IRB Infrastructure Complaints & Reviews

Address: Malad

I was charged 203 Rs at the Talegaon toll plaza in pune
Then when i reached khalapur toll plaza I was charged 203 rupees again in cash
Whereas Pune to mumbai toll charges are 270
Car no: MH 02 EU 4063
Please check and oblige

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Address: Pune

Hi team,
I am travelling from mumbai to pune and at 5:44 pm I was charged rs 203 at khalapur toll from my fastag however at talegaon toll they have charged me again with the same amount. I want a refund of the additional money charged.
You can call me on [protected]

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Address: B/306 Green acres phase 1 , waghbil kavesar, Thane west. 9820367703

Travelled from Mumbai to pune (lonavla) 13/2/2021 by express way. Paid cash 270/- Trans no [protected] as I did not have that much amount in my wallet. But later on my return journey I deposited amount in my wallet and found that another 203/- was dededucted by fastag for the same one way journey Mumbai to pune (lonavla) by Trans no FT[protected] 13/2/2021

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I have been charged ₹.203 at khalapur toll plaza instead of ₹67, and further at Talegaon I have again paid the same amount of ₹ 203 via cash since they said my fastag bal.is low. So I need to get refund of₹ 187 as per the toll charges.
Also attached the bill for ur.reference.

I am the secretary of Maharashtra National consumer Protection Organisation.
Mobile no. [protected]
Please take note of this and revert me soon.

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Dear Sir/Madam,

It was decided that the vehicles(being MH-12 and MH-14 registration nos) will be exempted from toll tax at khed shivapur toll plaza(Pune). than why they are charging every time also intimate to toll tax person.. they confirm toll tax not charged.. after left toll plaza .. amount has deducted from my account.

Please refund the amount to my account and intimate the same strictly khed-shivapur toll plaza immediately.

Hope I will receive refund and reply on same and it will resolve the issue permanently.

Fasttag toll tax receipt attached

Regards,
Shekhar Patil
[protected]

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Address: Seed farm colony,Pravaranagar

I am travelling from Khalapur toll plaza by vehicle Registration no MH -20 -DJ -2820 on Dt.13/02/2021 around 5:29p.m. I give cash payment of Rs.203.00 for toll but after some time i saw msg on mobile for deductions of Rs.135.00 from my Airtel fastag account balance.so refund my deducted account balance as early as possible.

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Pankaj Balote

Feb 15, 2021

Mobile no. [protected]

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Address: Balote Pankaj Vinayak,

I paid cash amount Rs.203•00 on Dt. 13/02/[protected]@5:29p.m. on Khalapur toll plaza but at the same time again deduct my money from fastag account balance .so refund my money on fastag account or any other way immediately.
Cont.no.- [protected]

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Pankaj Balote

Feb 14, 2021

My car no is MH-20DJ- 2820

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My car was breakdown at around 8:31pm on 13 Feb 2021 at around 8-10kms after leaving khalapur toll for mumbai,

As an emergency, Immediately I dialled to khalapur toll helpline numbers, I might have dialling them continuously for an hour, but no one was answering the call.

As vehicle moves with speed of 100-120 on this highway and we were in middle lane we were stuck in risky and dangerous situation, need to know how this helpline is managed even after the country is paying for that via tolls

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Feb 14, 2021

Updated by VishalGaikwad123789 My car was breakdown at around 8:31pm on 13 Feb 2021 at around 8-10kms after leaving khalapur toll for mumbai,

As an emergency, Immediately I dialled to khalapur toll helpline numbers, I might have dialling them continuously for an hour, but no one was answering the call.

As vehicle moves with speed of 100-120 on this highway and we were in middle lane we were stuck in risky and dangerous situation, need to know how this helpline is managed even after the country is paying for that via tolls

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I was travelling from mumbai to pune and at khopoli toll plaza, booth controller used HAND operated scanner and told that I dont have enough balance on gast tag. Now I can prove balance I had with bank transaction details...its anyone can prove. But surprisingly booth manager behaved very rudely and asked me to pay in cash. Why are they using Hand scanners??? I am not clear with objective here what government wants do here...at one place asking us to go for online payments and at second place deploying such goons who even dont use proper systems and harasses common people !

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I travelled from Mumbai to Pune on the morning of February 5, 2021 - Vehicle registration MH 02 FG 1501. I paid the toll in cash (INR 270) at Khalapur toll plaza with exit plaza mentioned as Talegaon. During exit at Talegaon, I reproduced the receipt at the counter, but still a toll of INR 203 was extracted from the FASTag of the vehicle. Please refund the excess amount to me as soon as possible.
FASTag statement and cash receipt have been enclosed with the complaint.

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My toll tax was illegally collected at KHED SHIVAPUR toll plaza near Pune (On Pune- Bangalore National Highway), even though it is exempted for MH14 passing vehicles.
Please resolve matter & arrange for the refund.

Deducted toll fare of Rs. 95.0 thru PayTM FASTag toll fare for vehicle reg. no MH14 EU 7179 at Khed-Shivapur Toll Plaza on 7 Feb 2021 at 09:34 PM
(Crossed the Toll Plaza at 7:24PM)
Toll txn Id: & Paytm Fastag ID is mentioned in attached photos.

Regards
Sachin Chitapure

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Address: Amanora town Park, hadapsar, pune

Toll charged for my pune registered vehicle MH 12 MW8762 on 6th Feb 2021. RS 95. With unique transaction I'd [protected].
Please refund it to my Fastag ID
34161FA8203289DA08193DC0
My email id is [protected]@gmail.com

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I had travelled from Pune to Mumbai 1st time via expressway with my own Car, I was unaware of the fact that if you pay toll at Talegaon toll then you can show the receipt at Khalapur Toll and you can cross it, but Instead I ended up paying at Talegaon and Khalapur toll both places. (Neither I was informed by toll collector that toll is supposed to be only charged at either place). hence I wanted a refund of the cash paid at khalapur toll of 203 INR. If you could help me out it would be great.

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Address: Chandivali Farm, Chandivali Village, Andheri (East), Mumbai – 400 072

Website: www.irb.co.in/home

I travelled from Mumbai to Pune on express way on 7th Feb 2021. I paid manual toll charges by cash Rs. 270/- at Khalapur Toll plaza ( Receipt is attached ) . Surprisingly at Talegoan Toll Plaza Rs. 203/- was deducted from my fast tag in-spite of receipt shown at Talegaon Toll plaza ( SMS screen shot is attached )
Please refund Rs. 203/- which wrongly deducted from my FastTag

Regards,
Nitin Jagtap

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Nh-6 Amravati Nagpur ram meghe square himax light off

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Address: Pune

Hello Team, my 4 wheller have Pune registered MH12 MB 5688, on 07/02/2021 I was returning to Pune from Satara, at night near about 10:30pm at khedshivapur toll plaza, person force fully took cash, after I telling him that I have fasttag. First of all for Pune vihecle there is no toll. Still amount Rs95/-got deducted from my fastag also and cash amount Rs95/- also taken. Kindly let me know how do I get refund of Rs190/-??? Or who is concern person where I can escalate this issue. Thanks is advance
Regards.
Santosh
[protected]

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Address: Khalapur

Today deducted toll twice at talegaon I paid 270 and again at Khalapur Toll plaza rs 203 deducted Maruti Suzuki Alto 800 MH05CA1657
Pl return the same on high priority.

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My Paytm fastag was debited and also Toll collected from my IndusInd debit card. This is on 6th feb 2021 Saturday evening about 6 pm. Kindly refund the extra toll collected.

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On 7th Feb Somatane toll plaza collect cash 61 even I asked person that my fastag is having balance. He refused and asked me to paid by Cash. I asked him I need returned. When I returned during evening they collect 41 from my fastag. I need refund of 41 immediately otherwise I will lodge police complaint

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swanand gosavi

from Noida, Uttar Pradesh

Feb 8, 2021

Please refund my 41 which was deducted from fasttag

Toll plaza collect cash as well as fast tag - Comment #3797225 - Image #0

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swanand gosavi

from Noida, Uttar Pradesh

Feb 8, 2021

Please refund 41 deducted from fasttag.

Toll plaza collect cash as well as fast tag - Comment #3797226 - Image #0

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Address: Row house no. 2, Sai Residency Colony,, Maval Land Talegaon Dabhade

I live in Talegaon Dabhade and don't need to pay toll as it is exempted for locals.Still I have been charged Rs.41 for Toll.Pls look into the matter as it is routine road for me.

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IRB Infrastructure reviews & complaints page 21

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