IRB Infrastructure Complaints & Reviews

Vehicle Number - MH15 GA 2047
Paytm Fast Tag ID No - 34161FA820328E400FF0E960
Travel Date - 22/06/2021
Travel From - Pune to Nashik

I was travelling from Pune to Nashik on 22nd June 2021 while passing at MOSHI Toll Plaza at 5.55 am TOLL deducted Rs.37/- and while passing at RAJGURUNAGER Toll Plaza at 6.26 am again TOLL deducted Rs.18.50/-.

For ONE WAY JOURNEY - RAJGURUNAR Toll Plaza is...

Vehicle Number - MH15 GA 2047
Paytm Fast Tag ID No - 34161FA820328E400FF0E960
Travel Date - 14/06/2021
Travel From - Pune to Nashik

I was travelling from Pune to Nashik on 14th June 2021 while passing at MOSHI Toll Plaza at 2.21 pm TOLL deducted Rs.37/- and while passing at RAJGURUNAGER Toll Plaza at 2.41 pm again TOLL deducted Rs.18.50/-.

For ONE WAY JOURNEY - RAJGURUNAR Toll Plaza is...

Dear Team..

Today, at your Shedung toll I was asked to pay cash, despite my request for using Fastag toll collection. After paying cash, even my Fastag account was also charged.. resulting in double toll.. I'm attaching proofs for double toll collection done at the same time..

This is highly unprofessional. Your ground staff not aware of process.. and we are charged double.....

While passing through the vashi toll naka in cash line I have been collected cash after some time I found that it was collected through fast tag also. Please refund the same. I m attaching both screen shot. My car no MH 43 AT 7822...

MH46BQ6067 Maruti Ertiga passed from Khalapur Toll from Panvel to Lonavala at 10.04 a.m. First the attendant told that fastag could not be read. Then he tried with hand scanner. Then he asked to pay by cash Rs.270 to open the gate.
The cash was paid. However, the fastag was charged with Rs.203. The cash must be refunded....

Dear Sir / Madam

When I exited the Mumbai - Pune Expressway at Shedung Toll Plaza on Monday, 21 June 2021 at 1055 Hrs there was a big queue to cross the Toll Plaza. When I reached the Toll Plaza Gate Barrier & inquired why was there so much delay for each car to cross the barrier they informed the Toll Plaza personnel informed me they were facing an internet glitch & hence they were facing a glitch in reading the Fast tag....

We were travelling from mumbai to pune yesterday night and had paid the khopoli toll in cash for amount 270...and when we reached talegaon again the toll was charged through fastag for Rs 203...Despite of showing the previous paid till ticket... pls return the double charged toll for 203 rs... pls do the needful as early as possible... hope for ur positive actions...

At khed shivapur toll plaza, vehicles with MH14 are exempted from toll tax. Still toll was deducted twice for my car MH14HQ0413.
details as below.

Dear Customer, ICICI Bank FASTag linked vehicle no. MH14HQ0413 has been debited with Rs 100.00 on[protected]:21:16 for toll charges with trip number[protected] at Khed-Shivapur Toll Plaza Plaza on[protected]:17:48. Avl. bal. is Rs 425.75. Call [protected] in case of dispute....

At Chakan Toll Plaza the toll amount of Rs.37 was deducted from the Fastag then also the accounted person took the amount Rs.37 in cash.

attached photocopy of receipt, and below message from Bank Fastag account:
Dear Customer, Your FasTag A/c has been debited for Rs. 37 for transaction by Vehicle MH14GS1198 at Toll Rajgurunagar Toll Plaza on[protected]T08:07:00. Balance amount in the A/c is Rs. 11 - HDFC Bank Ltd.br...

Hi,
I travelled from Mumbai to Pune on 21th June 2021 and due to some glitch i had to pay toll in cash at Talegaon......

Hi,
I travelled from Mumbai to Pune on 19th June 2021 and due to some glitch i had to pay toll in cash at Talegaon Toll Rs 203 while at the same time toll from deducted from my Fastag account at Khalapur toll Rs 203.
Please refund the excess amount deducted....

My payment allrady cutting in khalapur toll plaza by fasttag but in talegaon toll plaza he will be collect cash from me detail as below
Talegaon toll plaza,
lane E05,
collector 26469,
Trans no [protected],
exist plaza talegaon off east,
Barcode no*BRGVC38QFCSR5*B6...

While travelling from Mumbai to Gujarat on 24/12/2020 by my Car number MH48BT2001 Charoti Toll Plaza (at 420.300 Km) section Kajali - Manor (Km 381.60 km to 439.00 km on NH48) I have been charged with the cash toll of Rs.130.00 by IRB Surat Dahisar Tollway Ltd by Ticket No[protected] Lanes 22982 for not having FASTAG. Actually I noted that my Fastag was debited by Rs.65.00 on the same location. That time I had FASTAG of HDFC Bank.
I...

Hi, I am using Fast tag from last six months and passing my local toll plaza every day, "Dehuroad Toll plaza NH48" Talegaon Old Mumbai Pune highway.

Vehicle No. MH14BR4737

They r charging Rs.41 for each time to me and amount deducted from my Fast tag, I have discussed with my Fast Tag agency and they told me to visit on local toll plaza. So i visited but they r not ready to give me the concession and they r...

Sir, I have been travelling from Ahmedabad to Mumbai by road. I pay my toll regularly but conditions of majority of rest room are pathetic, unhygienic and at some places it's worst. If you are happy to collect the toll then please provide best rest rooms for male and female...

I entered from kheda to vadodara and exit from vasad to vadodara same for return journey. My complain is that kheda charged its tax and vasad charged its tax why?? Its better to use ahmedabad baroda expressway than this.You are robbing in the name of two different toll taxes.
My car number is GJ01KR6954
Contact number is [protected]...

My vehicle no is MH04FF6345. Today I was charged extra money at Khalapur Toll Naka on Mumbai Pune Expressway. I had paid ₹203 at Talegaon Toll Naka through FASTag & was charged ₹203 again at Khalapur Toll Naka instead of ₹67. I paid ₹203 in cash this time. I was unaware of actual charges.
Please refund my ₹[protected] which were taken from me unfairly. I am attaching online receipt of FASTag & physical paper receipt of Khalapur...

I have the MH 14 Passing Car and during travel on Somatane toll charges being applied. Please confirm whether toll charges are applicable....

Due to the Breakdown of my Car, She was traveling in a toy car from Mulund to thane. There is no driver in the vehicle & If both the first wheels of the vehicle are in the air, is the vehicle legally toll taxed and if so, I am requested to provide a copy of the rule/ Act .

Today 12 jun 2021 14:25:02...

Hello
I am Dnyaneshwar Kolapkar traveled trough Chandloi Rajgurunagar toll plaza in Car No MH 14 EC 4698 on 6 June 2021. Toll collected from me is RS 37 instead of RS 25 as I traveled for Single journy, So this is a request for refund of excess money deducted from my Fastag.
Further I want a clarification regarding exemption for toll as I have traveled multiple times trough this toll plaza and never paid any toll before, I am...