Blue Dart Express Customer Care
Blue Dart Express Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
2757
COMPLAINTS

Blue Dart Express Customer Care

Blue Dart Express Ltd.

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Address
Shalimar Co-Op Housing Society Ltd, Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India - 380009
Landmarks:Near Embassy Market

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
341
down
308

Phone:
Phone:
up
356
down
243

Fax:
Fax:
+91 07 9658 6195

Additional info
24 hours Counters

Mumbai (Airport Vile Parle)
Hotel Avion, Opp. Domestic 1A Terminal, Nehru Road, Vile Parle (East), Location Mumbai - 400057
Tel:
+91 22 2618 4202
+91 22 2618 3286

Delhi (Delhi Cantt.)
IV - 1/48, Gopinath Bazzar, Delhi Cantontment, New Delhi - 110010
Tel:
+91 11 2569 9951
+91 11 2569 9952
+91 11 2569 9953
+91 11 2569 9954

Hyderabad
Gr. Floor, Uma Hyderabad House, Raj Bhavan Road, Hyderabad - 500041
Tel:
+91 40 2331 1919
+91 40 2331 2110
+91 40 2331 2060

Kolkata
Kanak Bldg., Ground Floor, 41, Jawaharlal Nehru Road, Opp. Jeevandeep Bldg. Location Kolkata - 700071
Tel: +91 33 2288 1919

View More Information...

Customer satisfaction rating
2%
Complaints
2757
Pending
0
Resolved
64
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Blue Dart Express related photos (382)

Blue Dart Express Complaints & Reviews

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Blue Dart Express — order without my consent

 Faraz Fatima on Jul 21, 2017
SlimNow company themselve ordered a product named Green Tea Metabolic Booster for me without even asking me about it. They even sent me the shipment tracking link. I am not at all interested in Slim Now product.I dont want any of its products. How can the company force me to buy the product? So i kindly ask to stop the order transaction Awb# 59599095986 . I am not going to pay a single penny on it if the order arrives at my home....
Complaint comments  Read comments Complaint category Health & Beauty

Blue Dart Express — courier not received. & mis behavior by courier agency

 Suresh kumar79 on Jul 20, 2017
My way bill no. Is 42589026970. Is reached from bluedart courier service haridwar before 2 days but till date courier not deleverd to me. I call to courier service center but he is cannot give response & use bad language's. He told that we can't deleverd the courier before 5 days you free to complain any where. I told to give address to me but he can't give & told he not to give courier at the office side & use ruff language....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — about your delivery

 Sagar Tiger on Jul 20, 2017
Respected sir

My delivery no - 69941890314. Of a items send from. A shipping paytm shop.

Your delivery man came to my buliding. And cslled me on my number.8108875976.

And the item has not given to my home only because of wing alphabet was not correct. It was. B -404. And i told him to give this items to c-404.

Your delivery man call on my mobile i request to give at c block same flat number.

Can you sent it to same address but only block. You can sent to c-404.

Plz. Thank you

Sayed hirfur rehman
Complaint comments  Read comments Complaint category Other

Blue Dart Express — complaint about the wrong status sent to the customer

 Geeta Dhunna on Jul 19, 2017
Sir
I had a courier bearing no 69926614741 which carried a pair of shoes from clarks.
I had a message that it will be delivered by 17 july. As i was waiting for the courier, suddenly out of the blue a message popped up in my message box - "that the courier is undelivered due to address issues."
It is pertinent to mention that neither i received any phone call nor any text relating to it from the courier boy.
It is absolutely an harassment to the customer.

In the end, i personally went to the courier office which was hardly at 2km distance from my place....
Complaint comments  Read comments Complaint category Other

Blue Dart — not delivered product

 hsing11 on Jul 19, 2017
Sir actually i have made a pan card by ca office one and half month later i receive a massage form nsdl office your pan card which is delivered by blue dart. But they didn't delivered yet. So what m i do for it? So i lodge a complaint this is some word written on my massage. Your pan card which sent by blue dart awb 34325171506. Expected delivered date 22/06/17....
Complaint comments  Read comments Complaint category Movement & Delivery

Blue Dart Express — wab:69941765530

 Santosh Santhu on Jul 19, 2017
I called to customer care she didn't listen my words and just cut my call and it was too late delivery. They told some reasons but the site itself does not works. When ever i press the track button it shows error....
Complaint comments  Read comments [1]Complaint category Laptops / Notebooks

Blue Dart Express — call not answered /call rejected for two consecutive days

 Robvü Robvüna on Jul 19, 2017
Bluedart express is one of the worst delivery express in the country. Bluedart expects people to stick to bluedarts time. Bluedart thinks customers have plenty on free time.
Yesterday, 18th july 2017, bluedart deliverer called me on my phone at around 11:30 am and said that he come to deliver a package at my office address. I told him i work night shift and i can meet him at 7 pm, and i requested him to come at 7 pm again. He agreed to my request. At around 6:30 pm, i called the number back, within two or three rings, my called was rejected. I called back after 2 mins, got rejected the second....
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — violation of customer rights / unethical service at amritsar unit

 Anish A Sebastian on Jul 19, 2017
Ordered item on paytm. Shipped through bluedart. Awb no: 69941736793

Destination: amritsar.

Bluedart at amritsar (Pin 143004) calls the customers and says that item cannot be delivered in their area and need to be collected from their office at amritsar.

We have been facing the issues several times before. If they cannot deliver why do they pick up item in the first place? Paytm would have shipped via some other couriers which can actually deliver.

Poor service from bluedart at amritsar. Many people in amritsar have been complaining against...
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — shipment not delivered & pod not provided

 Kabir Ahmed Mazarbhuyan on Jul 19, 2017
I have shipped the package number 15081986161 on 5th july & blue dart claims that it is delivered on 7th july but myntra (Consignee) told me that they have not yet received the shipment. Myntra told me to provide them the proof of delivery (Pod) so that i can get my refund back. So i contacted blue dart so many times but didn't get any help from them. So i request blue dart to please provide me the proof of delivery for above mentioned consignment number so that i can send this to the consignee to claim my refund.
I have attached the courier receipt for your instant & necessary actions
Complaint comments  Read comments Complaint category Postal & Delivery Services

Blue Dart Express — delay in delivering the courier

 VAshish on Jul 19, 2017
Hi team,
I have been chasing down with blue dart representative named priyanka to deliver my debit card issued from citibank to my mailing address. She is showcasing various policy constraints and not delivering the card to me.
Initially when i called her then she said that delivering the card outside the office premise is not allowed then i talked to citibank to grant them to make a call to me once they come to deliver the card. But now these courier people are not billing to call me also. They are saying directly now that they won't deliver the card at this address.
Please...
Complaint comments  Read comments Complaint category Banks

Blue Dart Express — loss due to consignment not received by me

 sharma.deep32@gmail.com on Jul 19, 2017
Dear team,

Kindly note, that blue dart tracking number, which you provided me, it was not delivered me on my address, and i have also wrote the same on my mail, i have visited bd office 3-4 time but, they said it was already delivered, they dont give me the exact detail of receiver. Please find below the detail for your ref.

Waybill number : 40963373172

Pickup date : 03 april 2017
From : mumbai
To : new delhi
Status : shipment delivered
Date of delivery : 04 april 2017
Time of delivery : 12:09
Recipient...
Complaint comments  Read comments Complaint category Insurance

Blue Dart Express — not delivering credit card

 Durgaprem on Jul 18, 2017
Bluedart awb# 34274237141 is the number... I got a text message stating"axis bank credit card dispatched through bluedart awb# 34274237141 has returned undelivered".. How this could be possible?? None of the executives from bluedart contacted me about the card delivery... Bluedart often doing this... How could you take back my card without informing me???

Worst service ever experience... No proper response...

See i need to know where my card is... Else i will complaint higher authority......
Complaint comments  Read comments [1]Complaint category Credit Cards

Blue Dart Express — awb no 43461820780

 kiranajit on Jul 18, 2017
Hi,
My way bill no. 43461820780. My shipment deliver was as on 17/07/2017 at my address but we are shifted from other address. Field executive was call me and i was going near field executive but he is gone. And he was also told me he is deliver at my new address. But today he is not received any call. There m. No is 7290030231

And also not recieved faridabad branch any call i am trying since 3 hours but no response from faridabad branch contact no. Location - 0129 - 4000275
Faridabad branch office address:-
Blue dart express ltd building no - 5 r/4, gobind bhawan,...
Complaint comments  Read comments Complaint category Other

Blue Dart Express — non delivery of sbi card through courier

 AnilKumar0078 on Jul 17, 2017
I was allotted a sbi credit card and which was to be delivered to my address by bluedart. And the envolop no. Was ev17182375999 but was not delivered to my postal address and rather sent back. I did call the branch there had a talk with blue dart office. He told me the envolop would be delivered shortly to my address. Now after a long wait of 7+ days i finally got to know that the envolop has been sent back to the bank. This is really humiliating. Kindly take some actions and get my envolop delivered.

Thank you
Anil kumar...
Complaint comments  Read comments Complaint category Credit Cards

Blue Dart Express — product not delivered after repeated followup

 png123 on Jul 17, 2017
I have to receive a product from new delhi vide ref no 59597261763. But the product was tobe delivered on 15.07.2017 as per tracking information and sms. But is undelivered till date. The local rehabari office has not called me once and now falsly claiming that they have not traced the address. But lots of parcel came to me at this address including bluedart in the past also. Kindly resolve the problem and take stringent action agsinst the careless staffs....
Complaint comments  Read comments [3]Complaint category Online Shopping

Blue Dart Express — online shopping

 singhharinde on Jul 17, 2017
Respected sir

I have submitted my complaint on 14.07.2017 against of blue dart courier.

Now i have received call on same day. That person was saying he is calling from delhi he is shop keeper now that person asking about my personal information regarding my atm number (My pin code & my atm number) his number is : 8586824732.

Cc:
Nch-ca@gov.in

Harinder singh
Zpower impex pvt ltd
Sco – 1, above sbi intouch branch
Adjoining best price, zirakpur 140603

Respected sir,

On 10.07.2017,...
Complaint comments  Read comments Complaint category Mobile Handsets

Blue Dart Express — debit card delivery related

 jyoti hunjan on Jul 16, 2017
18th june i had block my all bank debit and credit cards, as i lost my bag.
Hdfc i was holding account from last 8 yrs and my till date address is same. So hdfc dispatch my debit and credit card, from which as per blue dart both got delivered, but i never received my debit card, i only received credit card, so i call hdfc and blocked my debit card, hdfc had dispatched again and now as per blue dart consignee address is incorrect..
My new awb no is : 34392111655
. After repeated attempts to get in touch with the company through the toll free no. The courier still hasn t reached....
Complaint comments  Read comments [1]Complaint category Banks

Blue Dart Express — courier not being delivered

 sukrit chadha on Jul 16, 2017
This is to bring to your notice that a very important bank courier that was to be delivered to me last week is still pending tracking no : 34285720210. After repeated attempts to get in touch with the company through the toll free no. The courier still hasn t reached. After rescheduling the delivery time on the call, still no response. This is a highly irresponsible behaviour on the part of the company or the people who pick customer calls, their is no coordination between the toll free no people and the delivery staff.

Regards
Sukrit chadha...
Complaint comments  Read comments [1]Complaint category Postal & Delivery Services

Blue Dart Express — No delivery and lying about delivery attempts. Fraudulence

 Pravarna Bidisha on Jul 16, 2017
The consignment number : bd41013311581 has been not delivered by blue dart to me. I had ordered for medicines from a homoeopathic clinic which was required urgently. But the status of the consignment has been showing premises closed multiple times even though i have been present all day in my residencial complex. I have called in the office at which my consignment is but they are not even picking up the phone even once in 5 days. Customer care people make baseless promises to deliver it at the end of the day but are not even giving me details of the delivery person. These people have made customer...
Complaint comments  Read comments [2]Complaint category Products & Services

Blue Dart Express — couldn't delivery

 hari krishna 123 on Jul 15, 2017
Sir ...actually my product was arraived today ...but my adress was dismatch ...so plz deliver my product on tomorrow ... contact through my mobile or i have take my product at delivery office ...so plz arrange delivery on tomorrow ...thanking you...
Complaint comments  Read comments Complaint category Mobile Handsets

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