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IRB Infrastructure Customer Care Contacts

www.irb.co.in
1.3
Updated: Oct 7, 2024
Complaints
844
Resolved
215
Unresolved
629
So far, so good. IRB Infrastructure is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope IRB Infrastructure will keep up the work and continue to help more customers with their concerns even better 🤝
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IRB Infrastructure
Customer Service Contacts

IRB Infrastructure Phone Numbers

Phone
+91 22 6640 4220
255
93
Fax
+91 22 6675 1024

IRB Infrastructure Website


IRB Infrastructure Head Office Address

IRB Complex, Chandivli Farm, Chandivli Village
Andheri
Mumbai Suburban District
Maharashtra
India
400072

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IRB Infrastructure Overview

Latest complaint Double toll deducted one via cash & one on fastag on pune express way has been filed on 07/10/2024. Latest Resolved Excess toll collection at talegaon toll plaza was resolved Jan 22, 2024. IRB Infrastructure ranks as the #14 most complained about among Other.

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Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with IRB Infrastructure. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

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Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

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Recent IRB Infrastructure reviews & complaints(844)

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S
SAGAR V SHINDE
Oct 7, 2024
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IRB Infrastructure Customer Care
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IRB Infrastructure — Double toll deducted one via cash & one on fastag on pune express way

Address: thane

Travelled from Mumbai to Pune on Saturday 31st using a HDFC FAST TAG.
On the first Toll at Khalapur the Amount of 240/- was deducted . ( Attached invoice HDFC transaction report ).

On the second Toll at talegona my HDFC FAST tag got blacklisted ( i am raising a complaint at HDFC as well ) and the toll operator ( Rudy ) ask me to PAY the Toll again in CASH and that too Double.

Have attached receipts for...
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Makarand Prabhakar Joshi
from Pune, Maharashtra
Mar 10, 2024
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IRB Infrastructure Customer Care
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IRB Infrastructure — Extra Toll charged on Mumbai Pune expressway.

While returning from Mumbai today I was charged 240 at 16:55:06 at Khalapur toll plaza. I took stop at Lonavala and was charged 0 at 17:21:24 at Kusgaon toll plaza. Then again while exiting from the express way at Talegaon toll plaza again deducted 240 at 19:29:20. Thus I am charged 240 twice i.e. once at entry and again at exit from the express way.
My vehicle no. is MH12LD0141 and fastag wallet ID no. is [protected]....
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SachinNangare
from Panvel, Maharashtra
Mar 5, 2024
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IRB Infrastructure — Double Toll deduction at Mumbai Pune Toll expressway

Address: Panvel

I was travelling from Pune to Mumbai on Sunday 03/03/2024 by my own Car No. MH46BK5826. At Talegaon Toll Naka I paid Rs. 320/- toll as my fast-tag was not working. Even then on the next day on 04/03/2024 my fast-tag account directly got debited Rs. 240/- as Toll adjustment at Khalapur Toll Naka. It is very unfair to deduct the toll amount directly from account using my Car Number even when I've paid the toll in advance at Talegaon Toll Plaza....
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