliver

 ramanmehra on Jun 23, 2018
This is 3rd time blue dart courior team not delivery my courior in my address every time they should mention address not complete but when i pick up courior from blue dart office address proper mention in courior very bad i lost my job becuase of blue dart team they not delivery my document. plz take a action i am from ludhiana punjab and blue dart office is industrial area there staff is very rude behavior...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — delivery service boy's rude behaviour

 Chinmay Kshirsagar on Jun 23, 2018
The boy delivered it in the odd time around 14:00. Banging the door very harshly and demanding for identity proofs. When my child said i dont have a driving license he said you go to school and might be having a aadhar card. I said i have the xerox. The kind of his behavior was very rude and he just left the door without saying sorry? So harsh behaviour. Is he or me providing the service...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — courier not delivered at a time

 Kashish22 on Jun 23, 2018
My courier was coming from Jaipur, on 12th June it was sent and still now it has not been delivered to me
The person sending me the courier has misplaced Tracking ID and we are now tensed where our shipment is.
I have tried so many times to call Customer Care, not even once they picked up call.
I am frustrated of waiting now and really discourage your service. I want to know where is my shipment....
Complaint comments  Read comments Complaint category Movement & Delivery

Blue Dart Express — parcel not received yet and non-cooperative staff

 Vikrant1990 on Jun 23, 2018
Hi, i have a ABN i.e. [protected] which is received on 21st June'18 as no one at my home so, the courier man contact me tge same for delivery of my parcel and i said the sam that my door was locked and give me that parcel to my office. But the courier man had taken that parcel to itself. I visited the gurgaon sukhrali office to collect the same but they said that they hadn't received parcel yet and they will delivered the same to tge next day. Till now i hadn't received my parcel yet. And also there is non-coperative staff in this branch. Also the behavior of courier man is not good. Hoping for...
Complaint comments  Read comments Complaint category Stock Market

Blue Dart Express — product not delivered just because of name mismatch

 Divyansh997 on Jun 23, 2018
My card from PAYTM was not delivered just because the name on the address was different and name on the card was different ... address matched still they refused to deliver..#### service..he should have checked that the names belong to the same address and should deliver the card but he refused even his head was arrogant .. talked in bad manners and rejected my request...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — miscommunication

 Umesh N Yadav on Jun 23, 2018
I am Umesh Narayan Yadav, my consignee no is [protected].
This consignee is from SBI, your courier boy has delivered the Letter on gate without informing me ; This letter was received my guard on 15th June & he has not inform me, due to this miscommunication;Other company has deducted Rs. 820/- from my account so who will pay this penalty.
Why your courier guys not call if i am not available please do not leave the packet or until unless i will not inform them.

Thanking you .
Umesh Narayan Yadav...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — kotak bank, debit card not delivered

 cappygaurav on Jun 23, 2018
I was supposed to receive my KOTAK Bank debit card parcel in starting days of june 2018 at address specified in locality of Madhapur, Hyderabad. My parcel was set out for delivery . I got a message about order can't be delivered landmark needed. I mailed again full address. An employee called me also and got my updated address. But since after many days passed I did't got my order. Please pay attentation. I will be really very very grateful.
Waybill No- [protected]
Mobile- [protected]

I called on every blue dart customer care number and no one is receiving my calls....
Complaint comments  Read comments Complaint category Banks

Blue Dart Express — the distributor

 Maryam Nasir on Jun 22, 2018
I was supposed to get my courier from nyka today. Your distributor called me and asked for the adress. I told him that it's just a street away. He asked me to send someone to him saying itna mai puch puch k aaya hu baaki aap bheje. When i said there is no one in the home you should come to deliver it to door, he said ap mje apna naukar samjhi h kya. Ni lena h to mat louie parcel hum ja rhe h. And then he cut the phone. I called him again he said he left the place. I said i will file a complaint against you he said kar dijiega dekhna meri company kya karti h. Very disappointed by blue dart. I have...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — article not delivered

 bhoop.singh1104 on Jun 22, 2018
I am expecting a consignment from Bangalore with awb no. [protected]. But they are unable to deliver the package. I called customer care and provided all details about address and my personal phone no. but after then also they are not delivering the article and updating the status that delivery atte.pted premises closed or consignee adress unlocated and the delivery person is not at all calling me for clarification. I again called customer care but he told that the delivery boy called you but you have not lifted the call. But in reality they never called at last 3 days back I got a phone call asking...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — delay and lethargic answer in customer care

 Mdkalami on Jun 22, 2018
Awb no [protected] requested and called from 12, 1 and 2 clock to prioritise the delivery were customer service executive is very poor response and confirms at 2.30 the delivery cannot be expedited Atleast share the correct info to the staff Tried to speak to the supervisor were denied speaking over the phone even we are also at customer service tried to be polite and not be arrogant

Thanks and regards
Mohammed kalami
[protected]...
Complaint comments  Read comments Complaint category Banks

Blue Dart Express — complaint about my product order and misbehave by ur courier boy

 Anil Sarngal on Jun 22, 2018
I order unistar shoe on 16 june and product reached at jamnu on 19 june but i cant received call ag that time. After i will call that boy and said i will deliver ur product tomorrow. But when i call ur courier boy today he misbehaved with me. I am very unsatisfied by our service. This was ur responsibility to deliver my product to me. Even i ask for my product deliver then ur boy talk with misbehave. Boy name rakesh from jammu. My product is unistar shoes from paytm.
My cont. [protected], [protected]
Name anil kumar sarngal...
Complaint comments  Read comments Complaint category Products & Services

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