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Blue Dart Express Complaints & Reviews

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Updated: Nov 17, 2025
Complaints 10547
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942
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Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Blue Dart Express reviews & complaints(10547)

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E
eetbaramati
Nov 17, 2025
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Regarding poor service of Delivery boy

Address: MSEB Colony Near Urja Bhavan ,Bhigwan Road

My delivery was arrived at Baramati on Saturday 15.11.2025. Your delivery team not coming to my address. Only calling on phone and insisting on coming to your office for collection. My phone number is [protected]...
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E
Essakiraj
Oct 16, 2025
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Showing fake status in a update without attempting a delivery

I have ordered a product from a online platform. But still not received the product due to logistics (bluedart) they are not attempting to deliver even they are not calling me just they are updating fake status such that no consignment available at a given address without calling without attempting the delivery they are doing. Please resolve this issue as soon as possible
Eway no : [protected] please track it...
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V
Vinay3300306
from Medchal, Andhra Pradesh
Oct 15, 2025
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Bluedart Package is not delivered

Address: Medchal
Website: www.bluedart.com

My package way bill no [protected] is said to be delivered today. I haven't received any update from blue dart or why it is delayed. I want my package as soon as possible....
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K
Kamal1975
Oct 7, 2025
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They did not delievered the package

On their website the below message

Forcefully Return By Cnee Quality Issue

Why my package was not delievered

Airway bill [protected]...
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M
MousumKr
from Guwahati, Assam
Sep 17, 2025
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No Delivery

Address: MD-1/2, 1RST FLOOR, HATIGAON HOUSEFED COMPLEX,CHAULUNG SUKAFA ROAD, NATBAMA,HATIGAON, KAMRUP(M),ASSAM

I have not received my delivery way bill no:[protected]. When I tracked the Status was Consignee Refused To Accept which was really disgusting to talk about. It was urgent as it was medicine inside, i was waiting for which. Also I was tracking it consistently but after all the things are pretty ridiculous.

I need your attention for a proper reply atleast not such like "Consignee Refused To Accept". it's a bad idea of displaying...
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Nagori Hamad
from Mumbai, Maharashtra
Aug 22, 2025
Aug 22, 2025
This thread was updated on Aug 22, 2025
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A Product Not Received

AWB[protected] not received after complaining several times through emails & calls....
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A
Arii Sehrawat
Aug 12, 2025
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Change my mobile number

My order number is [protected]. Please change my mobile number [protected] to [protected]. i accidently type 1 so change it to 4. as soon as possible...
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T
Tharun2595
from Chennai, Tamil Nadu
Aug 4, 2025
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my consignment status shows as cnee refused id/otp not shared-incorrect

My consignment status is showing "Cnee Refused Id/Otp Not Shared-Incorrect".

There was no call or message from BlueDart regarding this delivery.

It was supposed to be delivered today (1st Aug 2025), but now i am seeing this status.

Waybill No: [protected]

Request you to help me with this.

Regards,
Tharun...
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S
shivachandel
from Hamirpur, Himachal Pradesh
Jul 30, 2025
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Undelivered shipment held without movement delay in rto process

Address: https://www.bluedart.com

A shipment assigned to me by Avvatar India (Blue Dart tracking number: [insert tracking number]) was refused by me on 24th July 2025 at the delivery address. However, the package is still "held at location" for the past 5 days (as per Blue Dart tracking), with no return-to-origin (RTO) movement initiated.

This is causing a serious delay in my refund process, as the seller is waiting for the product to return before...
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A
aaliyahshaikh19
Jul 25, 2025
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Multiple unsuccessful delivery attempts

I was supposed to receive my parcel from from nykaa on 21/07/25 which was coming through bluedart but I didn't receive it nor I got a call from the assigned delivery partner. Daily I reschedule the delivery and daily it gets cancelled without giving any call to me and ive even made the payment for it. As days are passing its really getting irritating to go through the same thing everyday and your courier services is a brand itself please...
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A
Anshu kr
Jul 15, 2025
Jul 15, 2025
This thread was updated on Jul 15, 2025
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Address: sikkim, gangtok, upper tadong. 737102

Dear Blue Dart Team,

My shipment (Waybill: [protected]) was booked on 7th July from Chhapra to Gangtok. The last update was on 12th July as “Shipment Further Connected” from Patna. Since then, there has been no tracking update. it was just around patna kolkata, again back to patna than kolkata, again patna, or after patna there is no tracking update from date of 12,
This delay is unacceptable and causing serious inconvenience. Please urgently trace the parcel and provide a clear status update.
Expecting prompt action.

Regards,
Anshu Kumar
Blue Dart Express customer support has been notified about the posted complaint.
Jul 15, 2025
Updated by Anshu kr To: Customer Service – Blue Dart Express Limited

Dear Team,

This is in reference to my shipment (Waybill No: [protected]), which has shown no tracking update since 12th July, despite your earlier assurance.

Your support team informed me that the package is at Kolkata Hub, but the tracking still shows the last scan at Patna Air Hub on 12th July at 16:02. It has been over three days without any movement or scan update, and this is causing me serious concern.

I suspect the shipment may be stuck or missed during transit without being scanned. Therefore, I kindly request you to:

Manually trace the parcel barcode at the Kolkata Hub or relevant transit point.

Update the tracking system, and

Ensure delivery without further delay.

Please consider this an urgent escalation. If the issue persists, I request a detailed clarification and resolution timeline.

Best regards,
Anshu Kumar
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    S
    sharmaparidhi
    Jul 14, 2025
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    Blue Dart Express - consignee's address incomplete/incorrect bluedart issue

    Waybill No: [protected]
    Pickup Date: 10 Jul 2025
    From: Chennai
    To: Gurugram
    Status: Consignee'S Address Incomplete/Incorrect
    Expected Date of Delivery: 11 July 2025

    I am based in Gurugram and placed an order for a card to be dispatched via Bluedart on 9th July. The delivery got delayed due to unexpected reasons as per BlueDart. Finally, the package was attempted to delivered on 14th July....
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    K
    kb81198
    Jul 11, 2025
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    Blue Dart Express Holding my product and not delivering it as is showing On Hold For Regulatory Paperwork

    Address: Delhi

    My courier booked through Bluedart has been held up at a hub of bluedart saying it's missing regulatory paper work. The delivery date was 10th July but it hasnt been delivered yet. I want them to release my package and deliver it.
    BLUEDART tracking number : [protected]...
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    K
    kshamina21
    from nagercoil, Tamil Nadu
    Jul 10, 2025
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    Urgent: parcel marked as delivered but not received airway bill no. 76126027154

    Dear [Courier Company Name] Customer Support,

    My name is Shamina Kasthur, and I am writing to raise a complaint regarding a parcel associated with Airway Bill No. [protected]. I received a notification stating that the package was delivered on 9th July 2025 and handed over to me. However, I have not received any parcel.

    This package contains my HDC card, which is important and needs to be delivered securely...
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    V
    Vishalpomal
    Jul 10, 2025
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    Waybill no 53577785435 extremely dissatisfied with undelivered consignment urgent action required

    Dear Sir/Madam,

    I am writing this email to express my strong dissatisfaction with the handling of my shipment by Bluedart.

    My consignment, which was scheduled to be delivered on 28th June, has still not been delivered as of today, 10th July. It has been over more then 10 days past the committed delivery date, and this delay is completely unacceptable.

    Upon following up, I was informed that my...
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    V
    vishal77788899
    Jul 2, 2025
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    Bluedart cancelled on call

    Bluedart cancelled my courier without delivering and wrote cancelled on call.

    It was a pickup from headphonezone tracking number [protected].This was done by this person from bluedart [protected].

    One more order tracking number [protected] was not delivered at my residence it was lying at the hub for two days without delivery. i went to collect it personally from kasarvadavali hub....
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    G
    ganga1949
    Jun 18, 2025
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    Invoice product not received payment received by courier

    I ordered for 1TB USB Flash drive but received Airpod. Invoice content was USB Flash Drive payment including GST was Bluedart courier representative. Pl arrange to supply me as per invoice for which you are responsible....
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    H
    hvssastry
    Jun 10, 2025
    Jun 13, 2025
    This thread was updated on Jun 13, 2025
    Resolved
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    Resolved

    Delay as well as no updates on return pick up

    Bought an apple laptop that was delivered by bluedart on 06th. it was damaged on receipt. Contacted apple support who agreed to replace it. initially theie email said it will be picked up by 8th and bluedart assigned it to an agent on 9th. He did not pick up and it is simply updated as pickup resecheduled. There is no response to email as well as tweet....
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    S
    Sumittiwari98
    Jun 5, 2025
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    urgent request for missed delivery rescheduling

    Had booked a courier with Blue Dart on 29th May, which was supposed to be delivered by 4th June 2025. However, the shipment was not delivered on time, and upon checking the tracking status on Blue Dart’s official website, it falsely states: “Delivery rescheduled as per customer request” — which is completely incorrect, as I made no such request.

    I have been consistently trying to contact Blue Dart’s customer care...
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    V
    Vishnu9305
    May 23, 2025
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    I am complaining about a false marked delivery

    Address: Blue dart office( near high court) , prayagraj

    I had claimed a warranty replacement of boat rockerz 255 z plus, it was to be delivered b/w 16-20 may, so I got only a call by blue dart agent prayagraj (contact no :[protected]) on 17 may, and he marked it delivered without actual delivery (scammer agent) when I called him he pick up and then blocked me, and after that I contact out boat customer support they told I had to reach them out before 48 hours (a new unknown rule of boat) so they...
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