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www.irb.co.in
1.3
Last updated Mar 10, 2024
Complaints
843
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Customer Service Contacts

IRB Infrastructure Phone Numbers

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+91 22 6640 4220
255
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Fax
+91 22 6675 1024

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IRB Infrastructure Head Office Address

IRB Complex, Chandivli Farm, Chandivli Village
Andheri
Mumbai Suburban District
Maharashtra
India
400072

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IRB Infrastructure Overview

Latest complaint Extra Toll charged on Mumbai Pune expressway. has been filed on 10/03/2024. Latest Resolved Excess toll collection at talegaon toll plaza was resolved Jan 22, 2024. IRB Infrastructure ranks as the #14 most complained about among Other.

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Recent IRB Infrastructure reviews & complaints(843)

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M
Makarand Prabhakar Joshi
from Pune, Maharashtra
Mar 10, 2024
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IRB Infrastructure Customer Care
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IRB Infrastructure — Extra Toll charged on Mumbai Pune expressway.

While returning from Mumbai today I was charged 240 at 16:55:06 at Khalapur toll plaza. I took stop at Lonavala and was charged 0 at 17:21:24 at Kusgaon toll plaza. Then again while exiting from the express way at Talegaon toll plaza again deducted 240 at 19:29:20. Thus I am charged 240 twice i.e. once at entry and again at exit from the express way.
My vehicle no. is MH12LD0141 and fastag wallet ID no. is [protected]....
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SachinNangare
from Panvel, Maharashtra
Mar 5, 2024
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IRB Infrastructure — Double Toll deduction at Mumbai Pune Toll expressway

Address:Panvel

I was travelling from Pune to Mumbai on Sunday 03/03/2024 by my own Car No. MH46BK5826. At Talegaon Toll Naka I paid Rs. 320/- toll as my fast-tag was not working. Even then on the next day on 04/03/2024 my fast-tag account directly got debited Rs. 240/- as Toll adjustment at Khalapur Toll Naka. It is very unfair to deduct the toll amount directly from account using my Car Number even when I've paid the toll in advance at Talegaon Toll Plaza....
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Roma Chitre
Feb 26, 2024
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IRB Infrastructure — Double charge at Khalapur toll plaza

Address:Dahisar West, Mumbai

I am writing to complain about being wrongly double charged at Khalapur toll plaza on Pune-Mumbai Expressway on 24th February 2024..
Even though I had INR 698/- in my Fastag, the person at toll plaza said that it’s showing low balance. Even after showing him the balance he did not agree. He told us to pay cash INR 480/- instead of INR 240/-. We said a no however, he did not let us go. Since it was around 10pm at night and we...
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